My insurance in two cars and a home no accident. Was $240 two months ago and now it's $320. I…read morecalled this office to ask question. The girl put me on hold and never came back. She didn't even bother to call me back. Will be switching to Allstate. I've been with StateFarm for 10 years.

I have been with Eric Moreno's office since 2011. I have had several vehicles registered in Las…read moreVegas. I recently moved back to California after 17 years to find out he has a license in both states! Love his professionalism! He made it a point to contact me personally to get everything resolved, that I needed resolved. I give a five star rating, would rate 10 stars if possible! He went over everything on my insurance claims and was able to help me with everything that I needed help with. He knew that I needed everything done same day, and contacted me on his personal time to make sure everything was done in a timely fashion. Definitely recommend his service. Thank you so much for everything you have done and look forward to continuing Buisness in the future.

Yudhit Juarez always has a positive attitude and willing to go out of her way to help you in anyway…read morepossible. She is great at what she does! 5 stars in my book

I've never had a good experience here. the years I've been insured with them never answer or reply…read moreto emails and just not good with customer service at all.

Friendly. Professional. Knowledgeable. Affordable. Great…read moreteam there. Would highly recommend them.

Jebron and the team have provided excellent service for my home and auto policies. They have gone…read morethe extra mile to make sure that our family is well covered and respond in a timely manner.

I signed up about a month ago to change Insurance for me and my son and I also added my condo. We…read morejust wanted separate Billing so my son could learn to pay his own bills. After being told that wasn't a problem now when I go to pay my bill. It went up $35 because they said they had to rewrite it because he's not on my contract anymore. To me that's called bait and switch and I am not happy with them .

Carlene is amazing. She's very knowledgeable and always willing to help with any questions or…read morerequests myself or my mom has. She's a gem of a human and really cares about her clients.

The wait was not long and when we got to the desk we took care of business pleasantly and…read moreefficiently

Great visit without waiting in a DMV line. The location has new business hours. Mon-Fri 0830 to 530…read moreand Sat 9 to 3. Being a AAA roadside member FOREVER, the service has helped always at the right time. I will always keep the road side. Going in for DMV needs was helpful, less stressful and provided the service I needed in a timely manner. The representative was helpful, knowledgeable and worked well with the environment provided to her. Even with a learning curve, she was so patient and communicative. Thanks for that! I got to see a sign that showed many discount perks for being a AAA member such as, Hertz car rental, travel, T-Mobile discounts and more. I hadn't looked before, may have to see what the offers are for discounts to help save where I can. The value for the roadside is worth it. It's a must have even if you have it with car insurance. Ijs. Happy Yelping.

Danielle is so pleasant and helpful. She was so patient and really helped me understand the…read moreimportance of the right coverage, protecting my home and insuring my life. I never felt forced or obligated to purchase anything. She just listened and made the best recommendations based on my needs.

I haven't had a service as organized and steady fast as this office!! Not only was I helped in a…read moretimely manner but Danielle and her staff are amazingly friendly!! I highly suggest and recommend anyone and everyone to switch to Allstate!! (:

Great service and professional staff always here to help and educate customers about insurance needsread more

All the staff there is great and very helpful Highly…read morerecommend them. They take the time to explain everything, such as what is covered.

Dear Jim, Business Manager. First of all, calls with concerns or questions to your office are not…read morerecorded! And in a last ditch effort to down play my experience? You're implying I've misrepresented what happened to me! Again, I stand by my review as I do with all my reviews...(I've since moved over directly with my Travelers Insurance.) Which by the way, avoids me any delays, and they're not Commission based as your Agency? If you didn't get my point before in my review, I will reiderate: The rate increase is neither here, nor there. That cannot be changed, as it is across the board? It's the unfortunate way this agent, Martha acted by misquoting my Policy renewal in an email, at which I will post to show she had me thinking that there was no change in the rate at this renewal in October? At which any customer would have at a minimum have Trust issues with at that point. Then blinsidedly, I receive a letter directly from Travelers Insurance that I have a 30% increase? That type of an increase merits a phone call in advance after the email she had sent me, telling me the complete opposite!! With Zero personalized service on behalf of your Agent, which you apparently defend over a valued customer such as I, with this Policy since 2012. Furthermore, my Insurance Carrier, Travelers debunked your Lie you stated in your reply to me..(that in fact all agents were notified of this increase since May 2023!) And not the "only 30 days in advance", as you've stated? I remind you again, defending an Employee over a valued Customer is never an Option for a business Manager, or an owner? "The Customer is Always Right"

Due to an at-fault accident, my teenager's rates skyrocketed with my existing insurer. 360…read moreInsurance came highly recommended, and Stacy was amazing to work with! She helped my daughter understand her options, she was easy to communicate with, and we felt like we were valued as customers. She was able to save us over $40 a month compared to the other coverage, which doesn't sound like a lot, but for an 18 year old, it sure is. I'd never used an insurance broker before - and BOY did it save us time! They're listed in Vegas - we are in the Reno/Sparks area - and they were still able to help! Thank you for an amazing experience, Stacey & 360 Insurance!

Same as TH. I called the office and spoke to someone asking for a quote. They gave me an e-mail…read moreaddress for Jesse to provide information. I never heard back. I texted the number I had talked to and got a text back saying, 'I will check with Jesse' and then again, never got anything back. I ask for a quote and have to keep contacting them and get no response? Do they really want any customers?

I called for a quote had to call three days in a row. Every time I called was told they were busy…read moreand would call back. I was always the one that called. Felt like I was bothering them. I mean do they even want to sell insurance.