I was locked out of my car and Justin provided fast and friendly service. I would use this company…read moreagain and recommend them with confidence!

Poor service, poor attitudes, overpriced. Would not recommend to my worst enemy. At the scene of…read morethe accident the tow man mark was not clear about the price of towing and storing. Even the CHP officer was under the assumption it would cost 150$ and stated that to my husband as well. Ended up paying 500$ to tow my car and sit in the yard for an hour, and he did not care. These people are scammers.

We had locked our keys in the car and contacted Geico for someone to come out and open the car…read more They arrived in about 5 minutes and unlocked the car in under a minute. This was premium service provided by Keith "Corpsman" McKelvey. Thanks for the help!

I called and checked in with the shop to see if they had room to do a smog test on my truck, and…read morethey said come on down and they would take care of it, and that's exactly what happened! I don't think you could get faster/better service than that! No nonsense, not expensive, and easy. Thank you!!

Horrible Experience with Smith Automotive Towing and Recovery…read more If I could give zero stars, I would. Smith Automotive Towing and Recovery is by far the worst towing company I have ever dealt with. My car broke down, and after calling them, I was told a truck would arrive within 30 minutes. TWO HOURS later, I was still waiting, only to be met with a rude dispatcher who clearly couldn't care less. When the driver finally arrived, he was unfriendly and unprofessional, acting like he was doing me a favor. To make matters worse, they charged me an outrageous fee for a simple tow--way more than they originally quoted! The worst part? My car was damaged in the process, and they refused to take responsibility, blaming me instead. Do yourself a favor and stay FAR away from this company. Unreliable, overpriced, and completely unprofessional.

These guys are fantastic. The moment Brian arrived to retrieve and tow my Harley he introduced…read morehimself very professional and asked if everyone was OK. He very clearly informed me of what was going to be done and what I should do going forward with the tow as well as great advice on how to deal with my insurance. You can tell he cares about his job and how he represents his company. If I have any issues or needs this guy I'd call any day I highly recommend. He also explained how to properly tie down a bike while towing for a safe transport as well as not to harm the bike more in the process. Very very insightful. Thank you again Brian 100% satisfied customer

We were camping and had our car vandalized in the middle of the night. We called McCaffrey's at…read more4:30 in the morning and Steve (I think that was his name) came out right away and got our car to an auto shop in town. Steve was helpful and kind ---it was incredibly comforting to see a friendly face after what happened. He only charged us for a half hour when he could have easily charged us more considering the trouble he had finding us and coming out at that hour. I wouldn't usually say this about getting my car towed but I have to say it was a pretty pleasant experience, all considered. Thanks Steve!

About two weeks ago on a trip to see my oncologist in the city, the powers that be decided I hadn't…read morehad enough bad luck lately, and I ended up on the side of 101 standing (thank God) next to my upside down SUV with no clue of what to do next. During the next two weeks I asked everyone I could for a ride to go retrieve my belongings from my vehicle & finally found someone willing to drive me. I had to take the day off work because the tow yard is closed on the weekends and is only open during bankers hours from 8-5. I called when we started out to make sure they knew we were coming & the guy said no problem although he would charge a fee for coming to unlock the gate. I figured he might want $50 and was fine with that. When I finally arrived-and only 30 minutes after they'd closed-I called and told the guy we were there. He then told me he was eating dinner and would come open the gate for $200! I was dumbfounded and explained that I couldn't afford to pay that much & the man grumbled something else and hung up. About 10 minutes later a truck pulled up next to us and a rough looking guy growled out the window that we needed to get the f*** off his property and that we were causing his cameras to go off. When we tried to explain our situation he told us to get our sh** together and get off his property again. What happened to customer service? He wasted his time and gas to show up there anyway, would it really have hurt him to unlock the gate and allow us to grab the stuff from my vehicle? I live almost 3 hours away and now will have to try to figure out how to come back down here, again. As hard as it was the first time, I am not real optimistic about it happening a second time. With all the money that tow companies charge, I doubt it would have really hurt him to have a little compassion and try to be helpful this one time. I mean he obviously won't have a hard time figuring out some other way to squeeze the next guy who comes in after having hard times. What a jerk! I hope that someone else will call a different company and not give this man anymore business he doesn't appreciate.

Gary is a very meticulous and professional heavy tow truck operator. I would highly recommend him…read more He will take the time to do the job right and will ensure that your truck/trailer/equipment is protected from damage. Thanks Gary.

From the owner: *Wine Tasting Tours*Birthdays/Proms*Weddings/Anniversaries*International Airport Transfer*Lincoln…read moreStretch*Complimentary Beverage Bar*All Major Credit Cards Accepted

After a commute from Mendocino to Ukiah, I heard a metal on metal grinding sound…read more.. We were fortunate enough to be very close to Greeott's in Ukiah. Riccardo was willing to look at the car right away and diagnose and repair the breaks quickly. Riccardo is honest, polite, and extremely professional. Problem solved! Happy Customer!

Brake pump went out driving home from vacation. Was able to make it here and they helped us right…read moreaway. Recommended a donut shop to take the kids then let them watch their tv while we waited. Got us back on the road in just under two hours. Very reasonable price. Thank you Greeotts!

I experienced the same thing as another reviewer. They do not answer the phone and they have no…read moreanswering machine. Not a very business-like business to my way of thinking.

Called them over a week ago about towing my old car and asked if I could get any cash for it. He…read moresaid if I brought it in, they could give me $75 to $80 for it. First, I called them to tow the car, if I could get it to them I would have. Called them back and they blocked my phone number. Totally unprofessional!! His attitude towards me was they want to get there paycheck and not do any work. I used a website called peddle.com. Not only did they pick up my car in 72 hours, I got $580 for a non operating vehicle. Quick and easy!! DO NOT USE THIS BUSINESS!!!

This towing company left me stranded for a night because I didn't have enough service to send a…read morevaccine card picture over my phone. I was stranded in the middle of nowhere with barley any service and they said they came but then said they called and I didn't answer, but then said I was supposed to call them when I found the vaccine card, and now the tow truck is 6 hours away. Also when the tow truck driver arrived 24 hours after I requested a tow, he told me that the garage I chose, he can't place my van in, he'd leave it on the side of the street. Um ok, I guess I'll get another tow for 10 feet...? We arrive at the garage and he says "Well I won't screw your guys over, I'll back you into the garage." Lol thanks tow company that AAA goes through- the only reason I put up with this unbelievable service. Seriously cannot believe AAA uses this tow company.

These assholes wouldn't tow my vehicle because of unvalid registration, even though I proved that I…read morepayed the registration and am just waiting for vin verification from chp before they will give me my registration sticker. Well chp vin verification services are shut down due to covid 19. So i was denied towing service during a pandemic even though I have insurance, my reg is payed for and I have payed for my triple a towing service. Luckily chp was hella cool and followed me into town jump starting me every few miles. I'll go back and get my truck in the morning.

We bought a used RV and needed it towed out to our property in Forestville. Brian took the whole…read morejob. The move was flawless and affordable. He brought it down our rural access with no drama, which not every hauler will do out here. He didn't stop at the drop. I had never leveled or jacked a trailer in my life. He spent real time getting it set right and walked me through how to do it. He went above and beyond. Great attitude start to finish. A joy to work with. If you need an RV or trailer moved in Sonoma County, call Brian.

I was all set to get my RV towed by Brian, and then I got a late night call telling me he could not…read moredo it due to his truck being stuck somewhere. To say the least, I was not happy. He offered up two other guys and one of them jumped in at the last minute. Not sure how many other guys would have done that, and I don't care...he did and didn't have to. So, yes, I'd call on him in a heart beat. Thanks, Brian!!