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    Serenity Medical Aesthetics

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    3 years ago

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    Massage Envy

    Massage Envy

    2.5
    (28 reviews)
    0.8 mi
    $$

    I've been a Massage Envy member since October 2018, and it's been a mostly positive experience…read more PROS: - Membership fee is about $69/month for me. Worth it if you go more than once a month (additional 60 minute services are $45, so it evens out to a typical local price - but you have the convenience of scheduling online and going to different locations). - Like I stated above: you can schedule appointments online and visit different locations, which is so nice. - Credits accumulate if you go a month without visiting; you can allow them to stack up and use them for longer appointments. A credit can be used for a massage or facial. - The freedom to try as many therapists as you would like, or stick with the same person every time. - This location is much nicer (and larger) than I expected. Very clean and calming. - Conveniently located in the heart of the Belden Village area, and fairly easy to get on/off the freeway. - Front desk employees have always been very professional, kind, and helpful. CONS: - It can be hit or miss if you're trying a new therapist, but that's applicable anywhere. - The service itself is only 50 minutes. The other 10 minutes are for a consultation/getting dressed. - The setting is very quick and to the point; this is not necessarily a "luxurious" spa experience. - When I signed up, there was a promotion for a free lotion enhancer monthly for one year included in new contracts. They would try to charge me for it EVERY single time, and looked very confused when I told them it should be included. Every time.. for a year. - You're locked into a contract for a year. CON (not related to this specific location, but Massage Envy in general): I'm moving out of state soon, and the process to change my home location seems over complicated. There is a form to fill out, it requires my new address, along with proof of my new address (driver's license/lease/etc). I then am expected to hand deliver it back to that location for them to fax to the new location. I'm moving to Hawaii, so the "hand deliver" part isn't possible (also, this is required for all out of state transfers - who has time for that?).. so now I have to scan and email the completed form, along with my proof of residency, for them to fax it. There is an online member portal for a reason. I feel that the process could be simplified by doing this online. OR, I could cancel my membership and attempt to join fresh at the new location (or just take my business elsewhere). The transfer process overall seems counterproductive from a business standpoint. Overall, I've enjoyed having a membership here and plan to continue it in Hawaii. They always have a special of some sort, so go check it out!

    When I first went there for my back massage Kristin did an excellent job, kudos to her. A week…read morelater I called in for an appointment with Kristin, the receptionist clearly did not know how to communicate, very poor communication and brainless. So I walked in and asked for Kristin, the blonde brainless girl ask me why I was there, let me see, isn't this a massage place and she replied yes, well I am here for a back massage from Kristin, she immediately replied that she is all booked up. My thoughts are Kristin does not have a any friends there, and they are keeping her from getting appointments or they just don't know how to schedule appointments. There are plenty of men who get back massages especially when they drive a lot, I really need and was looking forward to the excellent back massage by Kristin but I will never return there because of this thing called customer service, the brainbird girls at the front desk are completely clueless.

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    Massage Envy
    Massage Envy
    Massage Envy

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    Joie De Vivre

    Joie De Vivre

    3.9
    (10 reviews)
    2.6 mi

    I recently underwent Halo laser treatment with NP Taylor and had an incredible experience! Taylor…read morewas kind, professional, and knowledgeable and made the experience a positive one. I am already seeing a drastic improvement in skin texture, acne scarring, and brightness. I will certainly be back to JDV!

    DESTROYED MY NATURAL BEAUTY. I was told my face shape would not change. Therese suggested sculptra…read moreto me- biggest mistake I have made in my entire life. Please do your research. This stuff doesn't go away for at least 5-7 years and in some cases never. This has been the saddest I have been in my life. I wish more than anything I could have my old face back. I went in initially for an aquagold treatment and prf ez gel facial. I see now why Theresa talked me into sculptra. So she could leave work earlier and make the same amount of money. Two people did my injection at once and because of this I have a crooked face. Why would you rush something that has the longevity of 5-7 years? Why did you even suggest it? I didn't even know they were injecting my cheekbones ( where I'm asymmetrical now) until it was too late. My already beautiful lifted cheekbones did not need more volume. She promised me my face shape would not change. It has drastically changed. Some how this makes my cheekbones less lifted. This way to much volume in my face and managed to my my beautiful jawline heavy and less defined. My face actually looke saggier and the sad part is that it didnt even fix the problem I came in for. This is beyond traumatizing. You can gaslight me all you want. My face is destroyed. My high cheekbones were my best feature and now they are crooked and look less high. I have lost all my joy, and I no longer want to do anything in fear of people seeing me. I look fake. Its a horrible never ending nightmare everyday to hope to cling on to your natural face and everyday see it get worse. Please don't let them do this to you. I will have to get psychiatric help and go see a plastic surgeon. Sadly there is NOTHING anyone can do to stop this stuff or make it go away. I hope my story helps others from having their natural beauty destroyed. NO ONE deserves to feel the pain I am going through. It has affected my job my as a mother and my friendships. I cry every single day over this. Ironically their business is named Joie De Vivre, but because of what they have done to me I have lost my joy for life. How can you hide your face? I worked a week straight with no breaks to afford this. All for them to ruin my beauty in 15 minutes time.

    Photos
    Dr. Franz and the Picosure Laser
    Dr. Franz and the Picosure Laser
    Joie De Vivre
    Joie De Vivre

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    Serenity Medical Aesthetics - aestheticians - Updated August 2026

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