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    5.0 (1 review)
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    Kimberly Hall North - Front entrance

    Kimberly Hall North

    (10 reviews)

    My mother went to Kimberly Hall for short-term care. Her insurance denied her coverage within days,…read moreeven though she was very sick and frail. The facility offered her long-term care, at a much higher price point. We were so caught off guard that we did not ask to look at the paperwork. Turns out: the facility lied about my mother's condition. Initially it made sense that the insurance was to blame. They're always terrible. But after my mother passed away, I opened a series of envelopes and discovered her doctors at Kimberly Hall reported to Aetna -- and an arbitrator, Accentra -- that she could walk "greater than 100 feet" and that she did not have "any signs or symptoms" that needed to be watched/treated. In reality, she couldn't get out of bed without falling, could suddenly only see out of one eye, and was so dizzy she couldn't sit up without vomiting. Why, then, did the Kimberly Hall lie? Because they make more money off long-term residents. They also know families will be desperate for help. In our case, the "Business Office Manager," who pretended to fight the insurance denials, was ever eager to discuss my mother's savings account and the blue book value of her car... In the end, my mother did not transition to long-term care. She called an ambulance and a real doctor found a tumor behind her eye. She died two weeks later.

    Went to see an old friend who is a ward of the State…read more This place will really humble you Went through security and then to visit him He was unkempt with stringy hair, dirty clothes, rotten teeth, and missing a few teeth. This is not how I remembered him. Yes he is suffering from dementia, but I saw no dignity in this place whatsoever. There was no television in the room, and the radio that friends provided for him had the battery stolen out of it, and the cord to plug into the wall was missing. I would assume that was stolen also. He was located on the first floor, twin bed with a dresser and a bathroom inside the room, which was about 9 x 9 in diameter The hallway smelled like pee and poop Residence were roaming the halls aimlessly, and staff was on site, but you can tell that they were shortstaffed This is not the place to go and die. This is not the place to lend anybody close to you go and die, this is not the place to go in rehab. I do give credit to the staff working, as the conditions are poor, and they must be strong inside to be able to do this job I hope to God I never go on State and end up like this

    Senior Helpers - homehealthcare - Updated September 2026

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