No walk ins. Two stars for cute, appears clean and in a nice little complex with some fun shops. That's said, two of us walked in, she looked us up and down and said we can take only one. We said okay, we can come back later -what time can you take two? Nothing on our agenda at all, easy and flexible. Today, again the looks, we only take one. No one in the place, and it was 11am. Not apologetic, no offer of a later day or time in the week, just didn't want/or need? The business. If she had explained they were short handed or full, NP...but just the looks and the final decision to only take one...all day long. Okayyy-off we go. read more

Serenity Nails is the strangest nail salon I have ever visited. There are no walk ins EVER. You can ask for an appointment and maybe Lin will contact you back or maybe she won't. Lin does beautiful work and some of her prices are ridiculously low ($50 for a full hard gel manicure which takes her 1 1/2 hours to do). Generally the salon is mostly empty. The salon is very clean and neat with peaceful music. I don't understand how her business model works. read more

Wouldn't go back, it was my first time going in and I made an appointment online. As soon as I walked in the woman working was rude and stern in telling me "I don't do online appointments" then why do you have the system up and how would someone going in for the first time know that. Don't waste your time, go to Lawndale Nail Salon. They took me after I called them and service and quality there was amazing! read more

Clean, professional and tranquil. I always walk out of there with a mani pedi that lasts!

I had an unfortunate experience. I was hoping to make this place my new nail home & was excited to try because of the reviews but I am disappointed. I came in asking for dipping powder manicure and a pedicure. I was not asked which type of pedicure they assumed I wanted a basic and didn't give me any other choice. For my nails He tried to say I got coffen nails after I asked to file the sides. At the end of manicure he tells me I'm finished and he (Alex) puts his stuff away. I ask about my cuticles which are visibly struggling and he says "that's extra" like ok ask me if I want it before assuming I don't. At that point I felt disrespected and just decided to leave. Once in the car noticed all the crud underneath the nail as well. I did not feel welcome here. read more

Serenity Nails Salon - Nail Salons Near Me - Baltimore, Maryland

Serenity if the perfect addition to Mt. washington. The staff are very friendly, the location is very clean and convenient. The owner is super sweet and was able to accommodate for my boyfriend and I to come in and get services. The pedicure was really relaxing and enjoyable. I would recommend this establishment if you are in the area. I feel like their prices are really reasonable as well. I do feel like the pedicure was really fast and could have been a little less rushed. read more

Near home very convenient and took me last minute they took their time prices were great and really worth every penny will be back soon.

Was really excited to try out a nail salon close to home. I was sorely disappointed. I went for a manicure and they didn't even do any cuticle/dead skin maintenance. The shapes of my nails are all different and jagged. It's been a few hours and I already have scratches and top coat is flaking off. Usually I got at least two weeks without seeing any damage. They didn't do enough coats. Waste of $50 for a dip manicure. Won't be going back unless I'm desperate. read more

Just don't go here. They turned me away because they didn't feel like taking off my acrylic nails. Which is the only reason I came. They're too fake boujee. Not worth your time or money. read more

Ambiance: The place is clean and well maintained. Plenty of parking. Service: The staff is polite, and provided service on time. It's a small establishment in terms of staffing, so you feel like you're getting directed attention. My gel mani was 'lifting' while I am traveling for 4 weeks. I just needed to get a gel removal and fresh coat. The technician provided guidance on color selection and got me out of there in just short of an hour. Easy. I now have a go to place when I am on the road. read more

Made an appointment for two pedicures. We arrived on time. When we entered and checked in, the woman said she cannot honor the appointment because she's the only one working and she already has a customer. The least they can do is call customers ahead of time if they are short-staffed and not able to accommodate the appointment. Very disappointed and will never return. read more

Wonderful staff with warm and caring smiles that makes the customer know they are part of the family Many little things that makes this the very best boutique salon in Baltimore. The work is praised by many as unsurpassed and the attention to details make the customer want to stay all day read more

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Really really nice people and they did a great job. They are very responsive when you give them a call to schedule an appointment. Overall the place was extremely clean and there was easy parking. So I definitely will be going back, even considering this place isn't the most convenient location for where I live and work. Highly recommend! read more

Serenity Nail Salon is excellent! The salon environment is very clean and relaxing, and all manicurists are pleasant, skilled, and professional. I was struggling with some poorly applied (at a different salon) acrylic overlays, so Mei Mei gently removed them and gave me a beautiful gel manicure on my natural nails. She was very kind and made my nails look lovely again. The owner is wonderful as well - super sweet and friendly. I'm very pleased and will return often. read more

I really love coming here whenever I get can an appointment (my schedule, not salon difficulty). It really is serene with the myriad of plants. I like the quality and the experience. read more

Excellent all around. This is my go-to nail salon and they always do great work. A very calm and relaxing environment. High quality with very reasonable prices. read more

I just had my second appointment today and I was wowed once again! I came in 4 weeks ago with 7/10 nails left from the dip manicure that I got from somewhere else. When I was on the phone making an appointment, they were so polite and didn't mind my broken nails. Some places give me a little attitude about it, but I'm a chronic nail breaker. I got an appointment the same day I called. When I came in, I immediately noticed how clean and welcoming the salon is. If you're looking for a relaxing salon, this is it!! Kathy took one look at my messed up nails and assured me up front that I had nothing to worry about- she guaranteed that her set would last and I wouldn't have to worry about breaking or lifting. She did a phenomenal job and they lasted 4 weeks with no breaking OR lifting. I have before and after pictures of my first set and a picture of what I got today! I will be a loyal customer here for a long time! I have never been to a salon as clean, calm, and POLITE. It's so comforting knowing that I don't have to be hesitant when asking for what I want. These 2 super sweet ladies will get you right!! read more

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I walked in for an impromptu pedi and they took me right away. I had my 6 year old son with me and they allowed him to come in back and sit in the chair next to me. No issues. The pedi was top notch and worth every penny spent. I will be back. I'll make an appointment next time though! read more

Lovely place. Lin the owner, is super sweet always great and accommodating. Kathy is my favorite! Whether it's dip powder, gel, or regular mani/pedi she does a PERFECT job every time. I leave absolutely satisfied with my beautiful nails ! read more

Serenity Nails Salon - OPI Dip Powder Funny Bunny. - Nail Salons Near Me - Baltimore, Maryland

A beautiful nail salon just less than 5 minutes from where I live. They had such prompt appointment time and all the staff was very professional. The salon was clean, well lit and played calming music. They have an excellent selection of nail colors from great brands. I had no trouble choosing the perfect colour. Roger did my first ever acrylic nails and he is just wonderful. Very precise and delicate techniques. He made me and my hands feel well taken care of. The price of the salon was also very affordable and you definitely get excellent quality. I'll surely be coming back. read more

Serenity Nails Salon - Nail Salons Near Me - Baltimore, Maryland

Very clean and relaxing. Everyone was very nice. Pedicure was nicely done in 30-40 minutes. Manicure was good but hasn't held up as well as previous ones. Overall I would return and do recommend. read more

this place is tastefully decorated, but there customer relations need to major redo. I had been given a 10 AM appointment and arrived right on time. I sat there for 15 minutes before I asked how long it was going to be. There were two technicians working with other women. I was told it would be at least 15 more minutes because the person was i"stuck in traffic". I am not waiting for more than a half hour for an appointment and if indeed, there was a traffic issue, they had my phone number to ask me if that would be OK in which case I may or may not have been able to adjust my schedule. I left and will not go back. My time is as important as theirs. read more

Best service ever!!! I went in anxious and nervous because I had a reaction to nail chemicals (NOT FROM THIS PLACE)....Kathy was very knowledgeable and took great care of me! I explained my issue and she made sure to be gentle and took her time. The service was amazing and the atmosphere was very relaxing. I can't wait to go back!! read more

Serenity Nails Salon - Nails-fill in - Nail Salons Near Me - Baltimore, Maryland

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My mom and I went to this salon for the first time and we had a wonderful experience! I called ahead to make an appointment and the woman who answered the phone was so warm and friendly! As soon as we walked in, I was greeted by my name and we were immediately put into chairs to be serviced. I got acrylic nails and my mom got a mani pedi. Ms. Kathy was the one helping us. She was very kind, and her work was clean and meticulous. She was also very receptive to both of our wants and suggestions and we are beyond satisfied with the results! read more

Serenity Nails Salon - Acrylic nails - Nail Salons Near Me - Baltimore, Maryland

If I could give this place 0 stars I would. I went in as a walk-in and the woman at the front told me that she was the only worker there that day and she had no availability. If you don't have enough staff present you shouldn't be open for business. Very unprofessional will not be back. read more

Wow! Finally found a nail spa that is affordable, clean and relaxing! Highly recommend! I appreciate that they take appointments and send text reminders, best salon I've been into in Baltimore! read more

This review is based of first impression... I scheduled my appointment the day before and was able to get in. I was delighted with that. Once I walked in the salon I was happy with how clean and calming the atmosphere was. It honestly gave the vibe of a spa. The service I booked was a pedicure. The attention to detail was phenomenal. Usually when other salons do a scrub it's for 10 seconds and that's it, but not this one! I felt like I had new legs afterwards!!!! And same goes for the lotion and massage!!! Their color selection was wonderful too! I got my nails done somewhere else and they were SNS but the technician took some time to help me find a good match when I wasn't happy with the one I picked. SHE EVEN OFFERED TO MIX COLORS!!!! I'm very happy with my experience here and can't wait to come back with my mom! read more

Place was clean and relaxing, and manicurists were very friendly and professional. I got a regular pedicure and gel manicure and they did a great job! Will be back again. read more

Serenity Nails, it's professional staff of technicians and especially Linh, the Salon's owner, have been an absolute joy to work with. The nail spa truly lives up to its name. It is peaceful, beautiful, and meticulously clean - every client has their own toolbox with files and buffers, and all metal tools arrive at the work table or pedicure chair sterilized, and in a sealed bag. The manicure stations and incredible pedicure /massage chairs are top of the line, and the staff is highly skilled at everything from the perfect Spa mani/pedi, to gel, specialty manicures like gel powders and "dip" manicures. There are always refreshments, and most importantly the attitude of the owner and staff is always courteous, completely professional and extremely friendly. Will never even think about going anywhere else. Besides perfect nails, they provide the perfect experience. Love it! read more

Linh and the rest of the nail techs do a flawless job! This salon has the latest nail colors!

nails looks so good and didn't take long. customer service was great too. would definitely go back:) read more

Serenity Nails Salon - nails - Nail Salons Near Me - Baltimore, Maryland

I had a dip manicure appointment with Kathy and she did great! I am from out of state and was very nervous to get dip nails done other than through my usual nail lady. She seemed very experienced and was so nice!! Previous reviews led me to getting the appointment so I thought I would add book with Kathy! read more

First visit to this salon. Technician was not very friendly as I compared how other patrons to the salon who were greeted with smiles and kind words. Regulars, or am I too brown? She neglected to try to find a color more closely matching my nails and toes. I didn't really notice until later. I always recommend good places to my friends. Don't know if I'll do that with this one. read more

The gel manicure barely lasted a week and it appeared to have smudged off in certain areas(I'm assuming from not letting each layer set long enough?) Prior to it peeling off. Also the technician tried to use a tool that was caked in someone else's cuticle clippings on me, before trying to scrape it off with her finger nail and then finally getting up to wash it. read more

Wonderful service! Mini does a great job. Serenity is relaxing and it is a great place to go to be pampered.

love this salon just off Falls Road. the interior is beautiful and spacious with soft music playing, a very restful environment. ample parking. generous hours of operation. the salon owner is careful not to overbook. the products and services are excellent. wonderful customer service. read more

I think after being alive 34 years I just had one of the best mani/pedis of my life! The attention to detail couldn't be beat. I can't believe I've never been here before (beautiful, quiet nail salon right near where I grew up). It definitely has a spa feel. Can't wait to come back again! read more

This place is great ! Friendly staff and reasonable -you need to make appointments in advance because not a ton of staff -very clean as well

Serenity Nails is a beautiful and clean nail salon with experienced technicians. They take their time and give you the attention you want when enjoying some pampering time. Their nail color selection is great and they also have plenty of gel polishes to choice from. All of the technicians are great so call and make your appointment ASAP! read more

Serenity nail salon is amazing! The environment is so peaceful and welcoming. You truly feel relaxed the minute you enter the salon. The staff is very friendly and do a fantastic job! I highly recommend this salon! read more