The woman who is in charge of the consignments is an absolute beast. I had called prior to ask…read moreabout their store process. Whoever I talked to was an absolute sweetheart. Great! This was going to be a good experience, right? When I went in, the consignment lady was so rude when I asked a few more questions and kept saying, "Well you didn't talk to me about this! I don't answer the phones on Saturday." Dropped off several things, she rejected almost all of them. I hope the 1 or 2 items she kept sell quickly, as I will never do business with her again.

I contacted Urban Renewal on February 23 about consigning several high-end pieces from a home I am…read moreclearing out for a deceased family member. I do not live locally and was only in town for a short period of time handling the estate, so timing and communication were important. The home contains quality furnishings, including a Taylor King sectional, a custom Vanguard dresser, a large Restoration Hardware rug, and other high-end items. After nearly three weeks of back-and-forth communication, they finally were going to come out on March 13 and picked up only two items--a sideboard and a rug. To my surprise, after our conversation with the driver on his way, they then declined the rug. I decided to tell him not to even come, and I would not be doing business with them and that their business structure was extremely unprofessional and excruciatingly painful to deal with. During prior communication, they asked what price I hoped to get for the rug. I suggested $800 for a $3000 rug as a starting point, fully acknowledging that I did not expect to recover what I originally paid. I specifically asked for their professional input since this is their business and they know the resale market. Instead of providing guidance, I was simply told my price "wasn't their happy price." That was the extent of the explanation. The entire process was unnecessarily frustrating. Communication is routed through a receptionist who acts as a gatekeeper, making it impossible to speak directly with the person actually making the consignment decisions. Everything is filtered through short emails or secondhand messages, which creates confusion and delays. For a business that relies on consignors bringing them quality merchandise, the lack of transparency, poor communication, and inefficient process is surprising. Clearing out an estate is already difficult, and this experience only made it more frustrating. I would not recommend working with this company. Their communication structure and overall business approach are not consumer-friendly.

Very nice people! Shop is great! Brought some items in for…read morethem to sell. Easy process and great to repurpose your good items.

Just a fun little store to shop. Some unusual finds...good prices, even better when they have thier…read moresales... ...Great staff!

Small place with lots of clutter. Overpriced smalls and not much selection of "practical" items…read more They could use more vintage items people can use day to day. Cast iron, jars, clothes, knives, etc. some odd items and some vintage things. I didn't dare take anything off a shelf as the small space is very crowded and I was afraid of a Jenga situation.

Nice selection, nice owners. Family owned and nice that they are willing to negotiate with you…read moreprices.

I would love to have shared some pictures from this shop to help new buyers envision what it's…read morelike-but there are signs everywhere prohibiting photos or videos. There are also signs reminding parents to keep an eye on their children, don't touch this and don't touch that. It's very off putting and immediately made me feel unwelcome. If you have children (especially in strollers), are in a wheelchair or have anything larger than a small handbag on your person, you'll find that navigating this shop is difficult. The aisles are incredibly narrow; inventory fills every available nook and cranny from floor to ceiling. There are trinkets and knick-knacks all around-some look to be collectables. I'd imagine that some people get great joy out of hunting for treasures here-after all, there are plenty.

Annie's vintage Garden Douglas and his wife Annie own this…read morebeautiful shop. I loved this vintage store, It's so eclectic. DOUGLAS WAS GREAT! I wish I WOULD of had more room in my suitcase because there were things I would of loved to have.

Aside from the Catholicism - this is an A+ thrift store…read more The grannies keep the store neat and tidy. Items are clearly marked and priced to sell. Butter dish with lid: two bones. 60s made in Japan porcelain platter: five. Lots of clothes... but housewares are always my favorite.

Little pricey and the gentleman behind the counter stared at my wife and I the entire time. Felt…read morevery uncomfortable looking around. Maybe because we aren't locals. I'd spend your & somewhere else.

I love the deals here and always find great things, but the service here is always hit or miss. My…read morelast visit I was trying on a necklace in the jewelry section and the worker told me to "move" so another costumer could look at the jewelry. I'm a paying costumer and I just wish I was treated like one.

Lots of fun items to find, and unique gifts! All proceeds go to PAWS animal rescue for medications…read moreand vet care for the dogs & cats at the rescue. Please donate to PAWS, shop the thrift boutique, foster, volunteer or adopt!

you are never open. came by with 4 sisters at 3:00 on saturday and you were closed! your loss !!!!…read morenot good business

Products are nicely displayed with quality brands at reasonable prices, but their policies and…read moreservice leave something to be desired. Came in and browsed on a weekend and we were the only customers, and the lone employee was on the phone the entire time and didn't speak or even make eye contact with us at all as we walked around for 15 minutes. She seemed to be discussing new product with a regular customer, but still, even just acknowledging us should be the minimum. I was really interested in a pair of cowboy boots, but they were priced at $100 with older pricing (from another store?) of $15 on the sole, and that just turned me off completely. Signage indicates that they don't allow returns or exchanges, either.

Just walking by when I saw the boutique. I wasn't planning to buy anything, but once I went inside…read moreI couldn't resist. Everything they had was super cute. I bought two tops. Left. Was sitting in the car. Went on their Instagram page. Saw some shoes on IG that I totally missed. Went back to the store and bought the shoes. All within 5 minutes. Like I said...everything is super cute. Marissa was the only person working at the boutique at the time. She greeted me nicely. She was super friendly and helpful. Plus she gave me her thoughts on the tops I purchased. Will definitely return when in Utah. If not, then online it is.

Really cute clothes!! got some amazing shorts!! Friendly person working there. I would go back.read more

This is a very large, clean and well maintained thrift store. We were impressed with the variety…read moreof items. They have tons of clothes, household items and a huge semi-outdoor section with large stuff. Definitely worth stopping in!

There's something special about the way the DI arranges their clothing. It's done by color-all the…read moreblue shirts on one rack, all the yellow on another and so on. That just makes me smile on the inside. This one seems to have a special knack for always having an item or two on the shelf or hanging on a clothing rack that just begs to go home with me. Not all thrift stores have that draw for me. It's always worth a little treasure hunt to see what goodies I can find.

First off, you've really got to be looking for this shop to see it. It's set way behind the other…read morestores along this tiny street. To get to it you'll pass by a sweet little created stream, though, so make sure to check that out on your way. With the name "Twisted Silver," and a sign proclaiming they are "eco-designs" or whatever I expected them to use recycled silver, maybe even some gold, to create fine jewelry. Instead, they sell costume jewelry, although it does seem to be of higher than average quality. My sisters and I had fun glancing through the many drawers of sale jewelry in the darling dresser to the left of their front door, and one of my sisters did find a pair of earrings for a steal at, I think, two dollars? Their other jewelry is priced significantly higher: anywhere from maybe $10 to a little under $100. I don't wear a lot of costume jewelry, so in the end this just wasn't for me, but I do think what they had would be attractive to many people. The salesgirl was very friendly and fun, and the jewelry designer was also there, in a separate design space. She said hello, though seemed busy crafting items. I did get the impression that if you wanted to talk to her about any of her pieces she would be happy to do so.

Jewelry does not survive Florida and Puerto Rico weather! If you're traveling somewhere tropical…read moredon't wear the jewelry, it doesn't even survive being out of you're bag, being worn specially if you get it wet. If you're in Puerto Rico I recommend buying jewelry in extrentrix they're stainless steel section.