The office is in a nice location with a private parking lot. The staff is welcoming and friendly. I…read morelove how clean the facilty is and their onsite lab. This place runs like a well oiled machine. So grateful for Dr. Tiffany Ikwuagwu she has exceptional bedside manner. She is so professional, polite and easy to talk to. The staff provided excellent care and quickly addressed all my needs. I felt valued here and not just like a number. No long obnoxious waiting in the lobby or exam room I was seen at the time of my scheduled appt. They have a great online user friendly portal. I would definitely recommend Dr. Tiffany and the rest of the staff.

My first and last time at this office was for my normal annual well women's exam, usually covered…read more100% by my insurance. Well, this office coded the visit as a "problem visit" prompting a copay to kick in due to me discussing a concern and requesting routine testing. I have never had to pay out of pocket for a well women's exam, including routine testing and discussing any concerns. Very questionable billing practices. I experienced long wait times, including waiting for Dr. Roy to come into the room, waiting for her to come back into the room to conduct the actual exam after she left following an initial discussion, as well as waiting for my labs to be drawn. The office also has loud music playing all throughout the office. Some of the staff have a cold demeanor. Not to mention the poor communication. Trying to get in contact via phone is impossible. It took nearly one week to actually speak to someone and get an answer to my billing concern. My overall experience was not the best and I would not recommend.

I absolutely adored the staff and Dr. Andrews during my visit. Dr. Andrews asked great empathic…read moreand probing questions which was so perfect when I didn't have the best explanations. Best gynecology experience I've ever had. I wish I could have found the practice even sooner.

I've been going to Dr. Andrews since my very first appointment as a teen, and I can't say enough…read moreabout how awesome she is. I don't have kids, so I can't review her pregnancy practice, but if you're looking for a doctor who cares about your reproductive health beyond just having kids, she's a perfect fit. She's understanding, she listens to every problem, and she never passes any judgement on anyone over not wanting kids. She'll go over every pro and con of every contraceptive to find what works best for you, and then load you up with samples to try them all out. Making appointments online is a breeze and that's always a huge plus with a busy schedule! They are always so accommodating seeing as how I have to plan a half day off of work to make the drive. Her bedside manner during a woman's most awkward yearly moment is perfect. She's quick, precise, and keeps your distracted with jokes and banter. I've sent several of my non-child having friends to her over the years, and they all agree she's the best. I hope she never retires because I have no idea what I'll do after 17 years. I made the mistake one time of going to someone else closer to home, and almost immediately regretted it. I'll happily drive 45 minutes from town for this as long as she's in practice.

Prenatal care: Visits seemed extremely rushed, like she was always in a hurry, but she was never…read morerude. She was definitely nice, and always asked how I was feeling. She justified everything as normal, but agreed to prescribe me some heartburn medication since none of the OTC things were working, and mine was so bad that I couldn't even lay down without intense burning. She was empathetic when I ended up with a PUPPS rash, and gave me suggestions of things I could do to ease the discomfort. Since I had a scheduled c-section, she gave me several dates to choose from, which was nice. Postnatal care: This is where I have issues. The MFM had me on baby asprin since week 20, and I'm not sure if there was a lack of communication, but I was never informed that I needed to stop taking it prior to surgery. That being said, I ended up with pretty bad postpartum hemorrhaging that could have been easily avoided. I will say, I do like that she made my incision super low so it's not visible even with bikini-style underwear. She also put "everything" back well, so my abdomen looks defined at times because of how she placed everything. The nurses are the reason I skipped my 6 month postpartum checkup. I don't remember their names, but one of them was super rude to me when I called about my postpartum hemorrhaging. I even remember one of them being sassy when I would call in for questions while I was pregnant. It's also alarming that I skipped the appt, and no one ever called to check up. As bad as this sounds, I still haven't gotten checked out, but I plan on finding a different OB/Gyn and getting a very overdue postpartum check. Nurses make a huge difference in how the patient feels about a practice, and I have to dock off a star because of their service.

My overall experience was just okay. The job was done but this is not what I am looking for as my…read morefirst time mom experience. My complaints are: 1) Dr. Wong is extremely rushed and does not pay attention to detail (she is not rude though). She does not make your visit personal and I am just patient #123. I understand doctors are busy but in that setting I am a customer so I don't care how busy you are. For example, I asked her to check a few things once she walks into the room and she does not remember to check until I remind her again before she walks out. She does not take her time to chat with you and see how you truly are doing (I especially value this because I am a first time mom and I am anxious and nervous about everything.) 2) Office staffs are not friendly but they seem to improve a bit after I sent a complaint to the main office. They are not patient in answering your questions and of course I had to deal with them on wrong billings. 3) Although I have never met Dr. Wong's nurse Rebecca, I already dislike her due to her phone etiquette. She makes you sound dumb and has attitude when talking to you. In summary, if you are looking for a passionate and personal OB/GYN, unfortunately I would not recommend Dr. Wong even though she receives good rating from the majority reviews.

Lady at Front desk was nice which makes all the difference. The Nurse practitioner was thorough and…read moreknowledgeable. I will continue to seek care with Sweetwater!

I underwent an endometrial biopsy to assess my eligibility for an endometrial/uterine lining…read moreablation procedure to be performed by Dr. Crowe. Prior to the procedure, Nurse Practitioner (Alexis Edmunds) prescribed a medication to be inserted vaginally the night before and the morning of the biopsy to help dilate my cervix, making it easier for the biopsy catheter to pass through and access the uterine lining. On the day of the appointment, I was asked if the medication had caused cramping or bleeding. When I said it had not, I suspected the medication had not effectively dilated my cervix. Despite this, the staff assured me that everything would proceed as planned. For pain management, I was only advised to take a Tylenol before the appointment. During the procedure, Nurse Practitioner Alexis Edmunds and Nurse Practitioner Lora Setterlund were both present. It was clear that Alexis was inexperienced with this procedure, as Lora had to guide her through each step. Neither the Tylenol nor the cervical dilation medication provided any relief. The experience that followed was one of the most excruciatingly painful moments I have ever endured in a medical setting. The biopsy probe was forced through my insufficiently dilated cervix into my uterus, resulting in unbearable pain. Lora tried to instruct me to "relax" and "breathe," but I was overwhelmed with the pain, struggling not to cry or pass out. Despite my high pain tolerance, I was shocked by the intensity of the pain. When the probe was removed, they discovered they had not collected enough tissue for the sample, necessitating a second attempt. The second biopsy was equally agonizing, leaving me with severe cramping and feeling nauseated to the point of nearly vomiting. I had to remain lying on the examination table for several minutes, focusing on my breathing, before I could sit up and leave the office. Two days later, I checked the patient portal to view the pathology report. To my horror, the results indicated that no intact endometrial tissue had been collected, despite personally seeing chunks of my bodily tissue in the sample container after the procedure. The report stated that the sample consisted of only mucoid material and endocervical tissue and was insufficient for diagnostic evaluation. The fact that I endured such intense suffering for an inexperienced NP to practice on me, only to receive nondiagnostic results, was infuriating. I had paid out of pocket for this biopsy, taken time off work and gone through what felt like a torturous ordeal for absolutely no positive outcome. In addition to this, a part of my cervix has been removed unnecessarily and will have to wait for it to heal before moving forward with a different provider. This experience felt like a complete disregard for my body, my comfort and my concerns. No paracervical block was administered, no alternative cervical dilating medication was offered and no ultrasound device was used to make sure the biopsy catheter was in the correct location to take the endometrial sample. Also, after the first failed attempt, the more experienced NP should have stepped in to perform the second biopsy, instead of letting the first NP practice again. Above all else, basic clinical provider communication protocols were not followed, which could have prevented this entire unfortunate experience from occurring. In many medical specialties this type of conduct would be considered negligence. I will not undergo this process again and will not be pursuing the endometrial ablation with Sweetwater OBGYN.

Today (04/17/2025) we had an appointment at this clinic with Dr. Solafa at 3 pm. We arrived at 2:40…read moreso that we could finish the preliminaries. After repeatedly reminding the attendant at the reception we were called in at 4:20. By the time we were done, it was already 5 pm. Never had experienced such a delay. This office appears to be overbooked, hence patients have to wait and wait and get frustrated. We may suggest that this office needs to minimize waiting time of patients and Dr. Solafa should not be overloaded. Dr. Solafa is very nice, attentive to patients, providing all the necessary help. However, what can she do if the office overloads her with patients? Resultantly, it would affect quality and bring about frustration.

Very bad service! Front desk has closed blind windows ,…read moreand leave a message saying " please do not tap on the class window", they only leave you a sign in sheet to put your name in, and of course they don't bother to check your name as soon as you put it in, I waited 10mins and I had to peek thru the gaps to see anyone is available and tell me what to do. I arrived on time and waited 40 minutes and the front desk lady told me the nurse practitioner is not available today! I had to come another time. Fuck! Why don't you let me know as soon as I checked in!

Dede has always been attentive and personable... yes there is always a wait but she is most…read morecertainly worth it for the quality of care that she gives. She delivered me and my brothers over 22 years ago and is still one of the best doctors out there. She listens to your concerns and addresses them without making it seem like a hassle.

Dr Mc Donald is the best! Been with her for 20plus years. Love her! She is so kind and listens.read more

First visit yesterday. It was a pleasant experience. The doctor, nurse and MA were all friendly…read moreand approachable. The was of scheduling an appointment was effortless as well as completing forms in the office. The doctor listened, have undivided attention and offered a solution. Looking forward to making this my permanent GYN Thanks

I will forever be a patient of Dr. Bertles! She is kind and answers whatever questions you've got.read more