I am a homeowner and have had Nexus manage my RI property for about 2.5 years.As I I live in New…read moreYork State, I rely heavily on them for all aspects of property management - collecting rent, performing maintenance, repairs, and placing new tenants. They have been a TRUE LIFESAVER for me. They have always provided prompt and professional service. With their web portal, you and your tenants can make requests 24x7, and all information and records are available in one place. The maintenance crews are responsive, and all work is reasonably priced. If you are looking for new tenants, there is a RentReady renovation service available to help you decide what work you need and get it done quickly and at a reasonable price. Then the placement service commences with an on-site video tour of your apartment, followed by careful client screening and complete credit and background checks. Most importantly, the Nexus team is honest, open, and cares about providing good service. For homeowners and tenants alike, I highly recommend Nexus!

Shortly after we wrote that review, we had a difference of opinion on a number of items and…read moreswitched to another property manager for several years before terminating them. So far we have not met a property manager we like no one who treats their clients fairly. They all seem to have their hands in your pocket all the time. And don't like to be criticized on their lack of quality.

the Moss Home team go over and beyond with their customer service and attention to detail. They are…read moreempathetic yet professional and no job or request is too much trouble. Would highly recommend.

Never dealt with them, its just their radio commercials on AM radio used to make me want to puke.read more

Benjamin Frink with Badger Realty was a life saver not just once, but twice. I went to Ben after…read moreseeing one realtor who was very unresponsive and just didn't understand what I/we were looking for. I know I didn't make it easy for Ben either. I had him show me/us at least 30+ houses between MA, CT and RI. He helped my husband (at the time) and I buy our first home together in 2016, then later down the road when life happens and things don't work out, he then also helped us sell our home in 2018. Ben made what can be a very stressful process seem so seamless. We all had a few meals together, went on motorcycle rides and spent time together while Ben went out of his way to get to know us and what exactly we were looking for. To speak even more highly, the first time home we bought was in Connecticut where the agency was not yet licensed. Ben went out of his way to have his broker get licensed there just for us, and spent more time getting to know the area just for us as well. Ben made the experience quite incredible, and I'd be thrilled to use him again and refer him to anyone!

I was with Badger Realty for 12 years. I had rental property in Pawtucket, not living there and…read morecommuting from Boston was a hardship I found Badger Realty and Jason Badger managed my properties during all that time providing all the services that I needed at a very reasonable price, bringing in new tenants resolving issues, collecting rents and putting up with complaints which was not part of the service, snow removal it really is "one call does it all" I can go on and on but I would not use anyone else , Jason is honest, dedicated to his clients and a real hard working person, most people say that the property management companies in RI are all the same I can tell you from my experience they are not! try Badger and you will see the difference immediately. Inessa is ahead of sales and helps Jason with all the other services, she's always there when you need it, she has great contacts for contractors or anything you may need, she found great tenants for my apartments, and like Jason honest hard working person that will take the time to listen to your issues and resolve them. When I sold one of my house I went with Badger , Inessa sold it the first day it went on the market for more than the asking price (and the seller's market was not that great), She followed through with all the paperwork and supported me all the way until it was finalized . I can assure everyone, people like this are hard to find I was lucky, I thank them for their service and excellence I hope who ever reads this may find the help and peace of mind they need like I did. George Tavares

The process of searching for our first home was a daunting one... Until we met Ron! We had found…read moreourselves lost in the sea of information out there, and frustrated with the process as we learned time and again that online listings were unreliable. Meeting Ron, however, turned the whole experience around for us. He helped us confidently navigate both the shopping and the buying process. Ron's attention to detail and wealth of knowledge made the Mercurio Group an invaluable part of the process, and we learned so much every step of the way. He took the time to get to know us, and understood exactly what we were looking for in our dream house. Ron kept our search on track by filling our weekends and inboxes with open houses and listings that matched our specific (picky!) criteria, and he helped keep our spirits up whenever we'd start to doubt whether the right house would come along. We would often wonder whether Ron ever took a day off, because he never let a call or email go unanswered. From our first phone call with Ron, to our final walk through and closing with Sherri, we felt that the Mercurio Group truly cared about finding us our perfect home. It's clear that their clients and professional relationships are important to them, and that's reflected in the level of service you'll receive every step of the way with a Mercurio Group agent. Working with Ron was such an important and memorable part of buying our first home, and we'll be forever grateful!

As a first time home buyer, the thought of buying a house seemed quite overwhelming. Ron was such a…read moregreat help throughout the entire process and made things super easy. He and his team are so amazing and supportive. If you're looking to buy or sell, they're the ones to go to! Thanks for your help Ron!!!!

This is our second time using Josh as a buying agent and first time as a seller. For the buying…read morepart, we got the same quality, professionalism, and hard work that we've got the first time. He was actually able to negotiate way below the asking price for us. For the selling part, he was also great. Compared to many of the realtors in the Providence area, Josh takes amazing photos. We almost wanted to move back in after we saw them. He took great care to present our house in the best possible light at the proper time. We ended up getting an above asking price offer within 2 days of listing. Whether buying or selling, I completely recommend Josh as you won't find a hard working or more knowledgeable realtor in Rhode Island.

Joshua helped me to understand the property process and my options in very fair and honest way. I…read moream from California and he explained me everything about the laws and commitments that I will be making post buying. Thanks Joshua.

Discriminated against for being a high earning woman with a disability/support animal. David was…read moreextremely upset and condescending when asking me if I truly make 6 figures and angrily asked for proof of paystubs. And proceeded to say I did not qualify due to my service animal's breed. Did not bother asking for supporting documentation nor conducted an assessment of my animal.

Samson gleefully rented me an apartment they had not viewed in over 5 years. Landlord showed…read moreapartment with some of previous tenant's possessions still there and bathroom blocked off so I could not fully view. It looked promising and I was under a huge time crunch to find something. Problems became apparent after I moved in. Place has OUTDATED ELECTRIC (old loose outlets that won't hold plugs & heat up. Ancient breaker box) and a huge BLACK MOLD problem. No bathroom lights/Shower wasn't functional until a week after moving in and only because I found someone to fix it. Is some of this on the landlord? Most definitely, but just know that once you sign the lease & they get their fee, you are on your own. They do not care if they find you an unsafe place.

On time and efficient. Quality timely service. Had faucet replaced leaks repaired and sinks…read moreunblocked all A1.

Zero stars. Ana plays games on the phone. Very disappointing and unprofessional experience. I was…read moretold the apartment was available and that Ana was handling my case. I paid the $20 application fee, packed all of my belongings, and made plans to move based on the information I was given. I was then told I needed to wait another 30 days, only to find out that the apartment had already been rented. I wasted my time, money, and made serious plans based on an apartment that apparently was no longer available. What made the situation even worse was dealing with Ana. She was the person handling my case and answered the phone when I called, but then denied that she was the person I had been dealing with. That was extremely frustrating and unprofessional. I want my $20 refunded and I want to speak with a manager about how this situation was handled. I am also considering seeking legal advice because of the time, money, and inconvenience this situation caused me. I would not recommend this experience to anyone looking for an apartment.

RentProv gave me the best rental experience I've ever had, and I've rented in many places…read more They were consistently responsive, efficient, thoughtful, and easy to work with. Whenever something came up, it was handled quickly and professionally. Early in my tenancy, I noticed mold in the refrigerator's water dispenser, and they replaced the refrigerator almost immediately. When the old stove and cooktop stopped working properly, they replaced the full range with a brand-new, very nice appliance. When the water heater broke a few months later, that was also replaced practically right away. The maintenance staff were always kind, helpful, thorough, and respectful. I never felt like I had to chase anyone down or fight to get a necessary repair completed. One of the best examples of their reliability happened during a major snowstorm. The roads were barely passable, but I woke up one morning to find that my driveway was the only one in the neighborhood that had been plowed. My neighbors were genuinely asking how RentProv had managed to get it done. I eventually purchased the house I was renting, and they continued maintaining the property and responding to issues through my final days as a tenant. They never started doing the bare minimum just because I was about to close. Shannon, in particular, was wonderful--professional, thoughtful, organized, and genuinely invested in making sure everything was handled well. I can only speak to my own experience, but mine was consistently excellent from beginning to end.

I would leave zero stars but it isn't an option. avoid at all costs…read more they don't take care of the property, everything you need done will be done late and bare minimum. the "property cleanup crew" they sent was literally an elderly man and his two adult children. they showed up in a rented box truck with one shovel. they then stole MY shovel, and the yard was not cleaned up. bricks strewn about, poison ivy, it was pathetic. I'm a combat veteran with ptsd. I have a medical marijuana card and grow my own medicine. the owner of the building I was renting was fine with it, as it was completely legal. Rent Prov called the police on us, who showed up and told them that I wasn't breaking any laws. They then tried to evict us, even though the owner told us it was okay since the police made it clear it was all on the level. I should also include some pertinents: no one else lived in the building except my mother who rented the floor below us. there are only two units. literally no one complained. also, when they couldn't get in touch with me because it was Friday night at 9pm, they began harassing my elderly mother (who again, rents a separate apartment and has nothing to do with my LEGAL medical marijuana. Lawyered up and they backed down like the unprofessional losers they are. we broke our lease early to get away from these incompetent morons. do yourself a favor, avoid at all costs. the lawyer was provided to me by a veterans organization free of charge. he looked into Brian Weinstein at rent prov and apparently he is WELL known in the legal community as a royal POS.

This is a review for Spitz Weiss Realtors and our agent Aleen. She was an angel. We met her…read morethrough a mutual acquaintance that highly recommended her. She sat with us, listened to the price we wanted for our home and what we wanted in a new home. She was honest and explained the market to us in detail. She had us do some repairs and small touchups before we put our house on the market. Within a week we had several offers and signed an agreement to sell. Prior to our house selling, Aleen had us reviewing the houses on the market that fit our criteria. We were a little nervous because our house was sold and we needed to find a new home. Aleen was patient and showed us almost a dozen places before we found the one that fit our requirements. She evaluated the pros and cons of each location we viewed and was very supportive of our decision. The inspections and closings went smoothly. She is a first class agent and lady. We really appreciate all her efforts and will pass her name along to our friends.

This was the selling realty firm for my new home. Other than the overall horrible attitude of Aleen…read moreand the fact that I felt I was bullied by her the entire time the experience was great. This is probably the worst person I have ever dealt with ever. There was a problem after the close before I took the keys to the new house and she not only did nothing but she never even returned any of my real-estate agent or my emails about the situation. If you want someone to take your money and then have no involvement after she gets paid then look no further. Aleen is the real-estate agent for you. By far the worst customer experience ever. PLEASE PLEASE PLEASE never use this firm when buying or selling a home.