Bought my wife a David Yurman 5 band stacked ring. This is the 1st really nice gift I've purchased…read morefor my wife so it's extra special. I couldn't have asked for a better salesmen & staff. They answered all my questions & helped me through the process to find the best way to purchase it. Very nice and helpful!!! Plus they have taken GREAT care of my father & the things he's purchased for my mom. I received the same level of service & they ALWAYS look out for their clients. Sized the wedding band my dad bought from them over 30 years ago!! He passed it down to me so it's a special piece too. I will come here for everything!!!!

I couldn't ask for a better experience. I have had jewelry custom made for my wife and also…read morepurchased watches. Corey is the absolute best, always helps me bring to life the ideas I have for custom made jewelry. The only jeweler in Louisville I would even think of going to.

Bought engagement ring 20 years ago there and have loved it. Took my Mom's wedding ring/guard and…read moreRae made the most beautiful necklace and earrings I ever could imagined. She is quite talented and understood what I envisioned. Definitely would recommend Rae!

I needed my wedding set to be slightly upsized. "Big Box" jewelry store told me they wouldn't do it…read morebut suggested From The Vault. I was nervous but they were reassuring. They do their work in-house, which I really like, and they include a deep clean with resizing. They called me (on the quoted day) to tell me that my rings were ready. When I arrived, my rings fit perfectly and looked as shiny and new as the day I bought them.

Absolutely outstanding! Jordan & his crew give the ultimate old-school, attentive & considerate…read morecustomer service. The atmosphere is chic & elegant, but don't let that intimidate you - everyone is easy-going & fun. I was fortunate enough to have been helped by Jordan himself; he is so knowledgeable & was very patient with me. I learned a lot while listening to his expertise. I'm really surprised at how much fun I had - just because I was just trying to unload 'stuff' I thought was junk & clean out drawers - instead, I feel like I met new friends. I can't wait to go back to design a ring I've been thinking of for quite a while. Jordan has made a new, loyal client with me. Save your time & gas by making Jordan Cline Jewelers your first stop. Simply outstanding ~ SK

Jordan is one of the kindest, most knowledgeable jeweler I have had the pleasure of doing business…read morewith. His treasures are the best of the best

Have taken several pieces of jewelry for sizing and repair. Fantastic service. Very helpful and…read morespeedy.

Had a diamond bracelet sized, it turned out great and finished quickly. Would recommend for jewelry…read morerepair.

Jim is honest & his prices are good. I've been going there for years & have never been…read moredisappointed.

Jim is the man to see. He has fair prices and good service. I traded up on a pair of solitaire…read moreearrings. He gave ne credit for not only what they cost me but what they were worth a few years later. His work is exquisitely done.

This place is amazing, from the cosmetic aesthetic to the service I received. A lot of their…read morepieces are one of a kind quality craftsmanship that you can not find anymore. The settings, the attention to detail and the stones are so much higher quality than the ones in the Mall and the local Jewelers who claim to have the best. I wanted to find a Jade and gold ring and I was visually stunned by what Laura showed me. She knew my budget and what I wanted to spend I am so pleased and the compliments that I get on the stone and the ring are never-ending. If you are looking for a quality jewelry investment please go in and just look at their offerings you will be Amazed. They have engagement rings from the Art Deco period some of these look like they were Gatsby's himself.

I was referred to Laura Fisher of Isaac's Gallery, by an employee of Shane Co. There was a…read morecustomer there when I arrived and I politely waited until they were finished talking. Laura asked how she could help me. A well-dressed customer came in and Laura asked her mother to address the client. I was asking about value and assessment on a number of jewelry pieces for my family heirs and insurance purposes, cost of valuation, and getting 3 assessments. When Laura pulled my necklace out of the jewelry box, she broke the chain. She handed my now broken necklace back to me, saying it broke when she was taking it out. Laura then left me and went to the new customer and got out her assessed platinum bracelet. Laura looked at me and loudly and rudely said we are not buying anything, at least twice. She said I should sit and wait. Laura did not offer to fix my now broken 25 yr+ Designer Arabic gold necklace. I felt as if I were being snubbed. Customer service is poor in this little shop.

I absolutely love supporting local businesses instead of chain businesses and this is a go-to shop…read morefor me and my husband. Metry's is located on Main Street in historic Middletown. We have taken multiple pieces of jewelry to be repaired (they always do an exceptional job) and have bought several pieces of jewelry. We have always been pleased with the excellent customer service. They offer in-store jewelry and watch repair and the turn-around time is very reasonable. The store has beautiful offerings and also makes custom pieces. If you don't see what you are looking for, they can get it for you. There is something for every budget. Parking is available streetside.

My husband has been visiting here for years, primarily bringing his watches for repair. Whenever a…read morequestion comes up regarding jewelry repair or ring sizing, he always mentions Metry's. I stopped in this locally owned store with him last week. Almost all their pieces are new, although you might find a handful from an estate sale. I especially like their selection of rings. If you're in the market for jewelry, make a stop here to compare styles and pricing.

People were very friendly. Just had watch batteries changed. They were prompt in the work. Can't…read morecomplain

My engagement ring caught in a shelf and was damaged. The engagement and wedding ring separated and…read moreI took it in to get repaired. The staff at Kinkade also found a small crack I didn't see. I picked my ring up about a week later looking even more beautiful than it was when I received it 10 years ago! I went to Kinkade because it was recommended by another satisfied customer! They have my business forever!