Rachelle is amazing! This is my first time doing anything with my lashes and she was super knowledgeable and patient during my free lash consultation, letting me know all the options and not trying to push me in any direction. We tried out a few eyelash extensions as a tester to see if I had any allergic reactions. Once I tested that for a few days it was easy to book my appointment on her website. The process was very straightforward, the space is clean and welcoming, and she is so friendly and professional with everything. I'll be coming back often! read more

After two years, my original permanent liner needed some love. The pandemic years got them turning blue! I needed someone with a magic touch to touch them up. And I'm so glad I found this place! + Responsive + Informative + Communicative + Down to earth + Amazing detailed work + Legit talent My liner looks sooo good. I'll be back for my annual touch ups! read more

Serenity Beauty Lounge - Fresh liner tattoo to touch up my 2 yr old liner! - Skin Care Near Me - Concord, California

It's really hard to find a place that embodies such attention to detail and a genuine commitment to quality. Serenity Beauty Lounge in Concord is just that kind of hidden gem. The service here is impeccable, with a team that goes above and beyond to make each visit feel special. From personalized recommendations to their selection of top-notch products, everything is thoughtfully chosen to enhance your experience. Serenity Beauty Lounge offers more than just a quick treatment--it's a complete experience. The lounge is beautifully designed and welcoming, making it easy to unwind from the moment you step in. The staff take the time to discuss your needs, offering tailored advice that aligns with your personal goals. You'll leave not only looking refreshed but feeling genuinely cared for. What really stands out is their commitment to quality and customer satisfaction. You're not treated like a number here; you're treated like family, which makes every visit feel personal and memorable. If you're looking for a spot that prioritizes both luxury and results, this is the place to go. Highly recommend it to anyone seeking a consistent and high-quality self-care experience! read more

I am beyond impressed with Rachelle's performance! Serenity Beauty Lounge is one of the cleanliest, friendliness places I've ever been! Location & Parking: Very easy to find! This is located in downtown Concord where there is plenty of parking. Once you enter the building (small businesses in the plaza) it is in clear giant letters that is very easy to find! I am one who tends to get lost but the location is convenient and accessible! Greeting area: Once you enter Serenity Beauty Lounge, Rachelle kindly greets you! She is very friendly, approachable, and really makes you feel at home! I love that there's a Keurig there! I looked around and instantly felt at peace because the music there is so calming and relaxing; the walls are painted with a beautiful color that really brings in the mood! I must say I was impressed with how clean the place was! I'm VERY picky in making sure places I visit are clean and this has to be a 10/10 for those who look for that as well! Spa room: After filling out her easy and clear questionnaire (she really makes sure she gets to know your routine!), Rachelle escorts you into the spa room where you change into a warm towel. She gives you a hanger and is very patient as you get dressed. The working table you lay on.. I can't emphasize enough how quickly you melt right into it! The sheets are very clean and very soft. Did I say it was heated as well?! It brings your stress levels down so quick. The lighting in the room was beyond perfect and it's very relaxing. Service: Rachelle is very kind. She is also very knowledgeable. She is not like those other beauty estheticians who are pushy whatsoever. I've had many foul experiences where I am trying to relax and enjoy myself and someone is trying to sneakily up-sale. No, none of that with Rachelle. She makes sure that she spends 100% of her time with you. What I really like and admire is that she left her phone in the other room during my treatment. I appreciated that as a customer because other estheticians almost seem like they are rushing because they have another client. She made me feel like I was the only one on her schedule and I may or may have not been the only one! My lastly and important rave is the fact that she walks you through EVERYTHING she does. How simple, but so essential I LOVED that! As you get a facial, you experience different temperatures, feelings, and treatments and she does not surprise you with something you aren't expecting. Rachelle explains everything as she moves on to the next treatment and I highly appreciate that. I have to give this place beyond 5 stars and highly highly HIGHLY recommend this place if you want someone who truly cares about your skin care. She loves what she does, that's something you can totally tell about her business. Thank you for an amazing experience, I will totally be back! read more

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Rachelle is an amazing artist. I started seeing her in Concord for lash lifts. Until now my eyelashes were so straight not even the best of eyelash curlers worked. Now I get compliments on my eyelashes all the time and if I have lash extensions. Just recently she turned me onto permanent makeup and I got permanent liner. My eyeliner looks super natural and fantastic. My morning routine is now 5 minutes. Thank you Rachelle for making me feel beautiful 24/7 read more

Serenity Beauty Lounge - Permanent Eyeliner and lash lift no mascara - Skin Care Near Me - Concord, California

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I only recently started taking more time for myself and doing some self love. This place was great! Rae was so knowledgeable and took time to make me comfortable and relaxed. She talked to me about making a plan that I can stick to and helped me to visualize the benefits of self-care. I love it and can't wait to go back!! read more

My eyebrows have gotten paler and thinner over the years so I decided to look into microblading. I know several ladies with beautiful eyebrows who mentioned using Rachelle's services. After talking with Rachelle I knew she would do a great job. AND SHE DID! I love how natural my eyebrows look now, after Rachelle worked her magic. I highly recommend Rachelle, the Owner of Serenity Beauty Lounge! read more

Amazing! Love love love my microbladed brows. I naturally have sparse brows & the hairline strokes filled in the necessary areas to perfection.. My brow artist was professional, friendly, knowledgeable and took every Covid-19 precaution required. read more

WOW! I've struggled to find a reliable lash tech in the Concord/Pleasant Hill area. I took a chance with Serenity Beauty Lounge and hit the jackpot! Rachelle is amazing!! I got a lash lift done by her and she didn't disappoint. From the moment I walked in the shop, I felt welcomed as she greeted me with enthusiasm. She also ensured me that she would be wearing her mask while doing the service, which I appreciated. No one wears masks anymore :( Her room was very clean. I laid down on the bed (heated btw) and asked if I could wear my airpods during the session. In the past, lash lifts took almost an hour and the tech would leave the room for 15-20 minutes at a time to let the treatment set, so I needed music to help pass the time. With Rachelle, I didn't even need them because she was so quick! The whole process only took 30 minutes and we engaged in a great conversation. She also used vegan products that didn't smell or sting. I really want to go back, but my lashes are still curly :D almost 3 months later and they've held strong. She'll definitely be my go to place going forward. I highly recommend her!!! read more

I just recently had my eyebrows laminated and waxed, with Rachelle at Serenity Beauty Lounge, and I am totally blown away! Prior to seeing her, I had expressed having trust issues when it comes to my eyebrows and Rachelle has done an amazing job at easing me. You can tell she loves what she does. I've never had a lamination done before. I've attached a photo below of my brows. These are my results after a week. I highly suggest everyone book an appointment with her if they want fresh eyebrows year round! read more

Serenity Beauty Lounge - Brow Waxing, Brow Lamination - Skin Care Near Me - Concord, California

If you're looking for lash extensions, look no further. Rachelle is by far the best. I've been a lash enthusiast for a few years. With other techs I always struggled to get the "right"mix of length, curl and volume. Especially at the outer corners which always dragged my eyes down making me look older. Decided to give Rachelle a try and OMG....she nailed it first time!!! What a difference. I look 10 years younger with her expert technique. Rachelle definitely knows her business. She listened to what I wanted and created the look I dreamt about but could never get. Seriously... you cannot get better than Rachelle. Stop paying for lashes that are never quite right and get the look you know that's perfect for you...go to Rachelle. Thank you Rachelle I'm so happy I found you. read more

Rachel Neitte was FABULOUS. I trusted her with my brows and she did not dissapoint me at all. She was careful and made sure I was comfortable and that everything was to my satisfaction. Her place is quiet and clean. I get lots of compliments on my brows and I enjoy them everyday. I highly recommend Rachelle @ Serenity Beauty Lounge in Concord, CA . Book your appointment now. read more

Ms Rachelle is very fun and professional at the same time. It was my first lash lift experience but she made sure I'm comfortable and satisfied. She explains everything very well, and listens attentively to my concerns. Also, she was busy that time as she just moved to a new place, but still accepted me. Definitely, no dull moment with her! And the place was amazing, feels like home! You have to give it a try! read more

A couple of months ago I was desperate to find a facial place that has back facial service that is affordable, clean, cozy, close to the house and yet I found Serenity Beauty Lounge! Ever since I went there, I started to booked other services such as lash lift and facial. I'm glad I found Rachelle! All her services are fantastic! read more

Rachelle is nothing short of fantastic!!!! I have had my lashes done by her many times and I most recently got a lash life done. Rachelle is meticulous and dedicated to her craft. She really takes her time to make sure your lashes look beautiful and always follows up afterwards to make sure that you're not feeling any discomfort after your services. I highly recommend Rachelle! She'll have you leaving feeling fresh, fabulous and like a movie star!! read more

Rachelle is the best! .. I've been getting eyelash extensions for a long time . First of all .. the glue she uses does not burn my eyes this is pretty important to me because I've had them done where the lash tech just says nothing while my eyes are tearing down my cheeks with my eyes closed... Rachelle makes sure that my lashes do not touch my glasses, they are perfect in length .. not too long where they start looking fake and spidery My lashes always look amazing. She's also very clean, always washes her hands before touching my eyes . I'm impressed with her craft and her skills ... check her out! You won't be sorry read more

Got my first ever facial with Rachelle not to long ago and was blown away with how amazing the experience was! Rachelle was very informative every step of the way, so not only did my skin look and feel amazing but I learned a lot too. Looking forward to my next treatment! read more

I never thought that spending time in a beauty salon would be my idea of a good time. Lucky for me I was fortunate enough to meet Rachelle, the owner of Serenity Beauty Lounge. I just had my 36 birthday, in Tahoe, and after a few days of high altitude and not so kid friendly beverages, I felt like my skin had been through the ringer. After talking with Rachelle, I decided to make an appointment for a facial, and it was one of the best decisions I have made in a long time. Rachelle was so great at educating me on what to expect, her processes, and what each part of the treatment was meant to do. It was one of the most relaxed experiences of my life, and I immediately felt a difference in my skin as soon as everything was over. I felt so clean and refreshed. I will definitely be visiting her again and based on my experience, I would recommend anyone reach out to her and ask about all of the services she offers and make your appointment NOW! read more

Had my first facial ever with Rachelle. Why did I wait so long?? What a great job she did!! Skin never felt better, and was also treated to massage as well. I will be going back on a monthly basis, and I cannot wait for my next session. Get in touch with Rachelle today....you will not be disappointed. read more

Rachelle is great at what she does! Got a lash lift and brow wax and super happy with the results. It's crazy how much just a few things can add a little pep to your step. It also doesn't hurt that she's also warm and super friendly. Would recommend. read more

I have pale skin and blonde hair. Every morning I have to put on make-up to give my face color and features. I'm not an artist, so this is not easy, I don't ever get it perfect, and it takes tons of time. The most critical step - drawing in my eyebrows, a super important part of the face, part of the framework! Easily half the time of my make-up routine! I was referred to Rachelle at Serenity Beauty Lounge for her microblading skills with eyebrows. Now this was a high-level referral - it came from my mom! I watched as my mom went through the process. She had such a great experience I decided to get my eyebrows done. The best decision ever! Every morning I look in the mirror and am excited that I woke up with eyebrows! It makes such a difference! The shape is perfect, I LOVE LOVE LOVE my eyebrows done by Rachelle at Serenity Beauty Lounge! read more

I've got nothing but great things to say about this place: clean and sanitary, cool decor, a variety of services offered and awesome owner! Rachelle does a fantastic job every time and I always look like a million bucks after! Stop by and see for yourself...you won't regret it! read more

Recently started getting my lashes done with rachelle and I love them! She is very meticulous because she wants your lashes to look perfect. Her salon is super cute and in a great location in concord (free parking!) also had her touch up my eyebrows ( micro blade) and they look great. I also have been looking for some one to do facials and she does them too! My skin was getting more oily than normal and needed a facial so she was able to do both facial and lash fill, very convenient to be able to get them Both done in one setting! She also does waxing which I have not had done but again very nice that she can do it all! read more

So glad I found Rachelle and Serenity Beauty! I had gotten my eyebrows tattooed about a decade ago and they have faded. I paid a lot of money back then, and I mean a LOT. I was hesitant to do it again, mostly because of the cost, but when I found out how much Rachelle charged, I was thrilled! I wanted proof that she could make my eyebrows look good, since I'm a redhead, and turns out she has had many clients with similar coloring and fair skin. The process was easy, affordable, and very professional. I'm looking forward to more services with Rachelle in the future! read more

Rachelle has gifted hands. I have had several facials from her abd each time I am more impressed than the last. My skin has improved tremendously since I have stArted seeing Rachelle. Her knowledge of treatments and products is outstanding. She has a bubbly personality and always brightens my day. Everyone I have recommended to her salon loves it too. read more

Rachelle is hands-down the best esthetician with whom I have ever worked. She is a master with waxing. Not once have I been irritated or inflamed from Rachelle's work. She is meticulous, gentle, and communicative. I trust her implicitly and I will not go to anyone else again; she's *that* good. read more

Looooovvvvveeee Rachelle! Eyelashes are always on point! Never disappointed with results and always look natural!!!

I recently had my lashes done by Rachelle. She did an stupendous job on them. I am so glad I found her to beautify me and Help me reduce my time in the morning before going to work. Thank you Rachelle. Your shop is so clean and appreciate the hospitality you provide. read more

I was referred to Rachelle for a facial treatment. Being a guy I was a bit nervous about what this entailed and would look like. After the session, I was amazed at the difference in my own skin appearance and was educated on how I was taking care of my skin. Lets face it, I am a guy, would guys do this. Well I can honestly say I have a regular scheduled appointments with Serenity specifically Rachelle because of her amazing professional way about her. She is educating, funny, and mostly relaxing to me especially for my first time. She even recommended me products that I can use at home to better my results. Rachelle is a ROCKSTAR and I am thankful to have met her. read more

Needed to get a facial and I didn't have much experience. Rachel was extremely informative and provided a lot of information in such a delightful friendly manner. I never felt so relaxed and Comfortable. I left feeling refreshed and ready to take on the rest of the day. Thank you serenity beauty lounge. I am hooked now and ready for my next appointment... read more

Rachelle has been my go-to for my skincare and waxing for several years now. Her facials rival those of the overpriced spas and she gives that personalized experience by tailoring the service to your needs. I remember going to a really fancy spa in SF and getting a facial there just to try it out. It turns out Rachelle spoiled me with her thorough facial cleansing and relaxing facial massage. You can just see the attention to detail and cleanliness when you get a service done by her. I've recently discovered she does lash extensions and she's got me hooked. I can't see myself without them and love that these natural lashes give me a beautiful daytime look that I can feel comfortable/confident in at work and after I leave the office. I did want some glamorous volume lashes at first. She took the time to explain why she didn't think it would be a good idea for a lash newbie like me, especially since I'm all about maintaining a professional look. She helped me enhance my look without doing too much. I get compliments all the time and am willing to splurge to wake up effortlessly glamorous. Thank you for everything, Rachelle! See you soon! read more