This is not Sincere Care! Taylor is a consummate professional. He puts care into every individual…read moreclient and caregiver. He takes the time to speak with his employees and clients on a regular basis. Sincere Residential is unaffiliated with Sincere Care.

Sincere care now called Cambridge home Health care. This company is a joke. The owner Daniesha…read moreThomas acts like she cares about you but is only out for your money. I was a parent caregiver when she fired me because I wasn't able to return her call within 10 minutes due to having an appointment for the person receiving her services. Apparently she comes before the client. I communicated with her and let her know I was unable to talk at that time. Daniesha then proceeded to block my number and deactivate my login to clock in for work all without notifying me. The days before this she acted so concerned about my mom receiving adequate support to just giving her none. SHE IS A FRAUD. Be careful. She asked me to do fraudulent things against the laws in order to keep money in her pocket and as soon as I told her that I had to switch companies because I didn't want to go against the law I was fired. I am reporting these events immediately. I would highly recommend avoiding this company at all costs.

My mom was well taken care of and the staff was very helpful and made her stay more comfortable.read more

This is a wonderful facility that takes care of long term health needs and also helps in the…read morerehabilitation and physical therapy for this in need, after an accident, extenuating surgery, or other reason for rehab. The staff, for the most part, seem to love not only working here but they also live what they do. This shows in how they care for their guests and the facility. The people I have visited have told of the good care and help they have received while being here. Thank you for taking care of our people.

Been in this place for a few months due to complications from heart attack and doing dialysis…read moreThe facility is WONDERFULL! the staff is outstanding! Group outings to restaurants, casino and various stores and transportation is excellent to and from dialysis. Cannot praise them enough for saving my life and treating me as a human being Bless you all

If you want your loved one to be treated with respect, dignity, and appropriate care this is NOT…read morethe place. Fact, I visit my loved one at least every 3-4 days. Each time I am emptying and cleaning the bedside commode filled with urine and feces, table tops, bed anything my loved one is touching in the room. My love one bed covers and clothes smell of urine, why because she does not have the disposable underpants available in the room. They accuse her of not asking however, I have asked on a Thursday and have gone back on Sunday and still none where available in the room. I asked again and waited for them; this time I was given the correct size. My loved one stores her soiled clothes hidden in drawers and stuffed behind her bed. She attempts to wash her clothes in the sink because it's embarrassing for her when she soils her clothes or bedding because she has no supplies, I have had to ask for toilet paper. This place ignores patients calls for help for long periods of time. My loved room partner called for help several times; the help light was flashing above the door. An outside health worker (that was visiting my loved one) went seeking help down the hall at the nurse's station, however no one was around, in the meantime the patient began to get up (wheelchair dependent). After a while I went to seek help, no one was in the hall. After some time, I saw a staff member walk passed the room I went out to tell her, and she said I'll be in in a minute. I had told her the patient had got out of the bed. She enters the room telling the patient she should not be out of bed on her own. This was very concerning to me because the patient had time to pull herself up out of bed and was holding on to her dining tray. 15-20 may not sound like much time but she could have fallen and hurt herself seriously. Not addressing or forgetting to assist patients' needs is unacceptable. I have had to ask for OTC pain medicine (topical) for my loved one and have applied it myself because my loved one was forgotten or staff had not had the time to address the request, my longest wait was an hour and a half, too long. This is just a few of the reason why patients' well-beings are being compromised. You have to be an on-site advocate for your loved one to get any help. I feel sorry for patients who have no one to advocate for them while they are in this place. THINK TWICE BEFORE PUTTING YOUR LOVED ONE IN THIS INSTITUTION. Treating every person with respect, compassion, and empathy, recognizing their inherent worth, autonomy, and individuality, regardless of health status, age, or dependency level is NOT happening with my loved one and other patients at the institution.

It was quick and efficient. The employees where very…read morefriendly. Note, they do charge a fee to use a card.

To be such an old service to the community, the Marion County Health Department provided excellent,…read moreefficient, service. And despite the volume of people served, staff was friendly, and accurate. I was thoroughly impressed by the quality of service provided here.

Five star rating to these folks. I had total knee replacement several weeks ago. I thought I had a…read morehealth care aid lined up. After I returned from the hospital that person went AWOL and after two days of being unable to reach her, I was starting to panic. My daughter, who had been there thru my surgery was flying out in less than 30 hours. A friend saw my daughter's post about being in dire need of assistance. This was on a Friday night of all things. Denise Moore came to the rescue with her team. Her caregiver was there early Sunday morning to go over all of my care prior to my daughter's departure. Over the next several days three very professional ladies came and took care of me. They fixed my food, tidied the house, did laundry, changed sheets and even drove me to my post-op appointment. The care, kindness and professionalism was truly wonderful. The fact that they were willing to step in at nearly the 11th hour, in my time of need...I will be forever grateful.

Awesome company with great employees! They take excellent care of their clients and listen to their…read moreneeds. They will go the extra mile to make sure you're happy!

Owner screams at clients on the phone when a caregiver did something wrong that we are responsible…read morefor, but they sure think you are. They threaten their employees. They dock the caregiver 1/2 hr for lunch, but turn around and bill the State of Indiana for that 1/2 hr There are so many companies that are so much better.

I just started with home services. My wound care clinic recommended this company call me to have…read morethem attend to my wounds during the week then I only have to my doctor once a week. My first visit was with Britney she was very nice, very sympathetic. She took all my initial info then listen to me regarding my leg wraps. She was very patient an understanding of how this needs to be done. She was excellent!!! I have another person coming next time based on how I was scheduled but I did have a conversation with my new person who will be coming out next. Our conversation went very well.

Experienced a number of troublesome issues with HSU. Ordering/obtaining needed medical supplies was…read moredifficult, cumbersome, unreliable. A nurse failed to show up or call on one day (replaced by a substitute after I called them). Home Health Aide quit the company; they were unable to replace her. They dropped my wife as a patient and said they'd referred us to another home health care company--we've not heard from the replacement. My opinion: This company is disorganized, inflexible, unreliable.

Heart to Serve Home Care truly lives up to its name! They cared for my dad like family.Every…read morecaregiver was kind, patient, and deeply compassionate.Their support gave us comfort and confidence every single day. We're so thankful for the love they showed our family.