This office is amazing NP Fuller and the medical assistants and the front office staff are all kind…read moreand professional and make you feel comfortable. They explain everything and give you a chance to ask any questions. I was scared but I feel 100% better knowing everything and being educated on what to do and what not to do . I am actually looking forward to surgery and I never thought I would say that I hope the staff has an awesome day continue to be a positive vibe and comfortable place for patients . You all made my day better today Thank you so much Amy stalker

I have many health issues unfortunately .i have tried several groups like sutter. Keiser…read morePermanente. A couple more.. but once i started using j.m. i felt like they really do care . Im not just a paycheck. The doctors communicate with each other and with me I meen they really listen to my concerns not already have a diagnosis before they even examine me. Thanks j.m. i findly feel my health is on the right track.

Have been going to Dr. Lieb for a long time. I find him truly knowledgeable and professional. He…read morecovers ever detail with a good explanation of my conditions based on tests done and personal observations and suggestions on how to proceed. I highly recommend him.

Great experience, he really care about the patients. He has 2 offices, but both are good. He…read moreexplained procedures and the results were good.

I am in terrible pain from kidney stones right now and when I called to make an appointment with…read moreDr. Kenneth Hsiao the main receptionist of NorCal Urology was so extremely rude! Extremely! How she got a job there or anywhere for that matter I will never know. I really think someone should explain to her that she actually works in the medical field and people are actually in pain when they are trying to get in touch with the Drs. that work at this medical facility so a much more pleasant demeanor would be a lot more acceptable. This discourteous individual then proceeded to tell me that the Dr. doesn't have any appointments until a month from the time that I am actually calling, then basically hung up on me. I will never be recommending anyone to NorCal Urology and I will be letting my primary care doctor know how unprofessional and rude the front desk is over there as well, as they might not want to be referring patients to such an unnecessarily nasty experience. I then proceeded to make an appointment at a different establishment where the receptionist who answered was friendly and courteous and very thorough and this place will be seeing me by the end of the week. So no to ever wanting to go to or recommending anyone to NorCal Urology when there are so many other establishments that hire competent personable people who know how to answer a phone. If I could give zero stars I would!

My visit with Dr Kenneth Hsiao was ok. His personality is not very welcoming. He's typical stern no…read moreemotion straight forward kinda dr. His medical assistant is more not the kindest nor makes you feel comfortable. There was no comfort in this visit. I'd wish the bathroom was more clean as well. I understand the bathroom was used a lot but the toilet had a bunch of crap on, I didn't want to sit on the toilet. Wish the visit was a little more comfortable since I was taking my bottom half off exposing my problem.

They take good care of you. Nice Doctors. What else can I say? So far they've never kept me in the…read morewaiting room very long. Sometimes only a few minutes wait. This tells me that they make sensible appointment times. That's important to me as I despise crowded patient waiting rooms, and waiting, waiting, waiting.

Very friendly staff. Nurses were helpful. Doctor was knowledgeable and patient as I asked many…read morequestions. She explained the purpose of each prescription medication. I highly recommend this clinic and Dr. Mai-Linh Nguyen as a doctor. Thanks a lot.

I have been seeing Dr Smith many years he is the best Urologist around…read more His staff is amazing and always courteous. His staff member Anh always remembers me and is absolutely the best.

Dr Smith and his team are great! Dr Smith takes his time…read moreand asks all the pertinent questions to provide a thoughtful diagnosis. My experience with Dr Smith has great!

Absolutely fantastic urologist. Recommended to me by a friend who had a serious condition that the…read moredoctor took great care to discover with many appointments/approaches, resolved and to her utmost amazement has seen almost 100% recovery. I have consulted with Dr Mimi Nguyen and she has been fabulous and has a long-term holistic approach to medical care! Will be our family go to urologist when needed! Thanks Dr Mimi!

From the owner: As of Friday, August 13, 2021 Diablo Valley Oncology, Pacific Urology and West Coast Surgical…read moreAssociates will join John Muir Health, a nationally recognized non-profit, community-based health system whose mission is to serve its communities with quality and compassion. We are excited to become part of the John Muir Health family and we look forward to continuing to provide you with the high-level of care and service you deserve. For ongoing updates and information about COVID-19, including how to access care, please visit the John Muir Health website.

So I was already a patient of Dr. I for helping me with my low testosterone. All fixed now! After…read moreseveral discussions about shock wave therapy for helping with an enlarged prostate I decided to give it a try. I had already been going to a urologist for the past 2 1/2 years and tried several remedies without any help other than taking tamsulosin. My situation seemed to be getting worse with a diagnosis of prostatitis. Now, after 6 economical treatments, the results have been remarkable. Instead of taking forever to pee and never finishing till 9 or 10 squirts, I now have full comfort when I pee and am done after 2 or 3 squirts. I haven't felt this good for the last 3 years. Anyone with an enlarged prostate or prostatitis should have this done. Dr I can help you!!!

I could not be more pleased with the results of my treatment. Dr. I explained my treatment options…read moreand was completely honest with me regarding the results I could expect. He was a primary care Dr. with Kaiser and a specialist in urology. The staff is professional and friendly. The facility is immaculate, and all of his equipment is state-of-the-art.

Impossible to schedule an appointment for a new patient…read more First attempt I never got anyone to answer was on the phone holding over 20 minutes it was about 3pm. Second attempt in the morning, answered after a 5 minute hold time. I asked for Dr. Avon the receptionist/admin said that was a different scheduler she said she was going to transfer me, on hold for 1 minute and the the phone hung up on their side. Tried again but after holding for another 5 minutes no answer. I also tried "Make an Appointment" in their website filled out their form and never got a call back. I gave up trying to schedule an appointment.

Pretty awesome staff and doctor. This is the spot right…read morehere. As much fun as you can have at a Urology appointment!

Dr Avon is a very caring doctor. When I saw him years ago, the disorder I had was relatively…read moreunknown and there weren't any genuine treatment plans for it. He referred me to a doctor who was specializing in my disorder.and after a number of years struggling with interstitial cystitis, it's finally subsiding. But, I did receive the best treatments possible for that time, thanks to Dr Avon. Other doctors had put me on endless antibiotics - which never helped. Others wanted to remove my bladder. He had the intelligence to send me to a doctor who knew more about this, saving me from treatments that could've been catastrophic

With all the polish and professionalism of a Philadelphia lawyer, this, very confident, old school,…read moreCase Western Medical Grad, Dr. Mark Avon, entered the room with a kind of panache that let you know...you are in the hands of greatness. His questions were direct and covered the subject of urology, like a ladies dress...Long enough to cover the subject, but short enough to keep it interesting ! His hands moved on the computer keyboard like a conductor, and before you knew it, he was giving you a full exam and doing so with such grace and compassion...You knew you were in the capable hands of a 30+ year veteran! The time flew by and as all of my questions were tendered, he even remembered, to order the labs we discussed. Dr. Mark Avon and his delightful and knowledgeable receptionist JoAnn, are Old School in a good way...They really put the CARE...back into Healthcare! Under the watchful eye of John Muir Health Department of Urology, Dr. Mark Avon, MD is at: 5201 Norris Canyon Rd. Suite 210 San Ramon, CA. 94583 (925) 830-1140