I've had multiple facials, by multiple people here and I can honestly say they are top notch! Every…read moretime I walk in this spa I'm greeted with a smile and feel appreciated for being there. They take there time, explain what they're doing and create the most relaxing atmosphere! I've started scheduling one every other month! They also carry products in house so I was able to talk through ingredients and what would be best for my skin!! Definitely worth the money.

I was very excited for my treatment at Bloom and Branch Spa up until I met the aesthetician that…read moregreeted me, Emmy. I booked a " 60min customized facial. " LOL Let me start this review off by saying that one's experience and spa, at any point... Should never feel rushed or make one on edge. It is taking me a long time to post this review, because I like to believe the best in people. I want to think that she was having a bad day... But I feel an obligation to let clients know what they're getting into. NOTE: I was going to send this in an email to the former owner, Lisa but unfortunately the spa is *SHOCKINGLY* under new ownership now. (I visited the salon on my last trip to TN last July.) Emmy started the facial at 12:48 and ended the facial at 1:22. I'm not great at time management, but I could tell she was rushing, and she cut it short. I asked Emmy if she did the micro dermabrasion near my milia's on my eyes and she said no I'm not gonna put scrub on your eyes. I understand the eye area is delicate. I have worked in several high and spas in resorts. These milia's were big enough to get to safely- I only made the appointment because I was told him I saw that the aesthetician would take care of them. Upon getting into the treatment room, after I laid down onto the bed and was greeted with a knock maybe 10 seconds after getting undressed- I felt rushed, pressured and uneasy. I just washed my hair, and when she started putting stuff in my face, I asked if she had a headband or towel to keep it out of my hair. Not only did she not have a headband in the room - when I requested one she said, "I think I have one out there.." (with the pregnant pause and subtext of "but I'm not going to go the extra mile." (When anyone who has gotten a facial or done one properly knows the hair must be out of a client's face.) My response: "Oh if it's far no worries..." She never got the headband and continued with her "facial." Emmy immediately told me she couldn't do a scalp massage and a hand massage (or she'd run out of time,) and I said "okay, great as long as you can do the extractions!" Emmy didn't explain at all what she was putting on my face while she was doing it there was no communication it was completely uncomfortable.. nor did she ask if I had any sensitivities or allergies. RED FLAG. Nor did she ask if I wanted oil in my hair for the scalp massage I asked Emmy to get rid of the milias on my cheeks initially, but upon leaving on my way out at the front on, (in the reception area because I noticed she either forgot or ignored my comment and my right cheek had redness and heavy irritation due to her poking at the milias and not finishing.) When I asked about the milias she avoided completely and the two she picked at..note: this was in the reception area she said "THAT'S TINY and I have another client.. so I have to go." Her response in the most uninterested/unprofessional and catty tone. I was shocked at the unprofessionalism I was given, not only because of my experience, working in spas and going to many ... But also because there were other clients and the reception area, as well as the (obviously nice but learning,) brand new receptionist. If I was the owner or manager at this establishment, I would be absolutely mortified. I was embarrassed on behalf of the owner because it's a really cute place. I'm leaving the review now because I'm back in Tennessee and I still have hyperpigmentation from where she picked at my milias

This was my first time going to Callie ( Divine Skin ) and it was a great experience! Her office is…read morelocated in the Victorian buildings and is very cute and inviting. She was very warm and sweet and welcoming when I walked in. She has a very calm energy :-) She used the skin analysis machine on me and I saw all the ickyness going on that I wasn't aware of! She was very professional, informative and knowledgeable. She's a clinical esthetician so she knows her stuff. I did the red carpet facial and signed up for the youthful club program she offers for a better deal of monthly visits. I am now a new client ! Definitely recommend !

Callie went above and beyond for me!! She was the 1st facial I'd ever had, and she really just made…read moremy skin GLOW and talked me through everything she was doing. I'm so sad that she left Illinois, so if you're in California, head over to Callie, he facials are life changing!!!!!!

I had PRF injections with Amy and had such a great experience. She is incredibly sweet, kind, and…read morevery knowledgeable, which made me feel comfortable and confident throughout the entire appointment. She took the time to explain everything clearly and answered all of my questions without making me feel rushed. Her office is also very clean and welcoming, which is something I really value when it comes to treatments like this. I'm already loving my results and will not hesitate to come back to Amy for future treatments. Highly recommend her if you're considering PRF or any aesthetic services!

Admittedly, I'm not a big edit to the face girl but I reached out to Amy 6-9 months prior to my…read moredaughter's wedding to get some thoughts and advice from her to make sure I looked my best on the big day. Several months before the wedding we started limited Botox and a few other minor processes to make sure my skin was fresh and shiny on the big day. I was super happy with the results. Amy really listened to what I wanted vs trying to sell me on something more than I was ready for. I've continued to go to Amy for ongoing "maintenance" to my face. I'm happy with the results and enjoy my catch up time with Amy as well. I would highly recommend!

I've been fortunate enough to have seen Tara a few times for Botox and filler and her attention to…read moredetail, her knowledge of facial structure, and even the somewhat smaller, but still very important things like, taking her time to minimize bruising, etc., is unmatched by any other person that I've ever let come near my face with a needle! Thank you Tara for being outstanding at what you do!

I can't even begin to put into words about how great of a facility this is. From the time you walk…read morein the door you're made to feel so welcomed. The aesthetics are top tier and it's soooo clean. The check in process ran smooth and was hassle free. Regan is so sweet! She made the check out process just as smooth. Love her! This was a total surprise to come here. I've always wanted lip fillers, but finding the right person seemed to be the issue. My best friend did her research and came across Kristin's instagram and the rest is history. I got a full syringe of filler. My friend received several units of Botox and hydration for her lips. She was blessed in the lip department, so filler wasn't needed. I can't recommend Kristin enough!!! I'll sing her praises for years to come. She throughly explained the procedure and ensured I was comfortable throughout the entire process. You can tell the passion is there and she will get you your desired look. This will not be my last time. She has found new clients in my friend and I.

I visited this spa for my birthday, and I had the best experience. I was able to bring three…read morefriends, and we were given a private room to relax in. It was decorated, and they provided finger foods and drinks. We had the room for four hours, and during that time, we each received a 30-minute massage and facial. We had tried to book hour-long services, but it wasn't something the spa was able to accommodate, even though we booked months in advance. Either way, it was a memorable spa day.

First time customer. Needed a new place to get a haircut. I felt like the customer experience could…read moreuse some fluff. Nice clean booth areas. Haircut was fine - she listened to what I asked for.

I usually go to the Brentwood location and have had phenomenal service done for laser treatments…read more but unfortunately I went here for the first time and did a BBL treatment for $500 and was told they they just got lasers at that location. I think they have not been trained properly because not one brown spot or red spot was lofted and had no peeling. I feel like I got ripped off and don't know what to do to rectify the service . I will never go to this location again.

Love this practice! Went to such a fun event last night when this location kicked off their hydro…read morefacials. CSPS frequently hosts these types of receptions for their patients and it's always so well done. Staff is super and this location is beautiful!! I had not been to the Franklin office in a while and it's remodeled and feels brand new. Very clean, too.

Stacy is an absolute sweetheart, who is also passionate about her job. I first heard about Stacy…read morewhen she was offering an Amazon Local deal for eyelash extensions. After a bad experience with another business, I was scared to try anyone else out. Stacy was so helpful and understanding about all my fears about the extensions (glue allergies etc.). She even let my friend and me do a mini-trial before we purchased the deal. I have a very crazy schedule, but Stacy is always willing to work with me. She has even stayed late at work to accommodate. To top things off-- she has the best prices in town! If anyone is in need of eyelash extensions- I recommend her 110%! She also offers waxing services, which I haven't tried out yet... but I certainly will!

Fist experience was amazing! I got the eyebrow tinting and brow wax!! Will be back for Brazillian…read moreand mink lashes.

Wonderful experience. Lovely and knowledgeable owner. My face was noticeably improved the very next…read moreday. Less puffiness and smoother.

Diane provided an incredible experience during my treatment today! My facial was better than any I…read morehave received in high end resort spas. She is a fantastic clinician and customized my treatments to my individual needs. She uses quality products and she is highly skilled in a variety of wellness treatments such as facial cupping and LED light therapy. If you want a rejuvenated and beautiful complexion with a relaxing and peaceful atmosphere, you will want to book an appointment. Highly recommended