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    Senior Helpers

    2.3 (3 reviews)
    Open Open 24 hours

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    10 months ago

    Very unprofessional, did not show up, when I called the office, they had no record of me.

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    7 months ago

    Lazy and unprofessional. Invest in your employees and you might find some good ones. Poor pay and high turnovers.,

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    11 months ago

    Courteous, patient, attentive to my needs and responsibilities. Not shy ensure quality work.

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    Kupuna Care Connection

    Kupuna Care Connection

    (9 reviews)

    Kalihi

    Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

    KUPUNA CARE ~ There is nobody in Hawaii who cares more…read moreabout their clients than Kupuna Care. Flo is THE BEST and I truly mean that! Her compassion for her clients and their care is beyond words. Flo asks all the right questions about your loved one into detail and then she goes to work. Flo's dedication to her clients and their placement is her top priority. Flo found my mom the perfect facility that met all my mom's needs. Flo did this in record time as we were in need of immediate placement. Flo is very thorough, efficient, knowledgeable, reliable. She treats you like family and follows up on how everything is going and if you have questions or concerns she takes care of that as well, swiftly and efficiently. You want the best of the best ... look no further than KUPUNA CARE and Flo!! I'm forever grateful and thankful for all that Kupuna Care & Flo did for my mom, as my mom is "thriving" in her new facility. Our family and friends are also thankful for Flo and the life she brought back to my mom. Kupuna Care Mahalo for all you have done for my mom and my family and friends and especially the peace of mind you gave to me ( daughter ) and our whole Ohana Flo you are priceless

    Senior Helpers

    Senior Helpers

    (4 reviews)

    Kalihi

    Working in the medical field, I understand it can be challenging for families to locate appropriate…read morecaregivers for their loved ones. I've looked for caregivers through the years and it's been challenging to find trained Indvidual's to care for my patients, especially the Seniors that have limited support and/or working families. Fortunately, I was able to review the DOH webpage and locate agencies that are licensed to provide care such as Senior Helpers, knowing the company is licensed provided peace of mind knowing they are in professional hands. Families I've worked with shared that they've been able to get their Long-Term Care Insurances to assist in getting care but require a licensed entities (along with some ADL deficits) to qualify. I've had a family share with me having been able to get a companion to escort their loved one to meet with her friends over the weekend and another share with me how Senior Helpers was able to care for their loved one during their shift, having taken her to the ER and being with her when no family was available. Knowing they have caregivers that go the extra mile and care for their clients is something to be appreciated.

    Horrible and sloppy workers, just like other senior care agencies. This is second agency I hired to…read moreprovide respite for my elderly father, I didn't have high expectations but the Aides that were send really didn't do anything besides hiding in the bedroom to watch their phones and avoid my Dad during the shift. He might not be easiest patient due to his progressing dementia but this was not a good experience. Especially for the high price tag, maybe if they would train and compensate the workers appropriately maybe they would do quality work.

    St Francis Hospice

    St Francis Hospice

    (16 reviews)

    St. Francis Hospice was suggested for my mom by the Palliative Care Department at Kaiser. After…read moremeeting with the case worker, we decided on their services for in home hospice care. The case worker, nurses and those who bathed my mom were excellent. They never rushed her, were always so kind and gentle and she enjoyed their visits and chats. Her nurse (Yun Jin) never made our concerns seem unimportant and always made sure checked our concerns on moms health and condition. They really were calming for me as I felt the nurse was just a call away and would be available if my mom suddenly took a turn for the worse. When I needed surgery, we placed my mom in a private care home and the hospice services followed her. She had a different team, because it was in a different area, but the same great level of care was provided. Because my mom was stable she "Graduated" from hospice and was released to her own doctors. Unfortunately, two months later she passed away. Some things that I had to get used to were: 1) The doctor never visited but was kept well informed via the nurse 2) All blood work, doctor's visits, treatments ended. Eye exams, hearing aid adjustments, ear exams were permitted but very little else as this was comfort care. Any problems were addressed by the nurse. My mom's doctor continued to follow my mom's progress via twice monthly calls with us. It was difficult for our minds to go from a mentality of healing my mom to one of offering her comfort but we did eventually get used to it. After my mom "graduated" from Hospice I realized just how much they had helped my mom and I and what peace and calm they brought to our minds. Impending death of a loved one is difficult and dealing with that day to day realization can be frightening. They helped alleviate that making us feel like we weren't alone on this journey with my mom but we had a great support team standing behind us. Thank you St. Francis Hospice for being such a great team with our family to care for my mom. I would recommend them to anyone needing this kind of care. They are excellent!

    Who ever wants to write about a horrible subject such as death. Well the staff at St. Francis is…read morethe best. Carol at the office to Julia the social worker and Peggy the nurse they all were so top notch. They are caring. They return your calls. The are companionate and attentive. If don't use them you aren't helping your loved one. I will never want anyone else to to go through what we did. St Francis helped make it easier to deal with it.

    Hale O Meleana - Entrance to St. Francis Hospital

    Hale O Meleana

    (4 reviews)

    Kalihi

    Recently someone I know had an altercation with a tar parking lot and after stumbling and falling,…read moreshattered their femur. After hours, actually days in the ER and receiving surgery as the doctor put it " to put a metal plate and other hardware in", person was released to rehab. Thankful for the Villas, a rehabilitation center and part of the St.Francis system. Still unable to live independently, patient chose to move over to the adult assisted living center on the same property. From the Villas it was an easy transition to Hale O Meleana by wheelchair through the courtyards. Thankful for the good care person is receiving at Hale O Meleana. Rooms are spacious and individual units with limited kitchen: full size refrigerator, microwave, hotpot... what else does one need? Not much when the delicious meals are provided in the dining room. Coffee and cookies available on self serve basis in the meeting room. Lots of activities for residents. Crafts, games, social events. There is a lovely garden as well as courtyard for those wanting fresh air. Hale O Meleana is a great option for those not ready to transition to long term adult housing which requires down payment (think Craigside, Arcadia, Kahala Nui) but needs temporary assistance. Charges are month to month.

    This is an absolutely clean and wonderful facility. You are greeted by a friendly staff upon…read moreentering the facility. We are visitors to this property as certified pet therapy team and visit on Tuesdays. We visit the second floor to the assisted living and then on to the third floor to memory care. And then staff and patients are amazing! They enjoy our visits and our doggies put a smile on the patients face. I had a chance to visit a friend, and the room is huge and clean. I would highly recommend this facility to anyone because the staff is great and the place is clean.

    Senior Helpers - homehealthcare - Updated June 2026

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