Dr Mark is awesome. I had some skin tags that need removing. So I made an appointment. Dr Mark is…read morevery patient answering all my questions and concerns. I didn't feel a thing. I will most definitely refer all my friends and family. Thanks again for the consult and minor procedure. Mike Pinedo a very happy patient...

It's only after having multiple conversations over several months with Mark Garcia's staff that…read moreI've decided to write this negative review. Is it fair to write a negative review of a doctor when it's his staff that is so horrible? In this situation, I think so. He has a hostile "nurse-type" of person (I hesitate to call her a nurse if she is not and I'm certain he is not one to hire a nurse and pay nurse wages) dispensing medical advice over the phone, and when I mentioned this to him he wanted to know if I knew who it was. No, I do not know who it was. You don't know who it was, Dr. Garcia? When you arrive to his office it is clear that his hiring criteria is heavily weighted in the size of jeans the girls wear and not whether they are professional, polite, helpful, informed, or are even representative of what people would like to see in a dermatologist's office. I like my dermo's staff to have full-blown acne just as much as I like to have an obese personal trainer, yet it seems like everyone there took the job in hopes of getting some free magic worked on their faces. When I spoke to his esthetician about an eye cream she told me that I should just have surgery on my eyelids instead, then proceeded to read off the creams she's peddling from a handout, stumbling over the pronunciation of the ingredients, and mystified by their roles. I was ignored by his staff for arriving 6 minutes late to my appointment so they proceeded to take every person who was scheduled 15 minutes after me as punishment. When I spoke up I had the sliding glass door partition slammed in my face. You'll be told after a consultation, which you pay for, that they don't have time for a minor procedure that day, yet they will take unannounced walk-ins, not to mention the constant parade of pharmaceutical sales reps in Ally McBeal suits revolving through their doors. After a particularly insulting exchange with a staff member, Mark came in to ask what we were doing that day. He was well aware of the tension from the situation and chose to ignore it. I pressed the issue and asked him if he wanted to know what was concerning me regarding his staff. He became dramatic but said he did want to know. I told him that I've never encountered such a motley crew of rude, clueless staff as his, with the exception of a former nurse named Harriet, who is the only asset in the entire office. He cut me off, which is shocking, considering that I'm a paying patient taking the time to tell a doctor exactly what is wrong with his practice, when most of the people he pisses off are not going to bother. This is free feedback, brother, and you should have taken advantage so that you don't have to pay a focus group to figure out what your problem is. He wanted me to know that I am only the 2nd person in 6 years to ever complain about his staff (some of the employees would have been underage 6 years ago so I'm certain he is not referring to the same people) and that his staff is so awesome that people call all the time to tell him so. First it was, "People call and tell me how great they are." Then it was, "People call to tell me every single day how great they are." Then it morphed into, "I get letters all the time telling me how great they are." At this point in time I had to cut the lying SOS off and tell him that we were done here since he obviously had no interest in hearing what I had to say. Good luck to you, Mark, and to your private practice. At this point, you are your own worst enemy.

Today was my 1st visit with Dr. Hockley. Everyone at Dermatologist's of San Antonio was…read moreprofessional, friendly & I can't imagine going anywhere else for any skin related issues. The ladies at the front desk were nice & thorough in getting my information. Lana, Dr Hockley's nurse was fantastic! She was patient & very kind. Dr. Hockley entered the room w a smile, shook my hand & answered all of my questions. He also examined my back for me & we decided on an excision. When I checked out with Jeri, she scheduled my excision for me & even took the time to get the codes & let me know approximately how much my excision was going to cost me on Monday. Everyone at this office has been phenomenal! I highly recommend Dr. Hockley & his staff.

I've seen Dr. Hockley for a number of years, and when I learned he had moved to this new office…read moreabout three times as far away, I knew I would drive to see him. The office staff is personable and professional. Dr. Hockley, as always, is willing to discuss medical issues in detail in order to provide the best care. I plan to stay with him for my dermatological needs.

The service and attention I receive at Hill Country Dermatology is rewarding. The staff is always…read morefriendly and attentive. High recommend for all your dermatology needs. Five Stars!

This facility is always very clean and has a very professional and personable staff. Everyone is…read morevery knowledgeable and helpful. My doctor is Dr. Purser; he's like a human microscope, scanning every part of your skin to see if there's anything there that needs to be addressed, and I like that. He's pretty thorough. I would certainly recommend him if you have issues dealing with the skin.

Wow! I can't believe it's been over 10 years since I've been bringing my children here. It's time…read moreto update my original review. My son saw Dr. Keith Remo. He was amazing! His bedside manner was out of this world and he made my son feel totally comfortable. It was so refreshing to have a doctor that took the time to listen to concerns and address them. The whole process for making our appointment to checking in was a smooth and easy one. Our appointment wasn't until 845 but I arrived early and they brought us back early and we actually ended up walking out of the door at our scheduled appointment time. I love how we were in and out. The front desk girls were sweet as well. Just an overall wonderful experience. I recommend anyone looking for a dermatologist to come here. Exceptional service all around!

I never leave reviews, but this has been the most trying experience just to set up an appointment…read more Every time I have called the scheduler has been difficult, rude and just all together unpleasant. She has continuously made me feel like my calling to schedule has been a huge imposition for her. It's unprofessional and unwelcoming. I was a previous patient in 2022 and trying to return for an appointment with Tommie, but at this point I am taking my business elsewhere.

Dr. Shah is professional manner and careful, personalized planning of my healthcare is unmatched!…read moreHormonal treatments for menopause symptoms and weight loss gave me my life back! Staff is very helpful and courteous. Five star Consierge level treatment at all times!

I can not say enough good things about Gruene House Med Spa. I am a huge fan of theirs. Dr. Shah…read morehas a professional and kind manner. I feel comfortable with Dr. Shah and all of his staff when it comes to my health and cosmetic needs. Summer does my microneedling. She is a total gem. She is a wealth of information on your skin and cosmetic procedures, also love her personality. For me this is my "Happy Place" for my health and skin care needs. 10 Stars from me **********

Dr. Kneuper and his team did an amazing job with my overall vein care. Over the course of a year I…read morehad several procedures to improve my vein health. At every juncture Dr. Kneuper took the time to explain best options and procedures for me. The office staff was wonderful as well! I would highly recommend them to anyone dealing with vein issues.

I had my very first injection appointment here back in 2021 and thank goodness I did. The entire…read moreexperience was wonderful! From easing my nerves to being patient with my fear of needles-allll the way to the work that was performed: perfection. I've tried a few different places around New Braunfels since then due to their advertisements of "toxin Tuesdays" which was a total scam. Their work is not good, and I always end up coming back here to have everything done the right way. I have even tried having filler done by a dermatologist out of Austin who has no business injecting any paying customer. (Lesson learned) Injections are truly an art: one of which Laura has mastered! Save yourself the money, time, and frustration when it comes to Botox or filler and go see Laura. She is amazing and has the eye and knowledge needed to make women look and feel their best! I'm so thankful for every experience I've had at this establishment from the moment I walk in the door to the moment I leave. It's clean, the staff is so friendly, and the products are top of the line.

This place is a joke! I asked for extractions and explain the pain I'm having and how long I've…read morelived with this and was stated that he didn't want to. But my 70 year-old father goes here pretty frequently and they'll cut anything out of him with no problem. Pretty sure they just want their co-pay money and to charge insurance and put you on medication that I've stated Does not work for me it's a whole circus. I will not ever return. I appreciate you wasting my time and hell with your co pay go find someone else to scam it out of.

John Anderson is an amazing doctor. He immediately related well to my teens and calmed their fears…read moreabout seeing a dermatologist. Then the next week he treated my 80 year old Amman's had the same awesome connection. He takes his time with each patient and makes sure all Issues are discussed and explained. We will be patients for life!

Took great care of my 4-year old son. From the moment we walked in through the door to the moment…read morewe walk out the staff is very friendly and polite! The results after our first meeting with the doctor have been amazing.

It's a shame when a good doctor has Jerks in his staff, that you have to deal with in order to see…read morethe doctor. Today, Erica, and then Dayna, will be the reason that I never go back to Dr Magnon. As Erica was directing me to an exam room, she said "First open door on the left." There were 2 open doors on the left - one as you're walking in, and the one next to it, which is the first one from the wall. It's a matter of perspective. I pointed to the one nearest the wall, and she said, "no, this one would be the first open one on the left. " I said that the other one was open, and that I thought of IT as the first. Obviously this child doesn't understand the meaning of the word "perspective", or "relative", as in relative to one's perspective. It was like it became an argument, and her tone was really kinda condescending. I considered turning and walking out right then. As I waited, had Dr. Magnon not come in so promptly, I probably would have left. As I'm back out, done and waiting for the bill to be totalled, Dayna is directing a man to the same exam room (NO sanitizing , prepping or anything after I walked out btw!!) Dayna tells the guy "First door on your left." See, using "your " as opposed to "THE left" is a little more specific. As the guy goes into the unclean room, Dayna turns, looks dead at me, with a smart ass look. My instinct was to shoot the finger at her. It was obvious that Erica had come out and talked trash about me. So, if you want to have Erica and Dayna talk trash about you...go to Dr. Magnon. Erica and Dayna, if y'all are reading this, I'm flipping you off right now. If Dr. Magnon is reading this, please consider putting numbers on the doors.