i had shoulder surgery. I reached out to KU PT and Sports medicine at 125th and Antioch. I had been…read morethere in 2021 and received PT and they did a great job. I have been trying to schedule an appointment with them after my surgery for over 3 weeks. I asked by doctor to use this group instead of their group as I liked Kyle. However, this place has gone to the dogs. they don't call you back. When I finally talked to Lisa, she promised to call me back. nothing. Terrible service. Look, if they are booked and don't want my business that is fine, but have the common friggin courtesy to call me back and tell me. I have been sitting here, wanting to get started on PT and they have no respect for anyone. I have since found another qualified PT group who actually called me back in like 5 minutes. KU Sports Medicine has gone the way of its basketball program, right down the tubes.

I went here a few times last year for a knee and shoulder injury and I'm glad I did. The physical…read moretherapist I saw both times was amazing! She was able to describe exactly what was going on and what I needed to do to improve. Both injuries had become chronic and nothing had helped significantly until I was finally steered in the right direction. I have been really diligent with my exercises for both injuries and have improved by leaps and bounds! I imagine all of their therapists are good but I worked with Megan and I highly recommend her! The only reason why I am not leaving a 5 star review is that their services are VERY expensive. If you've got good insurance then that shouldn't be a problem but I mine has a very high deductible so I did have to pay a significant amount of money out of pocket for the physical therapy. It was worth every penny but still very expensive.

First, they tried to ignore severe pain and muscle spams due to nerve damage in my hip that…read moreoccurred during my knee replacement surgery as "a little soreness after surgery." I had to force the issue of effectively treating the situation and it still took them 10 days before they bothered to do the correct treatment that should have been done on postop day 2. This borders on malpractice. Secondly, when I was asked, I told them that I expected to be walking without a cane after surgery. I had been forced to use a cane for about 5-6 years prior to surgery due to safety concerns and the need to preserve what I could of being able to use the knee. My expectation of being able to walk normally was completely ignored. Instead, when I tried to walk without the cane, I was told to keep using the cane. This continued throughout my entire time in rehab. Somehow they thought that using the cane was going to help me be able to walk without it. Even I don't think that's right!! This means that I couldn't really walk when they decided to dismiss me from their care. They didn't care about getting to the correct place; all they cared about was that I could stand and waddle around a little with the cane. That is not good rehabilitation. It is coming up on a year since my surgery and I still cannot walk normally because they never appropriately addressed the problems in my hips that were caused by the use of the cane. Basically they expected me to figure it out on my own. I am going to have to go to a different doctor (not one who is part owner of this facility) and a different PT place in order to get proper medical care. I find that disgusting. I will never recommend this PT facility to anyone. At this point I am unsure if I will ever be able to return to my sport. They do not care about performance. Do they even know what that word means? They only care about money.

Folks, I only have had the pleasure of visiting the 135th St and 119th Street locations. RJ at…read more199th St and Jackie at 135th St. I have had rehab in many places but these guys so far have given me the best customer service I have ever had at a rehab place. I don't feel hurried. I don't feel shushed. Etc etc etc. There's a reason why they have such a good reputation.

I was disappointed with my experience at Marquette PT in Leawood. My orthopedic surgeon at KCOI…read moregave me specific activity restrictions, but instead of respecting those restrictions or contacting my doctor for clarification, the therapist argued with me about them. As a patient, I don't think I should be put in the middle of a disagreement between my physician and my therapist. Another concern was the lack of consistency in my care. I was treated by different therapists, and each seemed to have different opinions, different treatment plans, and different exercise recommendations. It was confusing and made it difficult to feel confident that everyone was working toward the same goals. I wasn't told when I scheduled I wouldn't just be with one therapist. In my past with different clinics I had always been seen by the same physical therapist throughout. The gold standard of care. I expected better communication, coordination, and respect for my care and physician's instructions. Patients benefit most when their healthcare providers work together rather than giving conflicting advice. I spoke with the owner and it seems they may be short on therapists and overbooked.

This is my second round of PT with Marquette PT in De Soto Ks. The first was for my shoulder in…read moreAugust of 2024 and today June 27th was the last of my second round this time for my knee. The care and treatment I received from the Physical therapist as well as the office manager was above exceptional. I received excellent care and treatment for the rehabilitation ofy shoulder after a slap tear fix and then car of my knee after having a repair done. The exercises taught in office and then done at home were successful in getting both shoulder and knee back to full use with in the 6 to 8 week treatment time . I feel that both are stronger then they were even pre surgery. .I was taught exercises to help stretch and strengthen the areas and feel they are easy to do at home which has allowed me to return to playing pickleball which was the goal.

Justin did a great job helping me with my shoulder pain. Definitely recommend them. I had a session…read morewith Stephanie when Justin was out and she was great allso

The surgeon who performed my shoulder surgery (torn rotator cuff & torn bicep) told me 'physical…read moretherapy wasn't necessary'. Boy was he wrong. I chose this location for convenience, but found out I hit the jackpot after being assigned to Justin Austria, PT, DPT. Justin was amazing during the 5 months I attended. There is simply NO WAY I would have made such rapid progress had I followed the surgeon's advice. Select PT is fully-equipped with every tool you can imagine. The entire staff truly care about each patient, and each hour is always personalized. There's a convenient free app that includes your individual recovery plans at-home exercises. With the tools and this staff, you will be in GREAT hands! I cannot recommend Select PT and Justin Austria enough - if you need PT, go there!

I initially started seeing Dr. Julia Morgan (located at the Overland Park location) because Ive had…read morechronic pain in my neck for as long as I can remember. I was skeptical to go in for a visit because I have had some painful experiences with adjustments in the past. After my first appointment I realized that I wasn't just receiving an "adjustment" there, I was receiving techniques and strategic exercises to help alleviate pain and improve the function of my neck and back. I am on the right track and my body is starting the process of healing after my first appointment.. Not only do her treatments provide relief, but she also provides thoughtful and informative insights into how to work with a physical problem through exercise and lifestyle adjustments. Julia truly cares about her patients and takes the time to know them and help them in any way she can. I highly recommend F.I,T, Muscle and Joint and Dr. Julia Morgan!

I saw Korbyn at the Leawood location, he is exellent!! I highly recommend him for PT post surgery…read more The billing department for F.I.T. is a challenge. I got billed differently for my last visit and have called several times without a call back or anyone answering. Frustrating!!

I've had a number of PT appointments at this Arc facility. I've also had experiences with other PT…read morefacilities in Johnson County. I keep coming back to this Arc facility as I have found these therapists the very best. The current therapists -- Ashley and Lee -- have helped me tremendously with a targeted and personalized plan. They provide the perfect balance of pushing the patient appropriately while also being sensitive to the patient's pain. I highly recommend this facility and group of therapists.

I love ARC! Mindi was my therapist for shoulder issues several years ago. She was so great that I…read morereturned to her two years later after shoulder surgery. Mindi is thorough, knowledgeable, tough, and very kind! She was aware of my limitations but would push me to keep improving. I do not like to exercise - but loves going to the "gym" to see Mindi. The rest is the staff is friendly and very helpful too. Scheduling was easy and I was always greeted with a smile.

Sano Orthopedics scheduled me with Dr. Cullen for knee replacement surgery and although I ended up…read morehaving to postpone the surgery I wanted to write about my experience with them. My first appointment was to talk with Dr. Cullen who did an excellent job explaining what exactly happens during the procedure. He and his awesome assistant Erin were very kind and patient with my questions. The staff was super nice especially the front receptionist and Megan the nurse at Beacon. Really everyone was so professional and friendly I'm sure the surgery would have been successful.

I'm the caregiver for an adult with high-functioning cerebral palsy--a retired computer programmer…read morewho is intelligent, communicative, and uses a powered wheelchair. Earlier this year, he began experiencing knee pain and instability, leading to a fall and a hospital stay in January. X-rays were taken, and following rehab, we began care with Dr. Roberts' office. Initial treatment included cortisone shots, but by April, the pain and lack of stability worsened. A physician's assistant in the office provided a brace, which was ineffective. When we requested a follow-up, Dr. Roberts was too booked to see us in a timely manner, so we were referred to KU for evaluation. KU confirmed, after they ran X-Rays, that the knee was not properly aligned but had even longer surgical wait times. Based on a positive prior experience with Dr. Roberts (who performed a successful surgery for a family member), we opted to stay with him, hoping for faster care. In preparation for surgery, I moved the patient into senior living where he could receive physical therapy and home health assistance. We completed all required pre-op steps, including medical clearance, pre-surgical classes, and medication prep. Surgery was scheduled for June 11. On the day of surgery, Dr. Roberts felt the knee and expressed concern about a possible torn patellar tendon. He ordered an MRI and admitted the patient overnight. That was the last time the patient saw or heard directly from Dr. Roberts. The next morning, a physician's assistant visited the hospital room, and asked us if tests had been run. I was discouraged at this question thinking, "Your office ordered the tests, you should know that and you should be coming to see us to explain the results not to ask if the tests even happened." He said the doctor would be in touch later and that the patient would be staying overnight again at the hospital. However, within the hour, we were notified that there was no tendon tear, and the patient was being discharged. The sudden decision left us scrambling to arrange specialized wheelchair transport (another expense) with little notice. Unfortunately, the patient was left with no plan of care and no follow-up communication from the doctor's office. I called the office immediately and didn't receive a response until late the following day--nearly 36 hours later. We were offered an appointment with a PA or to see Dr. Roberts a month later. I messaged through the patient portal with several questions: What did the MRI actually show? Is physical therapy still safe? Is this a complex case requiring a different specialist? Could we get a Zoom call or any direct communication with Dr. Roberts? It took another full week to receive any answers, and the response was minimal--only confirming there was no tendon tear. At that point, I began seeking a second opinion. Another orthopedic team was willing to evaluate the case that same week--if they could get the medical records. Despite multiple requests from myself and the new office, it took four days to get the records transferred. The new doctor is now seeing the patient on July 1--still earlier than Dr. Roberts' next available appointment. They've already scheduled additional imaging to fully understand the situation before the first visit. In hindsight, I believe the biggest issue was that the pre-surgical evaluation was incomplete. For a patient with a complex condition and non-standard mobility, more detailed imaging and planning should have happened before surgery was scheduled--not the morning of. While we acknowledge that not all cases are simple, the lack of timely communication after surgery was canceled--and the absence of a plan for next steps--caused unnecessary confusion, costs, stress, and delays in care. We had high hopes based on a previous successful surgery by Dr. Roberts on a different family member. However, this experience has been deeply disappointing. If a case is outside of a physician's scope of expertise, the patient deserves to know that up front, not after significant preparation and disruption to their life. We spent a great deal of time and money and are now back at square one with a new physician.

I did full PRE hab and RE Hab here. Excellent staff. Sarah was just simply excellent in all ways…read more (151st Street Location) The total knee replacement, a valgus problem, was much easier than I expected. There was about a week of 'grind' but overall a very positive but slow experience. Also a salute to my orthopedic, Dr. Peer, who is also 5 Star worthy!

This place seems like a scam. The tests they do seem to be done in a way that make you think you…read moreneed physical therapy.. when you really may not.. likely a way to show insurance companies that they need to keep you coming back... And don't cancel your appointment or they charge you. Would not recommend.