Absolutely love Jenn! Just moved to the area and after years of having the same people it was quite daunting to find someone new for literally everything in my life. Jenn made me totally comfortable getting waxed, pretty much painless. Can't wait to go get a facial and see what other boxes she can check off of my to do list for me. read more

Jennifer is very kind and has a plethora of skin care knowledge!! My skin was well taken care of and she has a great collection of skin care products to help maintain clear skin. I did the orange peel and my skin did in fact peel and felt rejuvenated. A month later, it's time for my second facial, I'll update again soon to see if my stubborn scars go away. Overall, they seem to be and my skin feels really healthy. She also sugar waxed my eyebrows and they turned out really pretty! The studio is cute, very open inside so it doesn't feel like a spa or that zen, but it's comfortable! read more

I read tons of reviews for this precious salon a couple weeks ago in hope's to find a good waxer in Pensacola. The reviews were all superb so I booked an appointment. I got my legs, private parts, armpits, toes, and belly done. I have always been super self conscious about how thick my hair was, but Jen made me feel super great and I felt so comfortable. Her studio is super cute and she really gets the job done. She for real will give you your moneys worth. If you are thinking about making an appointment, definitely don't hesitate to do so. You will not regret it! Thanks Jen!! read more

Jennifer was amazing! She was friendly, professional, and extremely efficient. Her salon is clean and welcoming, and she has great hours to accommodate everyone. read more

What a fabulous facial! My face has never been so clean and clear. Service was specialized and personal and she even gave me recommendations on products to use for my daily routine that were very reasonably priced. In regards to scheduling, I was only in town 1 more day and I sent a request on Yelp late the night before. She responded quickly and worked me into her schedule the next day. I was not expecting someone so accommodating. The prices are very reasonable and the service was spectacular. Next time I'm in town, I will be back! read more

Never tried a lash lift before- technician Jen was kind and knowledgeable- gave complete care instructions. Can't wait to see how long this lasts, as I have only tried lash extensions before, which only really look good for two weeks. Loved that the tinting and plumping of the lashes is included with the price of the lift. read more

Got an amazing facial - my skin has never felt as good! Jen does a great job walking you through the treatments. As an added bonus, she gives great advice and tips on how to maintain your skin. read more

Today i went in to see Jen and got a Brazilian and half leg wax! She made me feel comfortable and at ease the whole time. The new location is coming along nicely. Everything was super clean and hygienic! Great experience all together! read more

Jennifer was very flexible with my appointment times and stayed late to ensure all my services were complete to the highest of standards! Cute location near downtown with relaxing atmosphere and great prices. I would recommend to anyone. read more

I went here today for a brazilian wax, and waxing half my legs, my armpits, my brows and a vitamin facial after me not shaving for a month. This a great place and she used hard wax for my Brazilian and underarms and it was not as painful as past experience s. I will be coming back and recommending this place. I used the $75 deal for $50 and it was a great deal. read more

Excellent experience. Definitely recommend Jennifer - she made me feel very comfortable and did an excellent job. Am very happy and will be going back! read more

I loved my experience here! First of all, the $100 for $75 deal is amazing. I wish I lived in Pensacola so I could be a regular client! I'll certainly book an appointment next time I'm in Pensacola! read more

Fabulous experience! I made my appointment here on Yelp and saw Jen for the Serendipity Facial. This facial includes microdermabrasion, a peel, and microcurrent. The whole experience was excellent, Jen is *truly* a professional esthetician and knows the details of what she's putting on your face - which is so important to me. I can't recommend this place, facial, and most of all Jen enough. I've already made my next appointment and I can't wait! read more

We were in town for a wedding and badly needed a mani/pedi. I do not like the standard nail salons that herd you through like cattle. Jenn did a wonderful job. Very warm and friendly. If I'm ever in the area I'm making another appointment! read more

I had a fabulous experience! A small spa which made it very quiet and peaceful. A wonderful facial and body treatment. Plus used the 10%off through Yelp with no concerns. It was the best single working mom present to myself and I highly recommend Serendipity! read more

Jennifer is such a professional and made me feel so comfortable during both my Brazilian wax and spray tan. Shes quick, clean, and a delight to chat with! Highly recommended! read more

I have been coming to Jen for 2 years for facials and eyebrow waxes and she is THE BEST. I came in with terrible acne and she knew exactly what to do. She also tailored every facial specifically to ME. She is passionate about her job and is super nice. Definitely worth a stop in. read more

Jen earned every single star. I booked an appointment because my original studio was booked & I needed a last minute service. Jen was absolutely fantastic. From the moment I stepped in I felt comfortable & at ease. She most certainly knows her craft & took me through the waxing process quickly & painlessly. I have without a doubt found my new favorite body hair removal studio! read more

Just had one of the best Brazilians ever with Jennifer. She was so amazing and sweet. She talked the whole time to me and made me feel so comfortable. I don't live here full time and she got me right in and had the best experience. So happy I found a great wax person down here. I'll be back again! read more

Best brow job in the south that I have thus far! Thank you Jennifer, you are amazing!!!!

There is a reason for all those 5-star reviews! If you are looking for a place where you can truly relax and trust in the excellent skills of an experienced professional, make an appointment with Jen Messer. I had not treated myself to a facial for far too long and I am so glad that I chose Serendipity! read more

Call and confirm any appointments you make online. I made an appointment and received the confirmation email. Yelp also sent me reminders about it. I showed up to the appointment and she was not there and no one could get ahold of her. After waiting 30 mins past my appointment time i just left. Jennifer did follow up with me with an apology and offered future service. read more

I had yet to find a good Brazilian wax place in town until I came here. The place was warm, welcoming and super cute. Jennifer was super nice and easy to talk to. Did a great job. I'll definitely be back! read more