Nice staff who are engaged with the customers. Always packed but you don't feel like you're being…read moreneglected by the associates.

Jen was freaking AMAZING today! She literally went out of her way to help me find what I needed…read more-and then helped me also place an online order -making sure I was taken care of every step of the way. She more than exceeded expectations and helped in ways that were above and beyond. This was the most positive B&BW experience I've ever had!

The hubs took me for Mother's Day and it did not disappoint!…read more Concept: You are able to create up to 5 different fragrances from scratch (we did 2 each). You have plenty of time and material to mix scents and try so many different options. After your scents are created, you can have them made into ANY of their products from hand soap and shower gel to bath bubbles and perfume. They have so many different products from $18-70 and you pay for the product you want. They will make your products on the spot and you take them home. Experience: we made a reservation and had our 5 month one with us in a car seat/stroller. The inside is warm and inviting yet bright and airy. Our baby was able to stay in her carseat on the chair with us the whole time however it's not really a "baby" space so know your baby prior to taking them. They do allow walk ins (I recommend making a reservation) and another couple joined us as walk ins. Cassidy was our experience guide and she was fantastic! She explained all of the steps and was there for any questions however allowed us to do our own thing. It was so fun to mix up different scents and see what stood out and what you thought you would like but didn't. We ordered 3 products and after Cassidy made each one, she had us smell to ensure it was exactly what we wanted. Tips: -Make sure you have your phone for the experience. You will log your scents and create your product mixes through the QR code. -The length of the experience is based on you. We decided to do 2 scents each and then decided on products. Our appt was at 11:15a and we left at 12:05p however, the couple that walked in and joined us, made 1 scent with 1 product and was gone prior to us. -All of their products are refillable with a 20% off discount. You can refill them with the scent you had or make a completely new one! Just bring in your used container and go from there. We absolutely loved our experience and will be back! They just opened a location downtown Detroit and we have already told several of our family members to make reservations!

I would definitely recommend this place, the experience is great and so is the costumer service…read morethey are respectful and kind and the products are great highly recommended

Fox Naturals never has a miss! This is my go-to spot for anything smells. I wear their perfume,…read moreCosmic Love, daily and it's very much become my "signature" scent. I get compliments on it consistently and I love love love that I can still smell it at the end of the day with only one spray. The store itself is so beautiful and I love seeing the ways that they have been able to grow over time. This is a spot I love taking out of town friends to or buying gifts from. The staff are always helpful and make themselves available without hovering while you take your time checking everything out. There are so many things to check out and it's so helpful that there are samples out for just about everything so you can feel confident in your purchase. Could not recommend them any more highly! Also LOVE that it's a LGBTQ+ owned and local business!

My friends and I stopped in after a brunch and decided to do some Sunday funday shopping and I…read morehaven't been in in such a long time, I forgot how adorable this place is! It is a little potent with scents when you walk in but that's because they are known for their products. There were just so many amazing scented perfumes and lotions and we found out that you can make your own scents. I definitely want to come back for an experience here sometime and customize my own perfume.

Luxury Products that caters to American with Integrity and Quality…read more Product always restocked and expert Beauty Advisor.

Here Today! This…read moreSephora location, be out of stock on some of the things I usually buy in Houston. I'm sure it's because it's in a small old fashioned city! Look, I promise I visit a lot of States due to work and Iiiiiiiii don't care what these other states say HOUSTON got it goin on! Were fashionable PERIOD! Mount Pleasant, MI doesn't even have Beauty Supply Store WTH! I had to return for my favorite mascara because they was out two weeks ago! Chile this city can kick rocks! BYE! Here Today. There Tomorrow.

I was surprisingly disappointed with the service provided. I have never had a problem with anything…read moreat Sephora up until now. The lady who was helping me recommended me products and had told me there was no ingredients that I was allergic to after I list it off everything I couldn't have in my products. I believe her name was Morgan, but anyways, after a few days of using the products, my face started to burn, and I got several rashes and discovered there were multiple ingredients I had said I was allergic to in the products. Very disappointed. I am disappointed because whenever I come in the sales associates are usually way more educated than this time

I have never had a bad experience here until yesterday. The woman at the register continuously made…read moreback handed comments and was honestly just rude. I understand that people can have bad days but there was no reason why I was treated the way I was. I have never been so disrespected then I was yesterday, please do better.

Fantastic Location & Great Service! I was able to get my…read morefirst choice time slot for my massage. The front office staff was very helpful and friendly. My massage therapist, Scott, was amazing! He had a great working knowledge of his craft and was very skillful in his massage. I felt comfortable throughout the whole massage, perfect pressure, draping, etc. Next time Im in town, this will be my first stop!

I went to Massage Envy in Grandville for the first time and was looking forward to a relaxing…read moreexperience. I arrived on time, but there was some paperwork to complete beforehand. It would have been helpful if they had sent that information in advance so I wouldn't lose session time. I met my therapist and let her know the massage was for relaxation since they offer pain relief and other types. She didn't ask about my preferred pressure or any focus areas. But we got started and at first the pressure was a little firm so I do appreciate she adjusted once I shared that with her. At one point, she applied an alcohol-based substance to my feet that smelled and felt like hand sanitizer, which was very different from the lotion she used elsewhere. Then she moved from my feet to my arm -- a bit unusual in sequence -- and ended up only massaging one side of my body before stopping because time ran out. When I checked out, I shared some of my feedback with the front desk, but the staff seemed more focused on getting me to sign up for a membership package. After I politely declined multiple times, the receptionist directly asked how much I planned to tip the therapist, which felt uncomfortable. Overall, it was an odd experience which is a bummer since the place is nice and was very clean when I arrived.