The care is fantastic and the Doctors are great. However, their answering service is the worst I…read morehave ever encountered. You get recording after recording and then they ask if this is your call back number and it is not it is the last number of the recording process. My wife is in the hospital and we spent five hours trying to let them know she could not make an appointment today. Disgusting!!!

Best caregivers ever. Wouldn't go to any other provider. Listen and respond to all concerns and…read moreexplain all treatment

Dr Scott was amazing! He gave me a steroid injection and it was (hard to believe) painless! No more…read moreinserts in my shoes and I'm free to wear sandals again. Thank you Dr Scott!

Dr Scott, is amazing. If you are having issues with your feet or trouble walking please don't…read morehesitate to make an appointment. I have had surgery to fix my broken leg and two plantar fasciitis Relief surgeries in both of my feet and I am as good as new. I don't know why Take the time out to take care of their feet, especially since we're on the most of our lives. I can't recommend Dr. Scott enough!

I was sent here for hand therapy after suffering a fracture to my right little finger. My first…read moreappointment was for evaluation and to come up with a treatment plan. Heat, massage and exercised was the plan for once a week at Sentara Hand Therapy and to do exercises at home the rest of the week. The facility is large with work areas throughout. Bright, airy and spacious.everyone is very nice and knowledgeable. I highly recommend this practice..

I'd like to start by saying that while I haven't visited the physical building, I was referred here…read moreby my doctor to work with a dietitian to help me lose weight and improve my health. This isn't something I ever would have considered earlier in my life--not for any particular reason, I just wouldn't have done it. However, for the past four months, I have been working with Dennis Bueso, MA, RD (Clinical/Sports Dietitian), and the experience has been nothing like I expected. Being very overweight, I anticipated someone taking charge of the conversation and lecturing me on what I 'better' start doing. I think TV gave me a twisted idea of how these things go. Thankfully, it hasn't been like that at all. Our conversations are excellent and open. Mr. Bueso is incredibly 'chill' and immediately sets you at ease; it feels like a normal, back-and-forth conversation between two people. He is great at following up and is just a genuinely easy person to talk to. Since starting, I've seen amazing results. For those who know what A1C is, mine had been double what it should be for over five years. In just four months, I've brought it down to exactly where it's supposed to be. I give myself credit for controlling my diet, but Dennis has been instrumental in helping me understand what to watch and work on. In addition to the blood work, I've lost over 30 pounds in that same timeframe. I definitely want to give props and thanks to Mr. Bueso. If your doctor has recommended a dietitian, just do it. I worried about how it would go, but those worries were unnecessary. It has been a great experience. We only get one shot at life; I may have started this battle late, but I'm determined to battle to the end. Thank you if you read all my ramblings. :) Thank you again Dennis. Tim

very caring and attentive providers and staff. Never a long wait and provider spends time with you…read moreand caring about your health and needs, Donna

I've been a patient of this practice for knee issues in the past. However, my provider retired…read more This review is specifically for Dr. Edward Lambert. Dr. Lambert as a knee specialist was recommended. He has an amazing bedside manner and was very easy to talk to. He provided a great exam and explanation of my xray and steps moving forward with PT. Will definitely recommend Dr. Lambert to my large network of friends.

Jordan -Young Physical Therapy is located on the second floor in Gallery 1 of the two Gallery…read morecomplex of Jordan - Young Institute. The reception area is bright, clean and spacious. Once you check in, you are directed to the waiting area with chairs, TV, coat rack and cubbies for personal items. The Therapy area is large and equipped with everything you would expect to see in a state of the art facility. The Therapists are all awesome and you can tell they really care and want you to get better.

For years, I've been struggling with finding a doctor that I am confident could help me with my…read morespine. I've had multiple procedures, and still live in constant pain. I was referred to Jordan-Young Institute by a friend who was convinced they changed her life. From the first phone call to make an appointment, to my second follow up appointment with Dr. Babbington, I am satisfied. My first appointment was scheduled as soon as possible, after sharing my backstory and what I was looking for. When I arrived for my appointment, the receptionists were very friendly, and told me to check in on the tablet. A super convenient, easy way to check in, pay your copay and get your insurance on file. Once I met with Dr. Babbington, I knew I was in good hands. His expertise and passion for what he does made me feel confident that there is a light at the end of the tunnel. He went over my prior imagining, talked possibilities, scheduled an injection and a follow up, and made a game plan. On my follow up appointment, Dr. Babbington and I had to talk about the surgical options that I have to think about. Knowing one of them is tough to get covered by insurance, he said he will do whatever he can do to try and can get it covered, so that I can have the best possible procedure and a better future ahead. I'm looking forward to seeing how the procedure goes.

Wonderful care- my husband had 3 spine surgeries by Dr. FOX & Did very well. We have seen most of…read morethe providers here for a variety of problems, as we age. Now on a path to Wellness, thanks to SMOC!

Dr Wardell is the best. Very attentive to what I have to say and helpful in planning interventions…read morefor my ortho issues.

I have been going to TTN for probably 3 months or so now which included pre surgery and post…read moresurgery. From the time Angie welcomes you as you enter until you leave, the entire office environment is a very positive, uplifting experience. I have worked primarily with Andrea and Paul although it is clear that everyone in the clinic is standing by ready and willing. You can tell that everyone is happy at their craft. Both Andrea and Paul are very thorough, professional and it's obvious that each are totally dedicated to their craft. I'm not sure how this works, but somehow they actually make physical therapy fun! No kidding! My orthopaedic surgeon had me assigned to another Physical Therapist after my surgery. I went and talked with that firm and told them I preferred to stay with TTN. The lady smiled and said that she's very familiar with TTN and said that I am they are as good as any firm in town. With my docs permission, I stayed with TTN and I'm glad I did. I assure you, if you are looking for a great Physical Therapist practice - congratulations, you have found just that! They have my strongest possible population.

The Therapy Network at Kingsborough is an outstanding P/T facility. The entire staff is…read moreprofessional and goes out of their way to make sure a patient is proceeding with therapy appropriately and making advances with their condition. The staff makes the arduous process of attending P/T that much tolerable with their light-hearted humor and great attitudes. I wouldn't go anywhere else. An A++++ class act.

Two surgeries down three to go. Dr. Jeremy Walters did a great job on my right foot reconstruction…read morein November 2023. Dr. Anthony B did great job on my knee replacement January 2024.

A treatment plan before a diagnosis is a red flag! Leaving a…read morepatient in the exam room and never returning is unprofessional. Negative comments about the pain a person is experiencing is unacceptable. Being told you failed the treatment plan (in an email when requesting an MRI) is the wrong choice of words. The treatment failed period! Scheduling a 3 week follow up 6 weeks out is poor scheduling. A PA with a huge ego is reckless. First Do No Harm! Staff at reception are nice.

I had a workmen comp apt on March 25, 2025. I saw Dr Aldridge, he asked me 3 questions and told me…read morehe couldn't make a diagnosis until I get an MRI for my back. I said okay. Fast forward to Sept 9, 2025 my benefits have been canceled because of a IME report he sent on April 15, 2025, which he hasn't seen me since or reviewed my MRI that I had done in June. I explained this to the workmen comp agency, they don't want to hear anything that I have to say. I had to obtain a lawyer to get my benefits restored in as of right now, I have no income.

Picked this place due to high rating…read more Gave me last appointment of day for young daughter and you expect to be late going in. Staff should be used to running late too; it's a doctors office. They were not. Got into an exam room 45min after scheduled appointment time. First nurse wanted my pharmacy. I started looking up address and she quickly said just give me the road. Like I was impeding on her time after I was waiting an hour (45min plus being there 15min before appt.). What do you think would happen if I just said Route 17. You know my scripts aren't going to the one Walgreens I want. She's picking one of the other 3 on the road. Shortly thereafter got in for X-rays. That X-ray tech was pleasant and only bright spot of the visit. Finally saw Dr. Aldrich 1:15 after my scheduled appointment. He tried his best not to rush but I can tell he was over seeing patients that day. Was short. Hard to understand. He said to get MRI and if nothing is found otherwise we'll do therapy. Hate sports medicine doctors falling back to therapy if they can't figure out the problem in the first visit. Anyway, he never even asked if I had questions and was out the door while finishing his last sentence. Yes I did have questions. Got none answered. Told to wait in room. Was expecting him to come back so not a huge deal. Instead an older nurse with short gray curly hair came back instead. Barged in saying I need to tell her where to send MRI script. I am new to area and not used to the Drs office sending the script to a place as opposed to the patient getting a script in hand. She just glared and gave me eyes as I scrambled to see if I could find a place associated with my PCP, took my insurance, was close to my home, and not a hospital where sick people are - perhaps an imaging center. She was impatient and didn't explain anything. To the point my young child said something to me after. I just gave a nearby hospital that she said was good and hoped for the best. It's Hampton Roads. It's not like the population doesn't turnover frequently. Then as we left the exam room, she turns to her co-workers and said angrily the guy took 10minutes to figure out where to go for a MRI. B, it was 5 and I didn't even get to pick. It's 5:30 at this point. Been there almost 2 hours. Saw staff for a total of 10 minutes tops and she's complaining I'm taking to long. All because she wanted to go home. Walked to checkout, lights off, staff lined up at door waiting for me to leave. Got no questions answered, no needed doctors note, no documentation of any kind that I was even there. Just got to sit there for 2 hours and be insulted. Cherry on top. After more than a week and not hearing anything we finally reached out to the hospital bc this office doesn't return calls. Find out the hospital doesn't do MRIs for children that young. So this doctor treats children but doesn't know that Sentera won't do MRIs for children of a certain age??? Decided to start over. Spent a month and several calls to get this doctors staff to provide the X-rays before I could go elsewhere so I don't get hit again by insurance. At the end of the day, I'm out copay, 2 hours time plus time on calls with office & hospital, a second trip to Williamsburg (gas and 45 more minutes) to finally get X-ray images and worst of all my child's treatment delayed 2 months. Plus the new doctor could see the issue in the X-ray that this first office did not. (Though used MRI to confirm) What an embarrassment.

In terms of medical care, I can safely say I feel okay being here. Erika, my LPN, is very sweet and…read moreattentive. Karly, my Xray tech, is also very nice and helpful. Thus far, everyone at this medical facility has been so supportive and truly this place is the definition of southern hospitality. Jan, from the gift shop, is also sweet and kind. I appreciated our conversation. I'm not looking forward to coming back, but I'm glad it was a good experience.