I went to the Sentara Therapy Center, which is located in the same building as the YMCA, for a…read morephysical therapy session. The staff were incredibly helpful. They offered several types of exercises to stretch and strengthen muscles. I tried each of the exercises under their guidance, and together we talked about which ones I thought I could do at home myself. They printed those exercises for me to take home and do on my own. I have not needed a second session, but I would definitely choose to go back to them in ever in need of therapy. Parking is plentiful, and the location is easily accessible from Williamsburg or off of Rt. 64.

Anyone needing physical therapy for whatever reason couldn't find a more caring or effective…read more group. From the charming Kelly in the front office who greats you warmly and handles all the insurance details to Kristen with the magic touch and gentle way it's such a pleasant experience for an often agonizing appointment. Scott is also a PT with a focus on gait as well as the Director of the Boxing program for Parkinson's patients. He has a great rapport with patients of all degrees of affliction and brings a humorous atmosphere which lightens the mood. I travel one and a half hours (one way) to see them with many other options available in Williamsburg- A few of which I have tried previously. They are worth traveling to!

Scott and Kristen are amazing! Their techniques are completely different and compliment each other…read morevery well! I leave therapy feeling great and am making great progress. Very down to earth and flexible with my crazy schedule.

Cindy's knowledge and ability is off the charts!...she has successfully done my left hip..my…read morefeet..both shoulders...lower back...perfectly! My only regret is that it took my PCP forever to let me see her! I could not be more pleased!

I first saw Sasha when I was in high school as an elite athlete and he helped me immensely with…read moreintense pain in my lateral quad with dry needling and E-Stem. Now as an adult with chronic issues for over 12 years, I came back recently and he literally eradicated my pain. If you're considering physical therapy there is no one better out there He's an absolute must!

I just wanted to let you two know how much I appreciate you and your entire staff. Everytime I come…read moreto your office, everyone that is on your staff goes out of their way to make sure that every patient's needs are being taken care of. They go out of their way to do whatever is needed to make your day better. They are proficient in their care, and do so with expediency and empathy. Bob, you and Anne, should be very proud of the practice that you have built and know that you have some very special people working for you! I can not thank you and your staff enough. I know that I am in great hands when I come to your office!!

very professional, cares about the people and the conditions of their health. They offer so many…read moreservices in the interest of their patients. I would refer them to every one I know, who is living with back pain.

The staff at this location is wonderful. From Gemma who makes sure you have an appointment to Todd,…read moreChristina, Olivia and Sarah you are in good hands. When you arrive in the office you are promptly attended to and you never feel rushed. Each of the staff treats all of the clients with care and professionalism. This group makes going to physical therapy as pleasant as it can be.

I had a workmen comp apt on March 25, 2025. I saw Dr Aldridge, he asked me 3 questions and told me…read morehe couldn't make a diagnosis until I get an MRI for my back. I said okay. Fast forward to Sept 9, 2025 my benefits have been canceled because of a IME report he sent on April 15, 2025, which he hasn't seen me since or reviewed my MRI that I had done in June. I explained this to the workmen comp agency, they don't want to hear anything that I have to say. I had to obtain a lawyer to get my benefits restored in as of right now, I have no income.

Picked this place due to high rating…read more Gave me last appointment of day for young daughter and you expect to be late going in. Staff should be used to running late too; it's a doctors office. They were not. Got into an exam room 45min after scheduled appointment time. First nurse wanted my pharmacy. I started looking up address and she quickly said just give me the road. Like I was impeding on her time after I was waiting an hour (45min plus being there 15min before appt.). What do you think would happen if I just said Route 17. You know my scripts aren't going to the one Walgreens I want. She's picking one of the other 3 on the road. Shortly thereafter got in for X-rays. That X-ray tech was pleasant and only bright spot of the visit. Finally saw Dr. Aldrich 1:15 after my scheduled appointment. He tried his best not to rush but I can tell he was over seeing patients that day. Was short. Hard to understand. He said to get MRI and if nothing is found otherwise we'll do therapy. Hate sports medicine doctors falling back to therapy if they can't figure out the problem in the first visit. Anyway, he never even asked if I had questions and was out the door while finishing his last sentence. Yes I did have questions. Got none answered. Told to wait in room. Was expecting him to come back so not a huge deal. Instead an older nurse with short gray curly hair came back instead. Barged in saying I need to tell her where to send MRI script. I am new to area and not used to the Drs office sending the script to a place as opposed to the patient getting a script in hand. She just glared and gave me eyes as I scrambled to see if I could find a place associated with my PCP, took my insurance, was close to my home, and not a hospital where sick people are - perhaps an imaging center. She was impatient and didn't explain anything. To the point my young child said something to me after. I just gave a nearby hospital that she said was good and hoped for the best. It's Hampton Roads. It's not like the population doesn't turnover frequently. Then as we left the exam room, she turns to her co-workers and said angrily the guy took 10minutes to figure out where to go for a MRI. B, it was 5 and I didn't even get to pick. It's 5:30 at this point. Been there almost 2 hours. Saw staff for a total of 10 minutes tops and she's complaining I'm taking to long. All because she wanted to go home. Walked to checkout, lights off, staff lined up at door waiting for me to leave. Got no questions answered, no needed doctors note, no documentation of any kind that I was even there. Just got to sit there for 2 hours and be insulted. Cherry on top. After more than a week and not hearing anything we finally reached out to the hospital bc this office doesn't return calls. Find out the hospital doesn't do MRIs for children that young. So this doctor treats children but doesn't know that Sentera won't do MRIs for children of a certain age??? Decided to start over. Spent a month and several calls to get this doctors staff to provide the X-rays before I could go elsewhere so I don't get hit again by insurance. At the end of the day, I'm out copay, 2 hours time plus time on calls with office & hospital, a second trip to Williamsburg (gas and 45 more minutes) to finally get X-ray images and worst of all my child's treatment delayed 2 months. Plus the new doctor could see the issue in the X-ray that this first office did not. (Though used MRI to confirm) What an embarrassment.

All of the above care quality and experience, walked away finally several hundred dollars poorer…read morefrom my nearly 6 months experience with a feeling that i was just being milked for $100 copays and insurance. Never helped with my hearing loss, ear canal issue or even discussed a plan to address of help even after I blacked out from vertigo and had trip to emergency room. After seeing them since October and having repeated a hearing test cause they wanted "their own" performed they never actually did anything to help me, 15 min to 25 minute office visists with less that 5 minutes with the Dr., doing the same thing over and over again like it was a first vist or something. Last appointment I cancelled because it felt like more of the same. Never getting any where just repeat, repeat, repeat....copay copay copay. Probably a better experience if you are 65+ because then they can milk the Government.

I have had the worst experience ever. Costco, here I come!! Many things were horrible. Initially,…read moremy wife had to cancel her hearing appointment and I wanted to take her slot. The woman in the office was extremely rude and then told me it was already taken, so I scheduled another day. They then called me back to take the previous slot (hmmm, they had an opening?). Dr. Burton was wonderful. I got my hearing aids and have had so much trouble with them. One aid wouldn't charge. They ordered me a new charger. 2 weeks go by. I call them. They had it, and they claimed they called and left a voice message. Nope. Didn't happen. Same problem. They wouldn't charge. I then left my aids with them for repair. Again, weeks go by. I call them. They sent them to Gloucester. They claimed same thing again. Nope. No message. And of course the Gloucester office is rarely open. I even asked them to call my wife JUST in case my phone suddenly had a problem. Nope. They didn't do that either. In total, FOUR times, they supposedly left a VM. Seriously??? Go to Costco!!!!!!! My wife was getting allergy shots (3 shots) at the Gloucester office for 2 1/2 years. Ann was the only one who did a great job. Every 2 months, someone new was giving the shots. She came home with knots, bruises, and a painful arm almost every time. Ann tried her best to be available for my wife, but couldn't always do it. The wait was horrible many times too. Sometimes, well over an hour!! She had to stop getting her weekly shots. It was too much for her. I don't think they take the Gloucester office seriously. They need to service this area better.

My family and I have used Williamsburg Urgent Care a number of times and have always had excellent…read morecare. Staff is friendly and helpful. Best to try and call for an appt as waiting time for walk-ins can sometimes be long. But that's true everywhere. Our "go to" urgent care provider.

This urgent care was phenomenal! I made an appointment and they were on time. The receptionist and…read moredoctor were so nice! The doctor was very informative and provided me clear instructions for my next steps for recovery. I highly recommend this place!