Mr Yap seems to think that if he states a thing, that makes it true, and empirical proof is not…read morenecessary. I moved from one state to another and lost my loyalty discount. Mr. Yap seemed to take umbrage at my request for documentation from the company explaining my lost discount. He finally came through. I learned that State Farm cancels your loyalty when you change states. You are considered a new customer. I take umbrage at that and drop my loyalty and support for State Farm hence forward.

I cannot brag on Laura from State Farm enough!! I'm in Alabama and she's all the way in Las Vegas,…read morebut she treated me like we'd known each other for years. I called her in a total time crunch right before they were about to close because I needed proof of insurance ASAP, and she did not make me feel like an inconvenience at all. She was polite, assertive, super helpful, and honestly just so easy to talk to. You can tell she actually cares. She made sure I got my insurance card right then and there. Truly the sweetest and most efficient experience I've had with State Farm! Highly recommend asking for Laura.

Dear Jim, Business Manager. First of all, calls with concerns or questions to your office are not…read morerecorded! And in a last ditch effort to down play my experience? You're implying I've misrepresented what happened to me! Again, I stand by my review as I do with all my reviews...(I've since moved over directly with my Travelers Insurance.) Which by the way, avoids me any delays, and they're not Commission based as your Agency? If you didn't get my point before in my review, I will reiderate: The rate increase is neither here, nor there. That cannot be changed, as it is across the board? It's the unfortunate way this agent, Martha acted by misquoting my Policy renewal in an email, at which I will post to show she had me thinking that there was no change in the rate at this renewal in October? At which any customer would have at a minimum have Trust issues with at that point. Then blinsidedly, I receive a letter directly from Travelers Insurance that I have a 30% increase? That type of an increase merits a phone call in advance after the email she had sent me, telling me the complete opposite!! With Zero personalized service on behalf of your Agent, which you apparently defend over a valued customer such as I, with this Policy since 2012. Furthermore, my Insurance Carrier, Travelers debunked your Lie you stated in your reply to me..(that in fact all agents were notified of this increase since May 2023!) And not the "only 30 days in advance", as you've stated? I remind you again, defending an Employee over a valued Customer is never an Option for a business Manager, or an owner? "The Customer is Always Right"

Due to an at-fault accident, my teenager's rates skyrocketed with my existing insurer. 360…read moreInsurance came highly recommended, and Stacy was amazing to work with! She helped my daughter understand her options, she was easy to communicate with, and we felt like we were valued as customers. She was able to save us over $40 a month compared to the other coverage, which doesn't sound like a lot, but for an 18 year old, it sure is. I'd never used an insurance broker before - and BOY did it save us time! They're listed in Vegas - we are in the Reno/Sparks area - and they were still able to help! Thank you for an amazing experience, Stacey & 360 Insurance!

Same as TH. I called the office and spoke to someone asking for a quote. They gave me an e-mail…read moreaddress for Jesse to provide information. I never heard back. I texted the number I had talked to and got a text back saying, 'I will check with Jesse' and then again, never got anything back. I ask for a quote and have to keep contacting them and get no response? Do they really want any customers?

I called for a quote had to call three days in a row. Every time I called was told they were busy…read moreand would call back. I was always the one that called. Felt like I was bothering them. I mean do they even want to sell insurance.

I normally don't write reviews but I just have to give it up to my guy Gary…read more Finding auto insurance can be a pain. Having to search for life insurance, renters insurance, roadside assistance, etc can be an even bigger pain. Not with Gary! Not only did he find the necessary coverages I needed for me and my family, but he also went above and beyond and helped me save money by providing numerous discounts that we qualified for. Thanks again Gary and All State Insurance team! Rest assured my family and I will be in "good hands".

I've had bad experiences with prior insurance agents. Usually I would just pay my premium and was…read moregiven an insurance card. They would never check in with me at renewals to review. Zee made sure that I understood my car insurance coverage, what I was paying for and made a few key recommendations that tailored to my own personal situation. She's very detail oriented and a pleasure to work with. She even saved me money on my monthly payment with better coverage! Now I understand that insurance is not an expense, but an investment in protecting my future. I would recommend her to all my friends and family!

Yudhit Juarez always has a positive attitude and willing to go out of her way to help you in anyway…read morepossible. She is great at what she does! 5 stars in my book

I've never had a good experience here. the years I've been insured with them never answer or reply…read moreto emails and just not good with customer service at all.

Friendly. Professional. Knowledgeable. Affordable. Great…read moreteam there. Would highly recommend them.

Jebron and the team have provided excellent service for my home and auto policies. They have gone…read morethe extra mile to make sure that our family is well covered and respond in a timely manner.

I have car and rental insurance with this office company for the last 4 years . Everything run very…read moresmooth for the past years , they were calling to renew your plan in advance and were very professional. All of the sudden this renewal time I have to deal with a very rude agent who even hang up the phone on me ! His name is Austin and he should be fired on the spot . His lack of service is horrible, he is rude and so unprofessional. Austin ,there are so many car insurance company that nobody in this world have to deal with an agent like you ! I am so frustrated for how you treat me as costumer and his bad language he use ! You should get ride of him before you loose all your costumers !

Spent an hour on the phone getting a quote. Was supposed to get a call on 8/7/20 to set up my new…read moreinsurance. I was not informed that I must sign up 7 days prior to my existing insurance expiring in order to get the disount of $40 off per month. Never received a call. Called Monday morning to make a payment and was told my insurance was going to be $271 vs. $233 because I missed the discount deadline. If I want the discount they cant start my insurance coverage until 1 day after my current insurance expires. Don't waste time with this agency.

So far so good. Recently moved to NV…read more Was with AAA for many yrs. geico was 30% less with the same service. As long as nothing changes I will continue to stay with them. I worked with Clint W. And was taken care of.

Geico is not recommended if you don't want problems. There's a reason they are cheaper: they won't…read morepay when you have to file a claim. They give you the ifs and buts. I have been with them for more than 30 years and haven't had any tickets or accidents. When the hurricane destroyed my recent car purchase, they gave me all kinds of excuses not to pay me, even though I had full coverage. Run from this company before they too steal your money

Blue Sky made the whole process of navigating through the maze that is Medicare a breeze. Steve…read morewalked us through the various options and determined the package that best suited our needs. We now recommend Blue Sky to friends and family for all their insurance needs.

Thank God i found this place. Steve and Amy were so helpful in finding the right plans for me…read more This is a family run company that actually cares about you. They searched all of the current insurances and found the best value for me. I really appreciate all the time they spent with me. They also got my house policy switched over to for even more saving. If you are looking for actual interaction with your agent then give them a call.