Excellent response time, professional. Responded within minutes at 1am and was able to schedule a…read morevisit with a free slot the next morning. Tenant received call 30min prior and a picture of the technician to help build trust. Would use again!

Called at noon and said they could fit me in. Within 7 hours only got an automated text. I had to…read morecall and cancel. Only reason it's not a one star review is because the operator was polite, not her fault. Also she offered a 10% discount. Just to clarify I didn't get any work done so I can't grade quality or pricing. But they couldn't even call me back to reschedule or apologize.

This is the second time I used Clean-Out Kings. Bobby was great both times. He found a leak in my…read moreupstairs toilet the first time and replaced the wax ring. I had another leak and he came by within a couple hours. I couldn't find where the leak was coming from but he found it right away and took care of it. It's stressful having an older home and plumbing issues will arise but great to know that Clean-Out Kings are dependable and affordable.

From initial contact to the finished project, Clean-Out Kings has been nothing, but spectacular…read more We had a plumbing emergency late at night, so I hopped on Yelp trying to find someone to come out and scope our pipes. With their almost perfect 5-star rating, I reached out and was surprised to have received a response within 10 minutes! I was on the books for the following day just like that. Tony was assigned to us and my partner told me this is going to be our guy from now on. There were a couple other people with him as well, but Tony definitely stood out to us. Tony goes above and beyond to make sure we are taken care of. He is very acknowledgeable and we feel that we can trust him and this company. Our fairly big project was done in a few hours, which is awesome considering they had to scope it out, dig up some stuff, and lay down some new pipes. Will be recommending all of our friends and family to Clean-Out Kings. They truly live up to their name.

I had a clogged mainline that affected the toilet and shower. First of all, Eddie, the owner,…read morepicked up as soon as I called. There was no answering service nor did I have to leave a message on voicemail. He was able to take a look at the problem same day. Eddie explained what the problem was and what the options were as to how to unclog the mainline. As a homeowner, I appreciated the important details he shared in not only fixing the mainline, but the care and maintenance of pipes that are no longer being sold. The cost was way more reasonable than what I was quoted by the previous plumber I had called. Communication and service went beyond my expectations with TP Rooter, so now we have ourselves a new and RELIABLE plumber. Thank you, Eddie.

Eddy to the rescue again. I thought I'd do a quick replacement of my guest bathrooms toilet…read more Little did I know, I'd run into some 1950s level corroded iron flange that needed to go. I shot Eddy a call and he was realistic with his ETA and was able to quickly come and tackle the project since he was near by. Definitely wasn't an easy project due to the slab (those guys in the 50's caked on some extra thick slab) but Eddy and his crew got my flange situation fixed and slapped on my new Toto drake for me. Highly recommend having eddy and tp rooter saved on your phone. Whether I have a backed up toilet, need a snake or hydro jet, Eddy is your guy. No hard upsells and no bullshit. Eddy values your time and goes above and beyond to make sure your problem is resolved.

I highly recommend Brian and Rooter Champion for general plumbing work/repair needs for your home…read more And most importantly for complex work. He and his team did a full main line replacement that could not be replaced by traditional digging due to hard to cut pine roots. They instead did a trenchless replacement of the main. All of the team was very professional and worked as fast as possible to have it all done in just a few days. They did not have to break any concrete and there was zero damage to any landscaping etc. Brian and his team truly value clients as they've done several trips at no costs or obligation at a different home of of mine. I highly recommend their services and advice! Lastly, Rooter champion was the most competitive among 2 other bids and they still worked with me on final costs. There was no price creep or any other kind of hiding costs. Thanks Brian and team!

3 phone calls: #1: Hi…read moredo you cover Irvine? Yes I have 2 toilets that aren't flushing. Sounds like the main sweat line is going to need to be snaked! How much? $225 Ok... my downstairs seems fine. Oh... these are upstairs? In that case it's not as serious. We can probably just snake the toilets. #2 (with technician) All done sir What did you do? We took the toilet off and snaked the drain and then put it back. Ok both of them? No the other one seems fine. You are already there, how much extra to snake that and two bathtubs? $125 for each drain How much is today's total? $225. Ok I'll pass on the other drains Ok #3 (after going back to the Yelp profile and confirming that they charge $55 to scope and snake a drain) Hi how much to scope and snake a drain? $55 Are there any hidden fees? No sir Well you guys did the work already and charged me $225? Where do you live? Irvine Oh that's why I'm confused you just said there no hidden fees? It's $55 if you are within 5 miles of our office. We cover up to Anaheim. Further than that we have a minimum of $225. Ok thank you ......someone needs to tell them what hidden fees means. Also if I've already paid the minimum of $225, why aren't the additional drains $55 each? By the way the other toilet upstairs is not flushing now so I still have to call another plumber to come out now.

Incredibly impressed with Jose and his honesty. Arrived to my business on time to fixed a problem…read morewith my toilet which was not flushing properly. Come to find out only a simple adjustment was needed, so he did not even charge me for the travel and time. He could have lied and I would not have even known. Called him a second time for another job well done...

I hired this company for what was originally a laundry room plumbing alteration. The contractor I…read moredealt with throughout was Jose Romero. The job then escalated into a slab leak repair and a whole-house repipe, and despite paying $6,950, the work was never completed. Fair warning about how this operation works: Jose comes across as a genuinely friendly, likable guy. That is exactly what makes this situation so dangerous for homeowners. The friendliness is how the requests keep coming, a couple more days, a little more money for "parts," framing the work like he's doing you a personal favor, while the total climbs and nothing gets finished or documented. The pattern throughout the job: * The timeline kept extending. I was repeatedly told they needed "a couple more days," then more money, then permits, which were never actually pulled. No permits exist for the repipe work done at my home. * The majority of the hands-on work was not even performed by Jose himself. It was done by his daughter's 22-year-old boyfriend, who Jose said he was "training," while Jose sat in his truck and only came in when he "needed" to be there. So the work I paid nearly $7,000 for was largely performed by an unlicensed trainee with minimal supervision. * I asked multiple times for an invoice, receipt, or any documentation of parts and materials purchased. Every time, I was told "I'll get it to you." To this day, I have received nothing, not one receipt, for nearly $7,000 in payments. * Communication was deliberately steered toward phone calls. Requests to handle things in writing were avoided, which I now understand kept there from being a paper trail. * Payments for "parts" were requested along the way, always framed as though the work was being done as a personal favor to me, while the costs kept climbing. The licensing issue: Before the last payment, I asked Jose Romero directly, in person, whether he was licensed. He told me yes. Only after the work stalled did the real story come out: he does not personally hold a contractor's license. He operates under a friend's license through what he calls a "sister company," and says he's still in school to get his own license. In California, a contractor's license cannot be borrowed, shared, or used by an unlicensed person regardless of any business partnership. I confirmed with the CSLB that no valid license covers the person who actually performed and collected payment for this work. The money: After the job stalled, I had multiple licensed plumbers independently inspect the work. Every one of them estimated the actual value of the labor and materials at $500-$750 total. I paid $6,950. When I asked for an accounting of where the money went, none was ever provided, because no invoices or receipts exist. I've had to borrow money from family to hire a licensed, permitted plumber to redo the work correctly. Where things stand: I have filed/am filing a formal complaint with the California Contractors State License Board and am pursuing recovery of the funds, including through small claims court if necessary. Everything stated here is documented in text messages, Zelle payment records, and written assessments from licensed plumbers. My advice to anyone considering this "company": 1. Verify the license yourself at cslb.ca.gov, don't take anyone's word for it. Check that the license belongs to the actual person doing the work. 2. Get every quote, change, and payment in writing. Refuse to do business by phone call only. 3. Never pay more than California's legal down payment limit (10% or $1,000, whichever is less) before work

Yesterday our toilets stopped working and our shower backed up with sewage. From what little…read moreresearch I did it seemed that I had a main sewer line problem. I called Clean Out based on the Yelp reviews. Steven and his partner came out within hours and quickly diagnosed the problem as a main sewer line clog and because we only had 2 inch clean outs there was not way to flush it. Steven recommended installing new 4 inch clean outs in the front yard and said the work was all warrantied. Though it was very expensive, Steven seemed honest and sincere and we were convinced that we needed to bite the bullet and get the work done now to avoid problems in the future. Even though it was very hot he and his partner got to work that afternoon and finished today. I would definitely recommend Clean Out Hydro Jetting and will use them in the future.

5 star all the way, Marco was professional the entire way starting with the phone call he, was very…read moreprompt and patient and answered all my questions over the phone. The service was excellent he came clear my drain and only charge me $49 from my clean out and also found the issue due major routes in my line. He gave me my options and was not pushy with anything and also offered us financing which is great If we need a plumber not a salesman call clean out Hydro Jetting!!! five stars on the way thanks again

We had a great experience with this plumbing team. Everyone who came out, Jose, Eddie, Diego,…read moreEduardo, and Evodio, was punctual, professional, skilled, trustworthy, and flexible. They worked hard, paid attention to detail, and approached everything with a strong problem solving mindset. We were on a tight timeline with other home projects, and they consistently showed persistence, often working from morning to late at night. They completed a full bathroom remodel, including demolition, a new tub and wall system, toilet replacements, and sink and faucet upgrades, along with plumbing work for the shower valve and drain. They also handled a full repipe, repaired a cracked sewer line, and installed a Moen smart water monitoring system. During the repipe, they identified and resolved additional issues right away. Jose, the lead, really stood out. He was communicative, easy to reach, and consistently straightforward. Our home had nonstandard elements, and he took the time to carefully research and source the right solutions to ensure everything was done properly. He operates with strong integrity, is fair with pricing, and never upsells. He tells you exactly what you need, no pressure. Would absolutely use them again.

Outstanding Plumbing Service!…read more I can't say enough great things about Viper Rooting and Plumbing. From start to finish, this was one of the best contractor experiences we've ever had. They replaced our entire drain system, including installing a Perma Liner resin liner for the main sewer line--a big, intimidating job that they handled with total professionalism and confidence. Even more impressive, they completed everything in just a day and a half for my 1560 sqft single story home. What really sets them apart is that we never once lost drainage overnight. That level of planning and care made a huge difference and showed how much Jose (main contact for me) and his crew respects his customers' comfort and daily life. Jose was knowledgeable, communicative, and clearly takes pride in his and his team's work. He explained the process, answered questions patiently, and delivered exactly what he promised. The work was clean, efficient, and done right the first time. If you need serious plumbing work done and want peace of mind, Viper Rooting and Plumbing is the company to call. I wouldn't hesitate to use them again or recommend them to anyone. Highly, highly recommend!

Hired SJ Plumbing for a water Repipe, filtration installation, water heater location move, and…read morewater heater change from tank to tankless. They worked with our schedule to get started and kept in contact with us. All work was finished in a day. The patch work was not part of the contract but set us up with one to get the patch work complete. My only recommendation for future would be to remind customers it is not included so that the patch work can be scheduled ahead to happen shortly after work is complete. Although, the patchwork was only a few days after. We just covered up the outside holes until someone came. Noted a couple of issues that popped up shortly after work was done, but they came back and fixed it right up. Overall, a pleasant experience, good value, and would recommend them.

After a previous plumbing company accidentally cracked one of our drain pipes while snaking the…read moreline, we called SJ Plumbing to come out and assess the situation and I'm really glad we did. From the very beginning, the experience was great. They came out quickly, assessed the issue thoroughly, and provided a quote that was fair, transparent, and honest. After dealing with a stressful situation caused by another company, it was refreshing to work with a team that clearly cared more about doing the job right than just selling additional work. I especially want to recognize Darryl, the technician who handled the repair. Darryl was fantastic. He was extremely knowledgeable, professional, and took the time to walk us through exactly what had happened with the pipe and what needed to be done to fix it properly. He explained everything in a way that made sense, answered all of our questions patiently, and you could tell he takes real pride in his work. What stood out most was Darryl's honesty and attention to detail. As the repair progressed, he made sure everything was addressed correctly and never tried to push unnecessary work. It really felt like he was looking out for us as homeowners rather than just trying to get the job done quickly. Plumbing problems are never fun, but Darryl and the SJ Plumbing team made the entire process smooth and stress-free. If you're looking for a company that is fair, professional, and truly stands behind their work, I would absolutely recommend SJ Plumbing.

Last minute service requested and these guys came quick. Super cool guys, efficient service ,…read moredefinitely recommend. Quality work and great job explaining the process

We had a backed up sink and Chris came to check it out and gave me the options upfront with price…read moreranges. He explained the issue and snaked our pipe. I will use this company again!

We had a great experience with Jetters N Drains from start to finish. We got a few quotes from…read moreother companies, and theirs was by far the most reasonable. I really appreciated that their price didn't change after an in-person visit to our house, which happened with ALL of the other companies. They used a trenchless Perma-Liner system to reline our pipe, so they didn't have to tear up our yard. It basically creates a new pipe inside the old one which is pretty cool and is supposed to last forever. They even carefully dug up a hedge and replaced it when they were finished and it looks like it's going to survive. They also installed a new cleanout and fixed a pipe offset that was causing problems. All of this only took about a half day and everything seems to be working perfectly. The crew was friendly, showed up on time, and were easy to work with the whole way through. We would definitely use them again and highly recommend them.

My sister referred me to Jetters N Drains because she had work completed by this company and she…read morewas very appreciative and satisfied with the work. Now this company is going to be our go-to plumber for future needs! Daniel, the owner, is super knowledgeable and honest about what is recommended for the home based on the pipe condition. He personally came out to look at our pipes and provided reasonable recommendations based on his assessment. He was willing to work with our budget and got the work done in two days with very minimal disruption to our ability to use water. We got our pipes relined and a two way cleanout installed professionally. Everyone in his crew (including Daniel) were super nice and were willing to educate us about the work that was being done. He also identified some root balls / blockage past the sidewalk in the sewer line, and let us know that it was the city's side of responsibility. He even helped us reach out to the city and confirmed that the city covers their side of the property line. We are still waiting on the city to respond (no control over the speed), but I'm thankful Daniel went above and beyond to assist. Plumbing is hard work and I'm so glad that Daniel and his crew exist. Thanks again!!