I got 4 new tires from them they ordered/receaved and installed them the same day! Everything…read moreworked out great

If I could give zero stars, I would. This was, without question, one of the worst car-buying…read moreexperiences imaginable. Before making an eight-hour trip each way, I specifically asked them to tell me about every imperfection because I did not want to be out there and be surprised by anything because it so far. I was told by Steven that the car was in "perfect condition." I was assured repeatedly that it was exactly as described. Based on those representations, I invested significant time and money, including travel expenses and a hotel stay, to come see the car. When I arrived, the reality was completely different. The vehicle was covered in dozens of small scratches and dents. On every single panel of the car. Even the roof! It looks like a tree fell on it probably where the large branches didn't hit it, but all the small ones did. Or it got run off the road into brush or the like. Calling it "perfect condition" was not just inaccurate--it was blatantly misleading. It was obvious that the car had substantial cosmetic damage that anyone could see immediately. Steven was unpleasant to work with. He was pushy, snobby, entitled and just plain rude sometimes. After getting T-boned by a car at 50mph into my drivers side door, my car was totaled. I was trying to figure out transportation to New York. He impatiently told me to "just drive it. It's not that far." 15 HOURS. He also told me I couldn't have an auto delivery service pick it up because "I had to sign for it in person." He also told me I could only come on days when he was there and gave me HIS schedule for me to work around?? He also went on about needing to schedule all appointments that "it was rude to just show up to a used car dealership." Ummmm I'd been car shopping at a dozen prior and they were thrilled when a customer pulled in - even without an appointment. He informed he "He didn't know where I went to, but he's a professional." And that's just the highlight reel of correspondence. After leaving without the car, to make matters worse, when I requested the return of my deposit, the dealership was unresponsive and difficult to deal with. Communication became sparse, and obtaining a refund was far more complicated than it should have been. This experience was frustrating, costly, and incredibly disappointing. I would strongly caution anyone considering doing business here. If you value honesty, transparency, and basic customer service, look elsewhere.

Great service staff. Service center is top notch. Coffee snacks and loaner vehicles available. An…read moreasset to Subaru. This is how a service center should be run. Kudos to owner and management. Sales people very nice but a limited amount of cars to look at as sales office and building very small.

Alex was a huge help for me since it was my first time buying a van. He walked me through the…read moreprocess and I was even able to drive off the lot same day.

Alex the owner was a no nonsense seller, he told me everything about the vehicle as he knew it and…read moreeverything checked out. Told me exactly what he wanted for the it, which was more than a fair price, no negotiation needed and no he wouldn't take less. He had been personally driving the vehicle I purchased and told me it needed a few things fixed of which he had his mechanic fix before I purchased it. I typically don't like to purchase used vehicles cause of all the bad sellers, but Alex at Affordable Cars is the exception and I would gladly purchase again

I was with a friend while they were in the shopping around for a vehicle, the process was easy the…read moreguy Steve was friendly and spoke clearly about everything so she would understand what she's signing which made this experience better, so yes the car had a few issues soon after we drove off and I know that sounds bad which normally it would be however not one time did Steve turn my friend away or blame her for anything Just simply said bring it in they did what they had to do acknowledging the fact that she couldn't pay for the work right away and simply added it to her next payments as well as just showing concern and reassuring her that things are going to be okay and she's panicking inside get her mind off the car and just gave her attention fully as the car was being repaired talking about nonsense showing that she can relax and he has her back as I said I know leaving with a car that has an issue sounds bad but keep in mind this is a pre-owned car dealership that means used the owner handled the situation surprisingly better than most businesses, he could have had his hand out wanting some money before he even looked at the problem, I'm glad Steve was more then happy to help her and she was definitely making those eyes at him lol he treated us like we were just people she was able to leave us some money in her pocket still a car to drive in and possibly a friend or something, she definitely finds a reason to talk about him where to him most days he just gets that people go though shit and helped out a girl who needed help in more ways than one so yeah i approve this business

These people sell cars with all kinds of problems and when you take it back, they treat you like…read morethey've never seen you. I bought my vehicle there and the check engine light was on in a week, a tire was going flat, the brakes were failing, the steering was tricky, only one window worked, a tail lamp assembly was bad, the exhaust was on the brink of falling off and all kinds of other problems. I'm too disgusted to list all the problems. When I took it back, they wrote up an estimate that was double what I paid for the car and didn't even re-inflate the tire that they claimed was "all new." I'm lucky I'm a mechanic but most people are not. I should have checked it over better but I trusted them because they're a "dealership" and I'm totally screwed now. After this winter, I'm going to get this car in safe condition and sell it off because they won't do a thing for me. If you buy a vehicle from them, it'll be great... Until you sign your name and drive it for a week. They didn't even install my registration sticker that was sitting on the front seat. That's right, the temporary registration is still on it and I'm counting the days until I can afford to get rid of it. I've even read other reviews of people getting into accidents with vehicles purchased at this "dealership" just weeks after purchase due to a catastrophic failure, like a control arm. If I could put no stars or negative stars, that would still be too good. How many people is this business gonna screw over, injure, or even kill before they're shut down? I've already almost been in a handful of fender benders because they didn't tell me it needs all new brakes until two weeks AFTER I bought this lemon. Of course they were more than happy to sell it because the mileage exempts it from "Lemon Law." DO NOT buy from them. Spread the word and hopfully they'll be gone. Go there and ask for Steve. Ask him how he lives with himself.

Reached out via email to purchase a car . It said to contact them for the E price . So I reached…read moreout and said I was interested in the e-price whatever e-price means . So I'm sure I got an automated response from Patrick Downs that said they had received my email and it would be in contact with me shortly. Next contact was them asking my preferred method of contact which I responded email please. I waited one business day and a half for a response and had received none to responded to them I guess I can't get the price ? To still get no response . One day later went to ruges Dodge to complain in person . Online it says they open at 8:30 on the door it says they open at 9:00 I went in at 9:00 and the nice lady working the sales desk told me the manager comes in usually around 10:00 . She said the person I was emailing was their internet salesperson which doesn't matter to me I was just trying to buy a car . Maybe my review is in the wrong place but the car was on their lot that I was looking to buy. This is not my first interaction with this dealership I had left my information 4 or 5 years ago to purchase a vehicle and I had received no response and bought my car somewhere else . They responded a year later asking me if I was still in the market for a vehicle . Probably a new salesman just reaching old contacts . Anyhow that was my experience .

Forgot to mention in my last review, these garbage pails shorted me half a quart on my oil change…read more They charge top dollar and take shortcuts.

Once again, Stage One came through. It was only a simple inspection this time but it done quickly…read moreand I was on my way. Thank you.

These guys are great Excellent work…read moreExcellent prices I'm always looking for the Best mechanic and the Best prices, This is the place