Terrible service at this location (511 E Marshall Avenue, Longview, Texas). I arrived at 1pm to a…read morepacked drive thru, which is normal since they are right by a local hospital. Waited in line for half an hour. When I finally got up to the window the woman pulled down the shade and told me they were closing for lunch since it was 1:30. First, it was not 1:30 yet (my phone showed 1:28), and second you should take care of those waiting before you close for lunch. I pointed out to her that I had been waiting in line for half an hour. She just repeated her statement and left. I pulled around, went inside to speak with the manager about the poor customer service I just received. There was nobody at the front of the store. Ended up having to go to the photo center. The only person who had good customer service apologized and went to get a manager. She came back with a man who I am not sure was the manager since his tag only had a name. No help on his part either, as he just said they go to lunch at 1:30 and they had no control over the pharmacy. I asked how he would feel if he waited in line for half an hour and had that happen. He responded he would probably be mad too. I asked if there was someone above him I could speak with. He gave me the 1800 Walgreens number. I called the number and was placed on hold by the automated system. After waiting for 50 minutes to speak with someone it disconnected my call. Been a customer at this location since it opened. This is not the first time I have received this low level of customer service at this location, but this will be the last time as I will take my business elsewhere. Doubt Walgreens even cares since this is the level of customer service they seem to be OK with. Just terrible at every level.

Kilgore Walgreens pharmacy is the worst I have experienced in my many years of dealing with being a…read moreWalgreens client. My doctors have had to repeatedly call them with scripts for which they say they did not receive. I put in for refills days before I am out and they will still have me go days without medication before having it ready. Inexcusable for an organ transplant recipient patient! I don't know if the problem lies with management or what, but I know of a number of clients switching pharmacies because of their poor practices.

I only shop here for all of my hair care needs. The staff is super friendly and helpful and they…read morestick all the specific things I need to keep my hair healthy and beautiful

From the owner: Sally Beauty at 2414 Gilmer Rd in Longview, TX is your go-to for thousands of salon quality…read moreproducts at budget friendly prices, including the best in hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. You'll have everything you need to inspire pro results at home. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, we carry top brands like Clairol, L'Oréal, Wella, and Chi. Need help with hair color? Our free Licensed Colorist OnDemand service connects you with expert colorists for personalized product recommendations and easy to follow guidance. All products are backed by our Love It or Return It Guarantee. Unleash your PROtential, only at Sally!

I had used the aestheticians at Wallis while I lived in Bossier City before moving back into Texas…read more I had Botox given 3 different times over the years, Juvaderm for increased lip fullness & also to increase the volume in my cheeks with Radiesse. I was always very impressed with the aestheticians, the front desk girls, office space & just the overall friendly environment of the facility. The quality of care was fantastic. I never had one complaint or problem. It has been 7-8 years since I had these procedures. I'm going to be making a new appointment for more fillers & Botox. I was very satisfied with my looks post procedure. I'm way over due.

I have had so many issues with this office communicating the requirements necessary to continue…read moretreatment. Then, when I did not know the requirements, I was spoken to by someone with an attitude that suggested I did know. I will not be recommending this office unless the person has no where else they can go.

I came in less than an hour ago and the customer service was incredible! Clean, organized store…read moreenvironment and when I was checking out, Lizz offered me the online coupon for one of my purchases purely out of the kindness of her heart, and THEN when I didn't see the expiration date on an in-store deal for lip balms, Kayleigh the manager still honored it since the sign was still on display. Wishing this was my Ulta! Just visiting from out of town Left feeling like our day was made by their friendliness.

The employees wouldn't help me. They knew I was there but decided to help other customers. I've…read moreworked retail for over 20 years and this is NOT how you treat people. I will never go back in there again!

The plus size section just keeps getting smaller and has fewer choices than ever. Empty spaces…read morewhere they could have clothes on racks. I didn't see anything dressy or professional either. All casual. Just disappointing after so many tears of relying on them to provide quality plus size clothing.

Closed 20 minutes early? Are they going out of business? Last time I was in the place was kind of…read morebare.

I would leave zero if I could. It's like they try to oiss you off with how slow they do everything,…read moreand then give you attitude like you are inconveniencing them. Horrible customer service, they should be ashamed but they are too narcissistic for that to ever happen. Do better.

It's been a few months since my last review of this place, and I thought I would provide an update…read moreof my experiences there. I'm sorry to say that the quality of service at this Walgreens is even worse than before. I've been to many, many pharmacies in the past few years, and the apathy and indifference at this place has exceeded my wildest nightmares. For example, they are routinely out of stock for many common medications. The latest policy seems to be to fill just a few day's worth of meds, forcing you to return in less than a week to try to get the remainder of the Rx. If you are silly enough to try using the Walgreens app to see if the scrip is ready, it will likely say (for several DAYS in a row) that it is "in process". Mistake #2 would be to try to phone the pharmacy to check on its status. You will wade through a lengthy phone tree to ultimately be told that there are "X" number of callers ahead of you, followed by intermittent renditions of 1970's-style elevator music. I once waited on this phone torture test for 35 minutes, before I threw in the towel. During this time, I foolishly thought that I would actually get to speak with a live person, since the dumb recording said that THERE WAS ONE CALLER AHEAD OF ME! I seriously doubt the pharmacy was talking to only one person for 35 minutes... but I guess it could be true. I decided to go to the pharmacy in person, hoping I could get someone to fill my Rx. I decided to return to the pharmacy on the day AFTER the pharmacist said my scrip would be ready. HA!!! The joke's on me! After waiting in the L-O-N-G line inside the store for 35 minutes (12 people in line ahead of me), I was told by the indifferent pharmacy tech that my one scrip was not ready, and it would be 45 minutes to an hour before it was. I said I would wait. My concerns grew when I heard the same tech tell several other people the same thing: up to an hour wait for each person. So... in about an hour we would likely see a flurry of activity! I could go on forever, but you get the idea. The customer "no-service" sucks here. If I could give it NEGATIVE 5 STARS, I would.