1. Serclean

1. Serclean

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Richmond Hill, GA

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Mold remediation

Environmental abatement

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HomeTeam Inspection Service

HomeTeam Inspection Service

3.7
(9 reviews)

I'll start off by saying that The people I interacted with at HomeTeam were professional and…read moreprompt. However, that is where the good things I have to say end. The report we received contained more disclaimers about what the service and report DON'T cover and include than anything else. The "issues" that were found are trivial items compared to the two things (so far) that they completely missed that I would've expected to be found during a home inspection. I know not everyone is handy and knows what to look for when looking at a home, not everyone is familiar with the different systems in a house or code requirements or things like that but I'm confident that I would have been better off inspecting the house myself than wasting my money paying them to do it. The first miss I noticed immediately as I was reading the report and, I will grant them that the listing for the property incorrectly listed it as on public sewer, but they listed that in their formal report as well despite the house having a private septic system. I understand they are not a septic company and do not perform septic system inspections specifically, but I would hope that, at the very least, a verification of they type of waste disposal in the house would be done. Noticing that discrepancy threw the entirety of the rest of the report into question to me right off the bat but if there's no easy way to confirm it, fine. I'll let it slide. However, we've been in the house for a few weeks now and I finally got up into the attic to set up some storage for decorations and I noticed an electrical splice connection for one of the light fixtures below just sitting out in the open on top of the sheetrock ceiling. No box, just wire nuts connecting the leads from the fixture to the Romex wiring in the house... Not covered by anything, not hidden in the slightest, right out in the open and easy to see. I'm not an electrician, but I know that building codes require that connections like that be made in junction box or some kind of enclosure. THIS is the kind of thing that home inspections are for, not missing screws in a door hinge. I know there are limitations to what home inspectors can reasonably find. Things like rotting wood that's hidden in a wall or mold behind cabinets are things that aren't readily accessible and can't really be found unless you're doing demolition for a renovation or something. But especially after finding the electrical issue, I regret spending the money to have them perform the service.

From the time I called, until the report was completed, was two days. Everyone was easy to work…read morewith. My inspection was thorough and the photos detailed the issues that needed to be addressed. I was able to access the report, as well as pay online. It was a very smooth and stress-free experience. Thank you!

Canady's Heating Air & Plumbing

Canady's Heating Air & Plumbing

3.0
(57 reviews)

The first call to this company made the ultimate decision for my family. They were compassionate…read moreand concerned about not having a working AC in 90 degree plus weather. They were prompt in coming to the initial appointment to assess the issue then they were able to have the new systems in place immediately with only a few hours of turnaround between the assessment appointment which was the next day. The process was diligent and efficient. The price for two new units were to be as expected; however, it is a necessary expense and one that I was willing to invest in for peace of mind in the future. I appreciate the after care Canady's provides as well to ensure that the customer is satisfied. They will also do a follow check in about two weeks which lets me know they care about the quality of their services and are willing to stand by their name. They did not leave a mess and everything is in working order which I am very happy.

Disappointing Experience with Canady Heating & Air…read more I am very disappointed with my experience. I was given an appointment for July 20th and rearranged my entire day to be available. While I understand that HVAC companies become extremely busy during periods of extreme heat, communication and respect for a customer's time are still essential. By approximately 1145hrs, I had not received any updates, so I reached out using the text number I was provided. I did receive a response around 1200hrs and it came from a different number simply stating that I was still on the schedule and technicians would be working until 2000hrs. The issue isn't just the long service window it's the lack of meaningful communication. By 1700hrs, I still had no estimated arrival time. If a technician were to call at 1900hrs and arrive close to 2000, it raises a legitimate question: would there really be enough time to properly inspect, diagnose, and discuss a complex HVAC issue? A thorough evaluation shouldn't feel rushed at the end of a long workday. If a company is overbooked, it's better to be honest with customers and reschedule rather than ask someone to reserve an entire day with little or no communication. Customers have jobs, families, and other responsibilities, and their time deserves the same respect as the company's schedule. I chose Canady Heating & Air because they came highly recommended, so this experience was especially disappointing. Based on my experience, I cannot recommend them. Better communication, realistic scheduling, and greater respect for customers' time would go a long way toward improving the overall service experience. Update: Immediately after this review, I received a text from the first number 1722hrs stating: "***** Canady's Heating, Air, and Plumbing: You are currently our technician's next appointment. You will receive text updates and a call or text when the technician is in route to your home. Please call the office with questions 912-756-6688 or text YES to confirm. Our working hours are: 8:00am - 8:00pm (M-F) 8:00am - 6:00pm (SAT)*****" This is a knee jerk response and there services will not be utilized.

Serclean - damagerestoration - Updated July 2026

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