1. SEPHORA

    1. SEPHORA

    0

    Honolulu, HI

    Cancel

    Open app

    Search

    SEPHORA

    4.4 (27 reviews)
    Open 10:00 am - 7:00 pm
    Updated a few days ago

    SEPHORA Photos

    Recommended Reviews - SEPHORA

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Storefront
    Nadine C.

    Shopping at Kahala Mall in Honolulu, Hawaii... There are five Sephora locations on the Island of O'ahu: one in Kapolei, one at Pearlridge Mall, and three in Honolulu: Waikiki, Ala Moana, and Kahala Mall. I just happened to be strolling past the Kahala Mall location when I remembered that this is my birthday month. I went to the cashier to ask if it was too late to get my free birthday gift? The cashier was very sweet and asked when my birthday was and what my phone number is. She checked the system, found me, and gave me a choice of three sets: skin care, cosmetics, or hair care? I chose skin care - it's a travel sized set of Glow Recipe's watermelon toner and hydrator - great! The fragrance is light and refreshing! Sephora is a wonderful store full of many options. The employees are helpful and friendly. They'll help anyone find the best products according to their needs!

    Irene M.

    It all starts with you first and Sephora is a great place to find yourself, from hair care to foot mask and everything in between. This Kahala Mall location is small than the other location but I do love the convenience at this location as you're able to find many items so easily. How easy...just go online http://www.sephora.com yup! There you can set up your account to keep your points to their "Beauty Insider" program which can add up with each purchase that rewards you with various sales and promotions throughout the year. You can also order and pay online if you already know what you want and is a great way to see if that item is available at the store location of your choice and if not can check availability at the other stores, ahhh and wanna save on gas and have it delivered? Free! and free gift with minimum/qualified purchase. The staff here is so just so friendly they can absolutely help you find, suggest, or decide what would be the best choice...which help you take the stress off your life. Thank you!

    Christopher M.

    Free Birthday Stuff Ouai didn't I do this sooner I don't even shop here but I was told to get free birthday stuff. I was skeptical but I showed them my ID and they gave me free stuff! I usually don't put cream on my face... especially white creams... but this time I did! Whoa, was it really my birthday? More like they took away my birthdays. Never in my life have I been more younger looking and handsome. Thank you Sephora!

    Entrance
    Craig T.

    It's about time a new store has been added to Kahala Mall. It's a store for cosmetics, perfume and other misc items . The store is called Sephora they have a store in all the malls. Ala Moana, Pearlridge, Windward Mall, Ka Makana Ali and now Kahala Mall. Good luck to them I think they will do well because Kahala Mall needs new changes.

    Entrance
    Emi H.

    Checked out the new Sephora store at Kahala Mall today with my youngest daughter. I love that this store has finally opened in my 'hood because other than Macy's, there aren't any nearby options beyond drugstore make-up. The store itself is much smaller than their Ala Moana location, but I'll take what I can get! They still have a great selection of make-up, fragrance and hair product options to choose from. What impressed me the most from today's visit was the level of customer service we received from our greeting when we walked in to a lovely Japanese woman who answered my questions about magnetic lashes for my daughter's upcoming cheer competition. Looking forward to returning when I'm ready to freshen up my make-up toolbox!

    Grand opening at Kahala mall
    Maritess C.

    Okay so I'm a makeup junkie and heard about Sephora's grand opening today at Kahala mall and was excited. My sister in law and I came a little after 10 am and there was already a long line out the door and around the mall. While waiting, we were given a free sample of Kiehl's midnight recovery serum. Cool! I had a list of what I wanted to purchase and was looking on the Sephora website. I had a very nice lady helping me find my items. After getting my items, I went in line and spent over $100 and got a free tote bag. A major plus and being a Rouge member, I earn points and have a free gift on my birthday! I claimed mine back in January. I also get free shipping when I order online. Major plus! The ladies working here were so helpful and nice. I loved the customer service here. Definitely worth the wait. I will be coming here again when I'm in the area.

    Copy of voicemail and now they won't answer the phone

    ZERO STARS!!!!! I am absolutely livid with this location. I have a photoshoot in TWO DAYS and they JUST called to cancel my makeup appointment that I had booked over a month ago. HORRIBLE SERVICE!!! What am I supposed to do now!?!!! If you don't have a makeup artist or don't know their availability, don't open up the schedule until you do. People pay hundreds of dollars for photoshoots, it takes time to coordinate everything, and to be stiffed at the last minute is absurd. On top of that I tried to call them right back, but of course they don't answer the phone. Look elsewhere for services unless you want to be stood up.

    Exterior

    See all

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 13
    Thanks 2
    Love this 15
    Oh no 0

    3 years ago

    Helpful 34
    Thanks 4
    Love this 34
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    4 years ago

    Helpful 12
    Thanks 1
    Love this 10
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    5 years ago

    Helpful 9
    Thanks 0
    Love this 11
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    5 years ago

    Helpful 6
    Thanks 0
    Love this 6
    Oh no 0
    Photo of Emi H.
    4967
    1948
    19199

    5 years ago

    Helpful 35
    Thanks 1
    Love this 34
    Oh no 0
    Photo of Maritess C.
    1028
    2102
    11967

    5 years ago

    Helpful 32
    Thanks 0
    Love this 38
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of K N.
    15
    129
    19

    2 years ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Reiko S.
    170
    327
    325

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M C.
    1
    35
    14

    5 years ago

    Poor customer service! No greeting, staff not busy and ignores you! So sad! Better to shop online!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - SEPHORA

    Review Highlights - SEPHORA

    Okay so I'm a makeup junkie and heard about Sephora's grand opening today at Kahala mall and was excited.

    Mentioned in 7 reviews

    Read more highlights

    Cosmetic And Laser Surgery Center

    Cosmetic And Laser Surgery Center

    4.2
    (5 reviews)
    5.2 mi

    When I look in the mirror I'm happy with my reflection but I'm reminded by those pesky lines and…read morewrinkles that another Birthday is approaching. I've had Botox and Dysport for the lines between my eyes but I had not yet ventured into the world of fillers. To fill or not to fill has been on my mind for a couple of years now and now that my 51st Birthday is approaching I felt it was time to smooth out my smile lines! I've been researching fillers for a while and calling around to find out how much this Birthday gift was going to cost me. Some places want you to come in for a consult and they do not provide you pricing over the phone. I was very pleased that not only did Dr. Herbich's office provide me information and pricing over the phone they also provide a free consultation with Dr. Herbich! The receptionist was very friendly and helpful! I was surprised to find out that the procedures that I wanted were very affordable and that Dr Herbich would be administering the injections! Affordable pricing and administered by a Plastic Surgeon!!! So of course my next question was "When is your next available appointment?" Lucky for me they were able to fit me in that same week! My appointment was yesterday and it went great! The receptionist was so friendly and helpful! When I got called back I met with Dr Herbich and we discussed my options for smoothing out my fine lines and wrinkles. He listened to what I wanted and he didn't try to oversell me, I really liked that about him!! He was easy to talk to and I felt like I was in good hands. Dr Herbich then applied a numbing cream to the areas that were going to be injected and I think that I waited for about 15 to 20 minutes for it to take effect. We then went into the procedure room. Dr Herbich injected some numbing medication in the area that I would be getting fillers injected. He then proceeded with the injections, a few manageable bee sting like injections and some barely noticeable injections and Tadah all done!! I have to go back in 2 weeks after the injections have settled in and Dr Herbich will check to see if we have obtained my desired results. I can already see a difference and I love it!! There's some bruising and swelling but that's normal and it will go away in a few days. Once I've obtained my desired results I will post before and after pictures! BONUS: I asked Dr Herbich if he offered a discount for checking in on Yelp, he said that he currently did not but that he would now offer 10% off services just for checking in on Yelp!!! Wow! Thank you Dr Herbich! I'm so glad that I did my research and found Dr Herbich! Best birthday present ever!!

    I hate the receptionist. Just don't want to do their job. Told me to google something that I told…read moreher I couldn't find it.

    Photos
    More pamphlets on provided procedures.
    More pamphlets on provided procedures.
    Lots of information on the procedures that are provided and information on medical financing.
    Lots of information on the procedures that are provided and information on medical financing.
    Take the escalator up to the elevators. Beautiful entrance!

    See all

    Take the escalator up to the elevators. Beautiful entrance!
    Honolulu MedSpa

    Honolulu MedSpa

    4.3
    (247 reviews)
    5.6 mi
    $$

    I've been a client off and on for years. We live in Hawaii and all l ow the cost of needs let alone…read morewants are crazy. BUT WAIT!!!! There is a way to have your wants and to have them met by the most experienced and highly trained staff I know. I'm hi I h s big shout out to LEILANI!! So understanding and honest! Never made me feel like I HAD TO BUY ANY TREATMENT!! Thats what you get from the top of the line MedSpa in Hawaii. The best. Leilani was gentle, explained EVERY PART of my treatment and not once did I feel uncomfortable or in pain. Her work ethic is second to none and I would trust any of their staff but Leilani has a special talent for doing treatment that should hurt but you'd never l ow!! I can't wait for my next appointment! They offer a variety of plans to help you not break the bank while still receiving top notch care. Also the ladies at the front are the best! Always prompt smiling ready to calm your nerves like they did for me. GREAT JOB HONOLULU MEDSPA!! You all deserve a raise With much aloha SAN S.

    Leilani is thee best! Not only is she so talented and gentle with my wants and needs, she is so…read moreeasy and fun to talk to, it's like a mini therapy session! Leilani is super informative and knowledgeable, she's also very thorough too! Thankful for Leilani, she gives you the autonomy to make decisions and you don't feel pressured to do more than what you want or need.

    Photos
    Build muscle and burn fat with EmSculpt, clear acne with Aerolase, and smooth wrinkles with Botox- for Dad or yourself. Save through 6/30.
    Build muscle and burn fat with EmSculpt, clear acne with Aerolase, and smooth wrinkles with Botox- for Dad or yourself. Save through 6/30.
    Flowers wilt. Confidence doesn't. We've announced our May specials early so you can spoil that specail someone who keeps it all together.
    Flowers wilt. Confidence doesn't. We've announced our May specials early so you can spoil that specail someone who keeps it all together.
    We are offering savings on permanent fat reducation with Coolsculpting and 20% savings on our advanced skin rejuvenation. Savings all April!

    See all

    We are offering savings on permanent fat reducation with Coolsculpting and 20% savings on our advanced skin rejuvenation. Savings all April!
    Thrive Med Spa & Wellness

    Thrive Med Spa & Wellness

    4.8
    (234 reviews)
    5.2 mi

    I found Dr Sanderson and his staff to be very helpful during the consultations to recommend the…read morebest treatment for my areas of concern. I recently had my under eye area treated by Dr Sanderson, and I'm just blown away by the results! I would highly recommend anyone "sitting in the fence" about getting aesthetic procedures to book a consultation with Thrive Medspa.

    I'm sitting in the chair waiting on Doctor Sanderson as I begin to draft this review (I came back…read moreto finish it a few weeks later since botox takes time to kick in). The doctor saw me 35 minutes late (as in AFTER my appointment start time, and I even checked in early) so you probably already know where this review is going! The office is nice, comfortable and clean. It's in the basement of the Island Club Spa and Fitness. I did their "Forever Young" promo which is a scam. They charge you $150 for that promo and it comes with 10 units of Botox which is not enough to actually treat an area so you end up having to add more units at $14 each which quickly adds up. I got 18 units (9 for each eye) and you get a tiny bag of sample sized products and a $50 credit for a future visit. For context, the amount of botox they advised me to get was 70-80 units which is around $980-$1,120. I didn't want to do that the first time just in case I had a bad reaction. The $150 promo is really just a bait and switch. A few noteworthy things: The office offers you a $50 credit for posting a review. I wonder if this unfairly impacts their reviews because they have a lot of positive ones. I also wonder if my 1 star review will get me a credit (if I ever go back)? I'll update later with the answer. I paid $271 for Botox and it looks like it had zero affect. There's nothing different about my eye wrinkles. (I'm writing my review 3 weeks later so yes, it's had time to "kick in"). As I mentioned they are not good about honoring appointment time so don't schedule anything if you have a hard stop afterwards. Front desk staff are friendly and helpful. Buyer beware. They have a "no refunds" policy, so if they mess you up, you're not happy or it's a total disaster... you must still pay. You also pay for a no show or last minute cancellation which is understandable but they also take your credit card number before they even book you. So you're obligated to follow through! This might be a plus if you're like me and a bit scared. Parking is a bit of a hassle in the garage. I've never seen a stall open in the outside area and I used to go to that gym.

    Photos
    Thrive Med Spa & Wellness
    Thrive Med Spa & Wellness
    Thrive Med Spa & Wellness

    See all

    SEPHORA - cosmetics - Updated July 2026

    Loading...
    Loading...
    Loading...