Mark helped me out of a real jam up in lake county this week. About 30 miles of dirt road and up…read moresome serious terrain with his big flat bed to haul my truck that lost an internal fuel pump and needed to go to the dealer in Ukiah. I texted the number at 630am he responded immediately and he was up with his truck by 930am. Under the circumstances it was a pleasure working with him. Thanks a lot Mark, you're one of the good guys still around and it's much appreciated.

I was locked out of my car and Justin provided fast and friendly service. I would use this company…read moreagain and recommend them with confidence!

I called and checked in with the shop to see if they had room to do a smog test on my truck, and…read morethey said come on down and they would take care of it, and that's exactly what happened! I don't think you could get faster/better service than that! No nonsense, not expensive, and easy. Thank you!!

We had locked our keys in the car and contacted Geico for someone to come out and open the car…read more They arrived in about 5 minutes and unlocked the car in under a minute. This was premium service provided by Keith "Corpsman" McKelvey. Thanks for the help!

Horrible Experience with Smith Automotive Towing and Recovery…read more If I could give zero stars, I would. Smith Automotive Towing and Recovery is by far the worst towing company I have ever dealt with. My car broke down, and after calling them, I was told a truck would arrive within 30 minutes. TWO HOURS later, I was still waiting, only to be met with a rude dispatcher who clearly couldn't care less. When the driver finally arrived, he was unfriendly and unprofessional, acting like he was doing me a favor. To make matters worse, they charged me an outrageous fee for a simple tow--way more than they originally quoted! The worst part? My car was damaged in the process, and they refused to take responsibility, blaming me instead. Do yourself a favor and stay FAR away from this company. Unreliable, overpriced, and completely unprofessional.

These guys are fantastic. The moment Brian arrived to retrieve and tow my Harley he introduced…read morehimself very professional and asked if everyone was OK. He very clearly informed me of what was going to be done and what I should do going forward with the tow as well as great advice on how to deal with my insurance. You can tell he cares about his job and how he represents his company. If I have any issues or needs this guy I'd call any day I highly recommend. He also explained how to properly tie down a bike while towing for a safe transport as well as not to harm the bike more in the process. Very very insightful. Thank you again Brian 100% satisfied customer

About two weeks ago on a trip to see my oncologist in the city, the powers that be decided I hadn't…read morehad enough bad luck lately, and I ended up on the side of 101 standing (thank God) next to my upside down SUV with no clue of what to do next. During the next two weeks I asked everyone I could for a ride to go retrieve my belongings from my vehicle & finally found someone willing to drive me. I had to take the day off work because the tow yard is closed on the weekends and is only open during bankers hours from 8-5. I called when we started out to make sure they knew we were coming & the guy said no problem although he would charge a fee for coming to unlock the gate. I figured he might want $50 and was fine with that. When I finally arrived-and only 30 minutes after they'd closed-I called and told the guy we were there. He then told me he was eating dinner and would come open the gate for $200! I was dumbfounded and explained that I couldn't afford to pay that much & the man grumbled something else and hung up. About 10 minutes later a truck pulled up next to us and a rough looking guy growled out the window that we needed to get the f*** off his property and that we were causing his cameras to go off. When we tried to explain our situation he told us to get our sh** together and get off his property again. What happened to customer service? He wasted his time and gas to show up there anyway, would it really have hurt him to unlock the gate and allow us to grab the stuff from my vehicle? I live almost 3 hours away and now will have to try to figure out how to come back down here, again. As hard as it was the first time, I am not real optimistic about it happening a second time. With all the money that tow companies charge, I doubt it would have really hurt him to have a little compassion and try to be helpful this one time. I mean he obviously won't have a hard time figuring out some other way to squeeze the next guy who comes in after having hard times. What a jerk! I hope that someone else will call a different company and not give this man anymore business he doesn't appreciate.

I had the best experience with the guys at McCaffrey's- I have never been treated with such…read morekindness and decency and compassion in any business but especially anything to do with cars and towing/storage... i know how towing and storage works and what they can do after 3 days with a lien and they didn't do that to me....I can't stop thinking how grateful I am to them for how amazing they were to be willing to help me and work with me and getting me back into my car! I am so touched because they went above and beyond for me and deserve a huge thank you!!!!!

After a commute from Mendocino to Ukiah, I heard a metal on metal grinding sound…read more.. We were fortunate enough to be very close to Greeott's in Ukiah. Riccardo was willing to look at the car right away and diagnose and repair the breaks quickly. Riccardo is honest, polite, and extremely professional. Problem solved! Happy Customer!

Brake pump went out driving home from vacation. Was able to make it here and they helped us right…read moreaway. Recommended a donut shop to take the kids then let them watch their tv while we waited. Got us back on the road in just under two hours. Very reasonable price. Thank you Greeotts!

I experienced the same thing as another reviewer. They do not answer the phone and they have no…read moreanswering machine. Not a very business-like business to my way of thinking.

Called them over a week ago about towing my old car and asked if I could get any cash for it. He…read moresaid if I brought it in, they could give me $75 to $80 for it. First, I called them to tow the car, if I could get it to them I would have. Called them back and they blocked my phone number. Totally unprofessional!! His attitude towards me was they want to get there paycheck and not do any work. I used a website called peddle.com. Not only did they pick up my car in 72 hours, I got $580 for a non operating vehicle. Quick and easy!! DO NOT USE THIS BUSINESS!!!

This towing company left me stranded for a night because I didn't have enough service to send a…read morevaccine card picture over my phone. I was stranded in the middle of nowhere with barley any service and they said they came but then said they called and I didn't answer, but then said I was supposed to call them when I found the vaccine card, and now the tow truck is 6 hours away. Also when the tow truck driver arrived 24 hours after I requested a tow, he told me that the garage I chose, he can't place my van in, he'd leave it on the side of the street. Um ok, I guess I'll get another tow for 10 feet...? We arrive at the garage and he says "Well I won't screw your guys over, I'll back you into the garage." Lol thanks tow company that AAA goes through- the only reason I put up with this unbelievable service. Seriously cannot believe AAA uses this tow company.

These assholes wouldn't tow my vehicle because of unvalid registration, even though I proved that I…read morepayed the registration and am just waiting for vin verification from chp before they will give me my registration sticker. Well chp vin verification services are shut down due to covid 19. So i was denied towing service during a pandemic even though I have insurance, my reg is payed for and I have payed for my triple a towing service. Luckily chp was hella cool and followed me into town jump starting me every few miles. I'll go back and get my truck in the morning.