Called Friday and set a appointment for next day at 9:30 am, never called, Texted, called a hour…read moreafter set time went straight to voicemail, let message with NO Reponse!

Mike came to the rescue and helped with a lockout in such a timely manner. Got into the car in a…read morematter of minutes. Very courteous and professional. Thank you.. Highly recommended.

Anna was friendly. She rekeyed my front door and garage deadbolts. Unfortunately, front door lock…read morewas stuck after about 8 months. Garage door trim not secured anymore. Tried to contact her but on medical leave. Hope she is ok, so nice. That said, $280 later, now have a key that works, hopefully more than a year.

I went to let my dog out last night and the door wouldn't open! The part that moves in/out when…read moreyou turn the knob was stuck. I left a message for Anna at about 7.30 and she called me back within just a couple of minutes and we agreed on a time for this morning. She arrived just as scheduled. That thing was really stuck but she kept at it. She had the replacement part in her truck so I didn't need a whole new set. Anna is professional, friendly and told me to be sure to call her if I had any problem with it. I was a little surprised at the price she quoted because I was expecting it to be higher! I wish I could find an Anna for every time I need a home repair. Thanks, Anna!

I am so glad I called Keyman. Cruise and Paul got the job done quickly and professional at a fair…read moreprice. It was a great experience that I was not looking forward to doing. I definitely would recommend Keyman! Thanks you Keyman!

Fast and efficient in making new keys for my lock. Nice and friendly. Easy to find just off main…read moreroad.

Northwest lock and key has been over to our house twice. First time he replaced a front door lock…read moreset we were having trouble with. Second time we had trouble with the back door latching. Both times he came in very friendly and professional recognized the problem and took care of it . He cleaned up and was on his way. Also his pricing is easy on the budget. I would highly recommend him with any lock and key problem you have. Thanks Charlie

They wanted $45 to cut 1 Honda key, I provided the keys, I went to Klein Honda in Everett, they cut…read moreme 2 keys for $20.

I had 4 different companies come out to try and solve a drainage problem at my house and all of…read morethem either just diagnosed symptoms or said they couldn't figure it out and didn't know who to call. I was finally referred to Ovo and these guys found the problem in the first day and had my crushed downspout lines replaced in no time at all. Omar and his team were top notch, on time and most of all fair and honest with pricing. They were extraordinarily fair and kept the price close to the original estimate despite having to do significantly more work than expected. Overall, they ended my 9 month nightmare quickly, fairly priced and with exceptional quality. The only thing I wish is that I would have known about them to call them first. Special shout out to Omar, Jose and Ivan for all the hard work plus Mike from Drain doctor for referring us to them.

Omar and his crew are top notch. I had a serious sewer problem that we assumed was a root system in…read morethe line but upon inspection there was so much damage from vegetation in our yard. They inspected and started the job same day and came back to finish today. Very honest, reliable and hard working. Thank you Omar!

I've been a customer of Sound Garage Door several times over the past ten years or so and I've…read morealways been pleased with their service. My latest garage door service performed, by Gabriel, completely met my expectations. I called in for service to have a loud metallic knocking sound on door closing diagnosed. Gabriel investigated the door's general state of maintenance and function. He was able to pin point the cause of the knocking sound then he effected repairs to resolve the problem. Gabriel also went above and beyond my initial service request by checking and adjusting track level, motor operation, door balance, and torsion spring preload. I'm completely happy with the outcome of the service and I'll be using Sound Garage Door in the future.

Thanks for the good work! The next project is only with you!…read more Everything was done as agreed.

I called late afternoon for an appointment thinking it might take days. Within 2 hours my locks…read morewere replaced . Mark was kind and came ready to work. Felt like 5 minutes and two locks changed. One to a door I couldn't open in years.he even gave me history 101 of locks which was rad. Thanks guys for getting me in!

We just started using All Valley Lock and Key after a referral from another business…read more They do excellent work at a very fair price. They only use high quality products and are the only company we have used that makes keys that work every time. I really appreciate the customer service...they don't rush in and out and leave only after they make sure we are happy with the results. All Valley Lock and Key is our new security company. Thom Smith B&R Distributors Inc.

very impressive work, even got service before expected, and even came out on the holiday week!…read moreWould use again and tell anyone who is looking for windows!

TLDR: Glass was fixed as agreed upon but customer service could have been better…read more I hired Bud Barton to replace a window in my house in conjunction with the sale of my home. I told them the timeline I needed the job to be completed and they agreed and executed the job. However, they were later for the initial survey. What was also frustrating was that I got no call or heads-up about what was happening. I had to reach out to find out why there was a delay and when I could expect someone to be at my home. Then, on the day of the repair, the tech no-showed on me. I had been waiting around just for this repair and had other places I had to be, so I couldn't continue to wait past the service window that had been agreed upon. I again had to reach out to the shop to see what was going on as I received no phone call with a status update. I understand jobs run long sometimes, but I don't understand why I was never given a simple courtesy call. As this was late afternoon on a Friday, I asked for a manager to call on Monday to discuss a discount due to the delay. Again, no one called me.. so I reached out Monday afternoon after the window had been replaced Monday morning (tech was on time on Monday as I had the first appointment slot). I asked the manager for a discount to be applied since the tech had been late twice. He said they couldn't do this since this was "a rush job," and they had to squeeze us into the schedule as it was. At no point was I ever told before that this was a "rush job" or that I was using some kind of expedited service, so to claim no discount could be applied since they were really doing me a favor was pretty annoying. However, the shop did apply a Military discount, which was much appreciated. I had a short timeline to get this work done and didn't have the time or energy to fight this more, so I left it at that. The window was fixed quickly, and the work looked great. Here's what would have made things right: a phone call when the tech was running late, an honest review of the schedule and what the timeline for the job was, the manager to call back when requested, and a discount applied for their mistake with scheduling (even if they just called the military discount a courtesy discount I would have been happier).