My insurance in two cars and a home no accident. Was $240 two months ago and now it's $320. I…read morecalled this office to ask question. The girl put me on hold and never came back. She didn't even bother to call me back. Will be switching to Allstate. I've been with StateFarm for 10 years.

I have been with Eric Moreno's office since 2011. I have had several vehicles registered in Las…read moreVegas. I recently moved back to California after 17 years to find out he has a license in both states! Love his professionalism! He made it a point to contact me personally to get everything resolved, that I needed resolved. I give a five star rating, would rate 10 stars if possible! He went over everything on my insurance claims and was able to help me with everything that I needed help with. He knew that I needed everything done same day, and contacted me on his personal time to make sure everything was done in a timely fashion. Definitely recommend his service. Thank you so much for everything you have done and look forward to continuing Buisness in the future.

Switched from GEICO for both my car and homeowners policies. Dealing with Sophia Juarez made the…read moreprocess clean and simple.She answered all of my questions and concerns. Highly recommended and it's a pleasure to deal with pleasant friendly people. Jeff T

I've never had a good experience here. the years I've been insured with them never answer or reply…read moreto emails and just not good with customer service at all.

Friendly. Professional. Knowledgeable. Affordable. Great…read moreteam there. Would highly recommend them.

Jebron and the team have provided excellent service for my home and auto policies. They have gone…read morethe extra mile to make sure that our family is well covered and respond in a timely manner.

I have been with State Farm and Joe Janet's office for over 7 years now. I actually signed with…read morethem after some terrible experiences with a local American Family Office. I have to say that in all that time, I have always received friendly and attentive service from this office. The representatives I have communicated with have always provided answers to my questions and always followed up with me, be it by mail, email, or phone. Recently, I made some changes to my policy and Jani was extremely helpful and friendly through the process, which included sending me forms to fill out in the mail. She then followed up with me via email and was patient and understanding in answering all my questions during my follow up calls. I am very satisfied with the service and treatment I have received from this office from the moment I first contacted them all those years ago and I would not hesitate to recommend them to others! 5 stars. Woohoo! As good as it gets!

I signed up about a month ago to change Insurance for me and my son and I also added my condo. We…read morejust wanted separate Billing so my son could learn to pay his own bills. After being told that wasn't a problem now when I go to pay my bill. It went up $35 because they said they had to rewrite it because he's not on my contract anymore. To me that's called bait and switch and I am not happy with them .

Great visit without waiting in a DMV line. The location has new business hours. Mon-Fri 0830 to 530…read moreand Sat 9 to 3. Being a AAA roadside member FOREVER, the service has helped always at the right time. I will always keep the road side. Going in for DMV needs was helpful, less stressful and provided the service I needed in a timely manner. The representative was helpful, knowledgeable and worked well with the environment provided to her. Even with a learning curve, she was so patient and communicative. Thanks for that! I got to see a sign that showed many discount perks for being a AAA member such as, Hertz car rental, travel, T-Mobile discounts and more. I hadn't looked before, may have to see what the offers are for discounts to help save where I can. The value for the roadside is worth it. It's a must have even if you have it with car insurance. Ijs. Happy Yelping.

The staff here almost cost me $600 in DMV because of their incompetence I went to the other DMV on…read morerainbow and they were able to handle it and save me the money. The staff here are complete idiots and incompetent and they're very sensitive to the way you talk to them don't raise your voice or else they'll meltdown.

Let's begin by talking about the agent herself. A total professional, has been in the insurance…read moregame forever! She knows what she's doing, and she's always putting her clients needs in mind. The staff is all knowledgeable and knows exactly what they're doing. Allstate is a great company for all types of drivers. Everyone in this office will be sure that you completely understand what you're buying and what it's insured for. A great office with great employees to make sure you're covered.

Danielle is so pleasant and helpful. She was so patient and really helped me understand the…read moreimportance of the right coverage, protecting my home and insuring my life. I never felt forced or obligated to purchase anything. She just listened and made the best recommendations based on my needs.

Great service and professional staff always here to help and educate customers about insurance needsread more

All the staff there is great and very helpful Highly…read morerecommend them. They take the time to explain everything, such as what is covered.

Stacey Coffin and Brianna the best insurance team we could have taking care of all our insurance…read moreneeds for our business. Business liability, workers comp and auto insurance . After being with another company charging much higher rates we were recommended to Stacey, over years ago; she shopped around with her pool of insurances for the best rate and coverage for our business needs and yes her quotes were the most competitive no brainer there. Over the last 4 years we have had questions on different scenarios and doesn't matter what time or day of the week it is Stacey and Brianna are there for us. Yes we had to file a claim for Workers Comp, the easiest process dealing with the insurance company for coordinating medical treatment, employee compensation and keeping the employer constantly informed. At time of renewal every year Stacey runs a comparison report on insurance rates so if she can save you a buck you bet she will.

Dear Jim, Business Manager. First of all, calls with concerns or questions to your office are not…read morerecorded! And in a last ditch effort to down play my experience? You're implying I've misrepresented what happened to me! Again, I stand by my review as I do with all my reviews...(I've since moved over directly with my Travelers Insurance.) Which by the way, avoids me any delays, and they're not Commission based as your Agency? If you didn't get my point before in my review, I will reiderate: The rate increase is neither here, nor there. That cannot be changed, as it is across the board? It's the unfortunate way this agent, Martha acted by misquoting my Policy renewal in an email, at which I will post to show she had me thinking that there was no change in the rate at this renewal in October? At which any customer would have at a minimum have Trust issues with at that point. Then blinsidedly, I receive a letter directly from Travelers Insurance that I have a 30% increase? That type of an increase merits a phone call in advance after the email she had sent me, telling me the complete opposite!! With Zero personalized service on behalf of your Agent, which you apparently defend over a valued customer such as I, with this Policy since 2012. Furthermore, my Insurance Carrier, Travelers debunked your Lie you stated in your reply to me..(that in fact all agents were notified of this increase since May 2023!) And not the "only 30 days in advance", as you've stated? I remind you again, defending an Employee over a valued Customer is never an Option for a business Manager, or an owner? "The Customer is Always Right"

Russell Roger gave me the best affordable car and house insurance..so if u need anything give them…read morea call there fast and they will get u a better rate . Thank you again.

When I called based upon their website, I had anticipated some intelligent conversation regarding…read morethe High Deductible Plan F for medicare supplement insurance. I had talked with a salesperson named Shelly to find out the difference between plan F high deductible and regular plan F and regular plan G other than the $2180 deductible. When I reviewed the plans online I had thought it was a no brainer taking the high deductible as essentially your paying a 65.00 premium as opposed to 160 to 220 a month. So you're paying 1200 to 1800 a year to insure against a 2180 loss! But Shelly had no input on that and essentially said she had not written a high deductible policy in over 3 years and had no idea what it involved now. That's very interesting considering that when I asked her for the name of someone else I might talk to in the company she indicated that she is the "senior" expert for the brokerage and no one else could help me. Now I can assume the commission on the high deductible is much lower than plan f or plan G. But it's amazing to me that a person and company that puts themselves out as being helpful to seniors would act like they have never heard of plan F hi deductible. I am still astonished at their approach. Myself at this point would not even consider any plan from this company. It's a new low as far as I am concerned for insurance salespeople. My next complaint will be to the Department of Insurance for the State of Nevada. This is a serious disservice to seniors that wish to learn all their options rather than just the ones the broker wants to present.