I used to love this place but my last appointment was one of the worst experiences I've had. The…read morelady who did my massage and I agreed that I wanted a regular medium pressure massage but it was extremely painful. I usually go for a high pressure massage and am fine but the morning after I was sensitive to the touch and had bruises the next morning. I think the worst part about this experience is that I called to explain why I was unhappy with my massage and they could not care less. It was so disappointing to see how little effort they put into fixing the problem and making sure it would not happen again. I am not even sure I can go back after how I was treated this last time.

Very grateful a Mother's Day gift card was honored after changing rates affected the package. Also…read moreappreciate an explanation of the 24hr cancellation policy. Thanks to the manicurist, Natalie, who helped make this visit enjoyable. Her aim was to be accommodating and creative ways to providing a great client experience.

excellent! I was very pleased. I was running late afew minutes. The desk was very friendly. And…read moreJoshua was excellent

I've had several massages and my husband and I have done about 3 couples massages together. This…read moreone was by far superior than previous ones we've done in Lafayette. Ms. Dawn and Ms. Norma were both top tier. Different techniques were used throughout the massage which created a relaxing experience. The facility was clean, the beds were comfortable, and the staff were friendly. We will definitely be returning to try some of the other services.

Alexis gave an outstanding chair massage that provided much needed pain relief and increased neck…read morerange of motion.

Clean polite place. I was disappointed that my manicure only had a 10 sec massage and my pedicure…read morehad less leg and foot massage than that. I notice other clients received a much longer massage. Sadly I even mentioned that was my favorite part but it was basically not existent. So on the fence returning. My wife enjoyed hers so she is definitely willing to go back.

Richard is always the best. He always does an amazing job with my deep tissue massage.read more

I had my first facial in over a decade, needless to say I was a tad nervous. Debbie, my esti, was…read morequick to put me at ease. She was friendly, gentle & knowledgeable about the facial I had booked. The spa was very well decorated, furnished, smelled pleasant & had a low volume, relaxing music going. I can not wait to book with Debbie again, and try their massage services.

I came here as a gift to my fiancé for his 30th birthday. I booked the thrive package which…read moreincluded a massage, detox body wrap, and signature facial. I upgraded the massages to hot stone and deep tissue (best decision ever) We were greeted by the owner and she was very welcoming and excited to meet us. She offered to buy us lunch from the place next door. Definitely will be back!

I go to this spa at least 2 times a week for several services and all the therapists are so good!…read more I would highly recommend this spa!

I requested a deep tissue massage. I received a gift card for my birthday for an 90 minute deep…read moretissue massage. Upon arrival they collected the gift card before servicing me, that was fine. I told her I wanted medium pressure initially she gave medium but after she started I told her that I would like a deeper pressure. She applied deeper pressure for period of time And then stopped, I reminded her again that I want a deeper pressure, she applied for about 30 seconds and then reverted back to light pressure. She seemed really distracted. Previously she had covered my eyes with a towel so at one point I took the towel off of my eyes only to see what she was doing because she was just petting my foot as if I was a dog. I watched her for about 30 seconds staring at something off to the left with one hand on my foot And the other hand at her side. I asked her what are you doing watching tv? She seemed shocked and said that's kind of random. We don't even have a TV in here. I've heard about people doing that before but now I was watching the time. After that, she rushed the rest of my massage and I left disappointed.

Ive had a massage with Nicole and several Facials with Jo... They are fantastic!! Jo is very…read moreknowledgeable and helps me decide everytime, leaving my skin feel refreshed. I will always go back, as the spa is very nice, the receptionist is always very social and on top of the game and the services are great! Later after my appointments, they always call to check up on me... Very appreciable of that!!

Great staff when you arrive Massage therapist Rachel is…read moreexcellent All around great services Love them

Looking to get refunded for a specific situation and have proof of purchase but I'm getting…read moreinteresting to say the least responses from the manager Kaye that oscillate between the system is down and it takes too much time to look up a gift card. If we can get this refund resolved I might change my tune while it's been an incredibly negative experience so far. I live an hour and a half away and wish it were easier than being restricted to handling things over the phone. I recommend spa lovers seek another place from the confusion, and lack of care I've received so far.