Needed just one spare key made and needed quickly. Saw this place and since I try to always…read moresupport small business, gave it a try. I don't know if the person who helped me is the owner, but what fantastic customer service and support. Engaging and efficient. I was out of there in 5-6 minutes...TBH I could have stayed and chatted for hours. Polite, intelligent, informal...I wish I needed more locksmith work! If you need a locksmith, stay away from big companies and use this place!!!

One of the worst customer service experiences I've ever had in my life!…read more Our car locked up in the middle of the blizzard with an alarm fault. Someone named Bob told us they could fix the issue we were having with our vehicle. I called back to confirm they could handle the repair before having the vehicle towed to Master Locksmith. Bob said with 100% confidence they could fix our issue. Great! I scheduled the vehicle to be towed there as soon as a tow truck was available two days later. I called to confirm when it was on its way. Someone named Greg answered and said, "Bob is just wrong." I explained that we had confirmed with Bob not once but twice. He said Bob is a "volunteer." I asked why a volunteer is answering his after hours service line and making promises to customers and he said "it's a long story." We went back and forth with Greg talking over me and not letting me get a word in edgewise. Greg refused to take any responsibility or be accountable to what Bob told us. He kept arguing with me over the word "immobilizer" when I stated explicitly that I'm unclear on the industry terminology or vocabulary, I cannot diagnose the issue, I'm just explaining the symptoms. He kept insisting that his business isn't beholden to what Bob tells customers because "he's a volunteer." I explained that I don't care what their compensation arrangement is, that I care that he provides customer service and finds a solution to the fact that we just paid to have our vehicle towed to him because his representative, acting on behalf of his business, assured us they could handle it. He continued to talk over me, but when I raised my voice to be heard, he insisted I was yelling. I was not yelling. I was talking over him as he was doing to me. So I got louder. But, trust me, that wasn't yelling. He then had the audacity to ask: "Are you a Millennial?" Which... seriously? How much more unprofessional can this guy get? I replied, "No! I'm Gen X--are YOU and BOOMER!?" At that point Greg hung up on me. While my vehicle was being towed to his shop. Refusing to take responsibility for what someone acting on behalf of your business tells your customers, sticking your customers with a tow charge, refusing to communicate in a helpful manner, and then to top it all off trying to blame your customer's age for your terrible communication skills and poor customer service is just plain bad business. There aren't a lot of choices in the area but I highly recommend finding any other locksmith because Greg and Bob are not reliable.

Very prompt and courteous service after my lockout. Randy was able to open the lock very quickly…read more Thank you!

Starlight was recommended by a Port Angeles locksmith who was unavailable at the time needed…read more Called Randy, he was in the middle of a call but came within 5-10 minutes after talking with me. Very courteous and capable. Had my car door open in 10 minutes. Highly recommend this locksmith.

Great couple! Warm, friendly, competent and reliable! They both arrived together to install…read moredoutlet key dead bolts they found and bought on my behalf! Absolutely a pleasure to work with to accomplish my goals in a timely manner!

We got locked out of our truck at a gas station. Called Olympic Lock and Key before 7am and they…read morewere there to rescue us within minutes. Very nice people and quick service. Thanks to them we are back on track for vacation. Thanks guys!! 10/10 would recommend them for any of your lockout needs :) PS don't leave dogs in the vehicle with the keys inside. Lesson learned.

Sheldon has done key/lock work for us 4 or 5 times. Always very responsive, affordable and kind.read more

Needing a locksmith due to your own mistake 'lockout' is not something you need often but when/if…read moreya do, Sheldon is your man! He left Church sound duties to come help us and was professional and friendly, he never made us feel stupid for our mistake just gets it done for a Fair price on a whim. He chatted with us a bit and even answered some other questions we had, we will def use his services for a 'planned' lock repair in the future, haha. Great guy who has been doing this for years, call him if in Port Angeles/Sequim area.

Super polite, friendly service, great prices, short wait. I did go into their new store front in…read moreBurlington. They cut me a key from a key I left on my truck and got ran over. Works better than the old key. Totally recommend to anyone!

What a caring, dedicated and talented team. I had a last minute problem with a broken key in a…read moreEuropean-made, high security lock and these fine folks never gave up trying to resolve the problem for me. Highly recommend them for all of your locksmithing needs!

On a trip recently staying in an AirBNB and was not able to gain entry as the former guest…read moremisplaced the keys so we were stranded. Called Abracadabra Locksmithing and fortunately for me they were able to show up within the hour. The locksmith arrived and quickly went to work. I found their company to be both courteous and professional. After verifying with the owner of the AirBnb that I was indeed a guest and me having to provide a little proof they allowed me to gain entry. Thankfully the owner of the AirBnb covered the cost since the prior guest took the keys by accident and this two hour interruption of my trip wasn't too awful. Highly recommend if you may need residential or commercial locksmithing services.

Professional, kind folks that came out the same day and solved our lock issue!…read more .

What an awesome response time and service. Kind, Courteous and super helpful. I will continue to…read morespread the word. Thank you.

My new neighbor locked herself out of her home on Friday evening. I called All Island, expecting…read morevoice mail. But a gentleman answered, offered to assist right away, and was very assuring. It turns out my neighbor made her way into her house - but I really appreciate this business owner being so wonderful (and this is 7p on a Friday - all others I called had been closed for hours). Excellent customer service...thank you!

Garron is the best in the area. ..professional, fast, and friendly as well. We really appreciated…read morehis experience in re-keying a number of locks on our property.

Petrick Lock & Sage is awesome. Garron rekeyed locks on a whole house for me, installed new door…read morelocks, and also replaced an antique key and got the lock working for an antique Victorian cabinet . He has wide ranging knowledge of locks both old and new, and he is reliable, on time, really reasonably priced, and a nice guy. What's not to like? I am a realtor and I recommend him to all of my clients in the area - every one of them always pleased with his service, knowledge, and fair prices.

Highly recommend! Bjorn was professional, friendly, efficient, and fairly priced. He helped us out…read morewith a rekey.

Very helpful! Not only did he solve my lock issue, but he taught me how I could take care of…read moresimilar issues on my own in the future! He didn't try to price gouge me at all like other locksmiths I called. A+++