The product in the store was really good, although the worker that was working at the moment did…read morenot understand the product, she sold my friend the wrong product when they asked which is better, she was not very welcoming and also was trying to keep the product from us like we were going to steal, when we were just trying to read the product. She was on shift around 5pm on a Thursday. Other than that if you get another worker it's a great store.

I love the vibe and quality of this shop products and staff. You have to stop by and give this…read moreplace a try

The people that work there. I'm 70 years old the first thing I was told when I walked in the store…read morewas I need to see your Id. I don't know maybe I don't look 21. But anyway the that waited on me was rude a acted like she was being bothered by me being in the store. I won't be going back to any cloud 9 stores. And I will Tell everyone I know

Just another Vape Shop. Went there late at night with a friend. They stay open till 12:00 at night…read more Not a huge store but served the purpose. Customer service was nothing to write home about, but we were taken care of.

My girlfriend & I went to Galaxy tonight, looking for a specific item & although we knew what we…read morewanted in general, we were definitely open to advice from Galaxy's sales specialist. **Disclaimer: I went there ARMED with an ARSENAL of questions regarding very specific things we were looking for in this item**. Max greeted us immediately & Raven was right there with us to answer e.v.e.r.y. question I had, make helpful (& cost efficient) suggestions & was truly interested & persistent (but w/o any pressure!), in helping us find EXACTLY what we came in for! Their sales team does a great job at knowing the "in's & outs" of all their products & made us feel comfortable from the start regarding ANY type of question we had. Couldn't have had a better experience anywhere else!!! We will be back! Thanks so much, Raven (& Max!!!) Sidenote: 5 stars for following & enforcing mask wearing, gloves & social distancing!!!

I entered the store and was greeted by the guy with the ponytail. His name is Malachi and I showed…read morehim the product. I bought two days prior that I did not open, but a part of it was open and damaged and scratched then a female walked up and said what are we have here? What's going on? Her name is Raven She immediately scripted all this product comes this way went from manufacture. So I explained while I would just like either my money back or store credit, they looked at me with a smile on their face and said oh I'm sorry all we can do is give you a coupon And of course I refused, why would I ever come back to a place that treats their customers like idiots. Malachi then pointed out see all these signs. No return policy. Well, let's just look at the receipt. Nope you cannot sell a product. It's unopened or used and not return. So I had them call the district manager, so Raven went to the back and acted like she made a phone call when she came back said sorry but no I. Ant return a unused broken tobacco tray, I asked her who she spoke to so I want to see if the name is correct. If you need anything and want customer service don't come to this location. The way I was treated by both Malachi and Raven is wrong. When a customer walks in and it's graded very nicely, then asked politely I need to return this and another coworker immediately bulrushes you to make you say the exact same thing you said and then open it clearly can tell it's damaged still has the plastic on it and told this is how it arise by the manufacture sorry we can't help you. The only thing I can do is call the district manager in the way she said it I said yes please. Normally I don't care if there is something you can't do but I was completely lied to because one looked at the other to make sure all we can't help this gentleman and I was being as nice as a friend and don't get me wrong I understand there's rules, but this was up to Raven, who went into the back to make a call to see if she could help me out, knowing she was not gonna make that call Malachi said during her back room call to the on call district manager, Malachi said prepare yourself they will say no. So I went back to the display of tobacco trays and saw one that I would like to exchange or use money from an exchange. So another employee took it down and handed me and I asked about exchanges return policy and heard a difference story of return policy, but it's up to Malachi. So as soon as Raven came out of the back room, she shook her head no so politely I said I understand. Turn to Malachi and said hey can we do an exchange for this one and I'll cover the rest with cash. He said no there's no way I can do that. This is an unused tray that has malfunction or damage to be the correct word. The night I purchased the tray there were other things going on in this store that others would be appalled. I'll hold that story for another time. I just want to not not be treated ignorant like that's the first time I've walked through those doors and the biggest thing is lied to on top of bullied up on. I'm very disappointed.

I love this shop! everyone is so friendly, set up so nicely, the displays make it easy to find…read morestuff and the sales people will help with everything (even directions to CVS ;) ) coming back soon! tc

The employees here are awesome and have excellent interpersonal communication skills. EVERYONE in…read morethe store front treats me with respect and kindness. Hoping positive reviews translates to higher wages.

Great service ! Would recommend to every one I know come hear for all of your needs vaperead more

I have been to MANY vape shops, and I was searching all over Kennesaw looking for a specific coil…read morethat would fit. I was unlucky until I got to K Town Vapor Lounge! The employee was really helpful and gave me tips on how to break it in the correct way which is great because I took a 4 year pause on vaping and don't remember a lot of the tips and tricks. Definitely would recommend this place.

While I have never been to the actual store, I have ordered from them twice online and I am…read moreimpressed! They have a large selection online and always have what I need when so many other places are out. They always get here really quickly (2 days to Florida) and they come really well packaged! Overall I am pleased and will definitely recommending them to friends :)

There's dozens of shops in this area to choose from, but these guys are by far the most friendly,…read moreas well as the lowest overall pricing. I would highly suggest anyone check this place out!

I can tell you some stories about my adventures with learning how to vape. I cut my teeth on Dave…read moreand Belinda's Vapor Shop. It's nestled in a little corner shopping center, where GoodWill and Ole Town are located on Cobb Parkway. I'm not an easy customer. I've accepted that long ago. And I cry when I get frustrated. Just keep that in mind. My neighbor told me about Dixie's Vapor Shop when she quit smoking. She had a long, thick pen looking thing in her hand. It had what looked like a small cylinder container on top with a rounded, clear tip. She told me it was called an e-cig. I've heard of those. I've even bought several of them from a few gas stations and other places. They never looked anything like hers. What she had looked cool. She pushed a button in the middle of the e-cig while inhaling from the tip. She blew a cloudy, misty substance out. It looked like smoke, but smelled amazing. So off I went to Dixie's, where I met the aforementioned Dave and Belinda, a husband and wife team with super amazing customer services skills. Come to think of it, all the employees there are completely awesome. So, one fine day, I gather up everything I bought and took it back to them. I came in crying, so frustrated because I couldn't figure out what I was doing wrong. And I knew it was me. (I'd already been in their store several times and it was something I was doing wrong, lol). They knew it too, but never pointed that out. Dave told me there was no crying in vaping, and told me what to do to make it work for me. "Everyone is different" Dave told me, "You just gotta find the way that works for you. And we'll help you find that way." And he did. I haven't smoked since September 9th. I'll never smoke again. I vape like crazy, and I feel better than ever. I'm also confident that every time I mess something up, Dixie's Vapor Shop will help me fix it. If you don't want to go down there, just call them. They will answer all your questions. If you decide to visit the shop, you'll be able to sample all the flavors they have. And they have several. My personal favorite are Very berry Xplosion and Blue Raspberry, mixed with a drop of Menthol. They have different nicotine levels in the liquid, too, so you can choose how much you get. I get 0 and 8 and mix them to get a lower level. You get to choose your own tank, battery and so much more. I love Dixie's Vapor Shop. Thank you, Dave, Belinda and Co.

They have a nice selection of juices. However juice would be all I would buy from them and that's…read moreuntil I find another juice I really like. The guys that work here all have that "vape bro" vibe. If you don't know what you want then they get huffy when they have to explain. Perfect shop for the vape naysh bros. Not a good place for the general consumer, especially if you're new to vaping. They also try and upsell you on batteries when their lower priced items do the job just fine. Bottom line- if you're new to vaping or you want a pleasant experience- shop elsewhere.

Purchased a hookah pen here. It stopped working 6 weeks later and the store manager refused to…read morereplace. He said there is a 14 day warranty. Funny thing is I went to the store on 92 next to goodwill first because I thought I purchased there. They looked over the device to see what problem could've been and then proceeded to just exchange until it was realized that I didn't purchase from them. Moral of the story is stick with where you've been going especially if that business is "personable" AND stands behind the items they sell!!!! #keepthst10%discount

So, the problem with my favorite hookah place in alllll of METRO ATL is that only ONE staff member…read moreis empowered to make your buying experience a good one. The other guy, Cameron is very, very nice, and a total gentleman, but bless his heart, he lets SO much money walk out the door! First time I go in ready to buy my monthly re-up and use the infamous Yelp coupon. Turns out, it's not good on shisha (notice in my previous review, it WAS good on shisha, and I was encouraging you all to rush right over!!), which it does NOT indicate. Anyway, instead of offering me something, i had like $90 worth of shisha on the counter, dude lets me walk out with one little box of $5 shisha. Two days later, I call for my guy, Anthony. I'm ready again for my monthly re-up. I want to know about specials on a particular brand. Again, this guy tells me he's not authorized and says I'll have to call back or come by when my guy is there at 5p. Lol! No. I'm on my lunch break. By that time, I'll be at my number 2 spot, where I'll spend maybe $5 in total more, but I can shop on MY time schedule. I LOVE XHale, but get it together. Empower the staff to be discretionary, and to SELL!! Disappointed. Still my spot, though.

Just another vape shop. Girl behind the counter was ok. They do have a selection of flavors and…read morevapes. But nothing special about this store. Stayed open till midnight.

As soon as I walked in the door I received the friendliest greeting from Peter! If not the manager…read morehe should be Or at least get paid like he is! He is knowledgeable, well mannered and customer service oriented. Such a nice change from any other store the atmosphere was friendly and inviting. Let's talk about their Christmas sales and discounts! They add to their list of discounts and giveaways every day up until Christmas! My new favorite vape shop!! Merry Christmas

LOVE this store. I have been in customer service and sales for over 35 years, including leadership…read morepositions. So, I am a stickler for good service. From the day I started coming into this store, not only have I never had a bad experience, I have always had an EXCELLENT experience. I look forward to my visits, because the employees at the Crossroads location go above and beyond. They are always friendly, always smiling, know the products and make excellent suggestions. They are not rushed. They take time to get to know their customers, what they are looking for and are wonderful conversationalists. The store is also always clean and organized with a great selection. Highly recommended. P.S. The picture on this Yelp page is not the Crossroads store I am writing about. Not sure what store that picture is of. Attached pics of the right store.