A friend of mine, who is a true jewelry-lover, had referred me to Randy's Jewelry several years…read moreago. Although his shop is over an hour away from where I live, I have always taken repairs to Randy. I also refer friends to him, because his work is excellent, his prices are reasonable and he provides excellent advice and suggestions.

Their lack of honesty, professionalism, and care for sentimental pieces has been heartbreaking…read more What was once my favorite ring is now unwearable. I no longer trust this company and cannot recommend them.

This store does not have a Better Business Bureau rating…read more I took a clock in for a battery and was charged $30.00 to find out that the problem wasn't the battery. I was told that they had to send away for a battery. When my husband picked the clock up after two weeks , the clock still wasn't running and he was told if it didn't start it would have to be sent to clock repair. I have since found out that the battery should only have cost a few dollars. My husband called to complain and the owner told him he was "in it to make money".

After surviving five years in a very not-so-great marriage, I decided to celebrate my freedom, my…read moregrowth, and most importantly--me and my two sons. Enter Andy, Stacey and the best jewelry company in Twin Falls, who clearly understood the assignment. They created the most perfect three-stone ring to represent the three of us, and yes... I cried. Like full-on, happy, "mascara is ruined" crying. The 4-carat center stone is an absolute showstopper, with 1-carat stones on each side that make it perfectly balanced and powerful--kind of like our little family. This ring isn't just stunning, it's symbolic, healing, and a reminder that I survived, I thrived, and I have excellent taste in jewelry now. It's bold, beautiful, and unapologetic--just like this new chapter of my life. 10/10 would cry again. Highly recommend. They won't even judge you when you come in with scars from the most recent girl's night. HAHAHAHAHA

Thee best jewelry store in town. Kind clean comfortable atmosphere and people. I wouldn't shop…read moreanywhere else!

Feel scammed. Set my diamond loose and now I have to take it elsewhere and spend 10x the amount…read more Awful work.

I took a necklace in for repair. When I went in to pick up the necklace, they gave me the wrong…read morenecklace. I told them it was the wrong one. They said they couldn't find my necklace. I will never do business with them ever again. I expected to find a honest jeweler in Mt. Home, there is not one here.

Susan's is a smaller shop in old town Twin Falls, Idaho. Susan actually runs the shop, and has her…read morepet dog in the shop with her. No worries, he's a friendly and respectful guy, but I thought it worth mentioning in case of allergies. He's often asleep in the front window or nestled in a corner somewhere. She has a note on the door warning guests of his presence before they enter. Her shop has a good selection of various items, from man-tiques to jewelry and silver. I've always enjoyed shopping here, but it should be noted, Susan can take some time to warm up to you. The first few times I came in, she was brusque and mostly stayed at the register. Now that we've gotten to know each other better, she will regularly come out and help me with things in various vendor's booths around the store. She seems knowledgeable about her trade. A quick note: Her husband's locksmith business has a service counter located in the back of the store, and I wanted to mention an exchange I witnessed that affected my experience in her shop one time. One of my buddies came in to the antique store with me, and when he saw the locksmith counter in the back, asked her husband a few questions about having another key made for an oddball brand lock he uses. The husband was cold and bordering on rude about my friend's use of that brand of lock, because key blanks are hard to get for it. He was loud enough I could hear their exchange from up in the antique shop. It made my shopping experience up in the antique store uncomfortable that day. He's not usually in at the locksmith counter when I go antique shopping, but that experience that day certainly left an impression. This is the only thing holding me back from an even better review.

They offer a wide variety of merchandise and very friendly service. Their dog Joe is the official…read moregreeter and will meet you at the door coming or going.