Jack Lenenberg is fantastic and I highly recommend his Long Term Care (LTC) services and expertise…read more I did a lot of research on LTC policies and options, including from my trusted source of insurance USAA (which I have for all of my other insurance, as I'm a former Army officer) and it was quite a morass of options and complex offerings. During the research process, I kept coming across Jack, with lots of informative articles online, podcasts, videos, etc. He was absolutely prolific and every one of the interviews and articles helped me to understand a little more of the LTC landscape.
I'm not usually one for brokers...I like to go straight to the source...but I eventually realized that I needed to check out the source of all this great information that had been put out there for free. I contacted Jack and that was all it took. He's unbelievably knowledgeable, kind and understanding, takes as much time as you need to get to know your situation and recommend what's best from the various offerings on the market.
I applied for LTC with Jack's help, but got turned down by the LTC company the first time. I was bummed, and Jack said that there were other companies/policies that might take me, but he advised against it because they were more expensive for coverage that wasn't as good. Instead he said to wait the required 18 months and apply again, advising me on a couple of things to do that would make it less likely that I'd be turned down again.
So a broker, Jack, who could have steered me toward a policy that wasn't as good for me and gotten compensated for his time immediately, instead told me to wait, gave me great pointers, patiently waited with me, that was it: it was all about helping me, not worried about selling me something as quickly as possible. No sales calls in the meantime, not bugging me or anything, just available to help if I needed anything.
A few months short of the 18 required, I thought I was ready and contacted Jack just to catch him up on my progress and ask if there was anything else I could do. He said he'd see if he could get me another chance to apply early, before the required wait time, and sure enough he was able to do that through a company contact that he had.
I'm happy to say that I was accepted this time and now have my LTC policy, and a great policy it is. Having looked at many others on my own, this one is truly the best, and it was Jack that made not only made it all possible, but encouraged me to continue trying when I wasn't immediately accepted, and made the entire process as easy as possible.
During the whole process, he also had multiple meetings with my wife and I while we both asked lots of questions, patiently explaining everything, for as long as we needed.
I truly can't say enough great things about Jack. If you're considering Long Term Care, don't hesitate to check him out. Even if you don't end up going with him (although I don't now why anyone wouldn't), you'll learn a lot, and there is zero pressure from him in anyway. He's truly expert and helpful, and I'll be thanking him for the rest of my years for putting my mind, and that of my wife's, at ease, with this LTC policy protecting us if I need that kind of care in the future.
