Service 2000 Electroménagers

1.8 (10 reviews)

Appliances & Repair

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Services - Service 2000 Electroménagers

Cooktop repair

Appliance installation

Range repair

10 More Services

Appliance repair

Stove repair

Dishwasher repair

Dryer repair

Freezer repair

Ice maker repair

Oven repair

Range hood repair

Refrigerator repair

Washer repair

Service 2000 Electroménagers Photos

Service 2000 Electroménagers - Nos employés suivent des formations régulières afin d'être à la fine pointe des avancées technologiques - Appliances & Repair Near Me - Laval, Quebec

Service 2000 Electroménagers - Photo - Appliances & Repair Near Me - Laval, Quebec

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Patrick B.

19 days ago

absolutely useless. charged 300$ for a 5 minute service visit and the technician didnt even speak english. he was very rude and i really have never dealt with any service company this terrible read more

Business owner information

Service2000 É.

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Benoit D.

1 year ago

Technicien sans ressource et incompétent. Mauvaise soumission avec mauvais renseignement. Demande de rappeler pour discuter de ce qui se passe, aucun retour d'appel. Facturation de l'appel de service sans reçu, émise presque 2 mois plus tard et rabais CAA pas appliqué. Bravo pour rien! 160$ aux poubelles read more

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Tt D.

2 years ago

Your driver is a rude piece of $Hl7 we asked him nicely to move his car off the driveway we cleaned and are dealing and he said "dit le en Francais et jva le faire" we will all be leaving a bad review for this !Dl07. Longueuil location we called to complain but the woman put us on hold and then hung up after a few minutes. read more

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Amy T.

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Pete N.

8 years ago

Very disappointed - Called the number for our old repairman as our washing machine had stopped working and was redirected to Service2000. OK no problem. Explained that we have a Samsung washing machine with a 5E error. Will send a repairman - $90 service charge - OK no problem. Repairman showed up when scheduled and brought along a trainee - OK no problem. Now I had already googled the error on the machine- 5E - drain pump clogged and/or broken. I watched the youtube video on how to repair if clogged and $100 part on Amazon to replace if broken. The repairman looked at the error and said "oh an SE error that could be a problem". I immediately corrected him to tell him it was a 5E error - clearly he had no idea what he was talking about. I then made my fatal error when I had to take a phone call and left them with the machine. 10 minutes later the 2 of them came upstairs and told me that the drain pump had to be replaced and they need to order the part - would be a $427 (i don't remember the exact amount but over $400) repair job. I told him he was crazy and to leave but had already paid the $90 service call. They left. I took my phone downstairs and watched the youtube video, took apart the machine and found the pump (which still had the seal on it - so he never even opened it). I opened the pump, removed a clump of hair, put it back together and the machine works perfectly. A job, never have I done before, that took me 15 minutes to complete. I called the office 2 times to complain with no response back. I would have no problem with the $90 charge had the repairman actually opened up the machine and done his job. My issue is that they knew the machine, they knew the error before showing up, they showed up completely in the dark, they did not even open the machine. They happily took their $90 and tried to rip me off with excessive costs for something that could have been resolved in the 10 minutes they were here had they actually looked. Since nobody has had the courtesy to try and resolve my complaint I am refusing the charge on my credit card and promise will not ever use this company again and will make sure those I know will do the same. Very unimpressed. read more

Business owner information

Amy T.

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Andy W.

7 years ago

SKETCHY BILLING PRACTICES STAY AWAY I recently hired Service2000s services to repair an issue with my dishwasher, namely replacement of a broken fuse and repair of creaky door hinges. When the technician came, he replaced the fuse, inspected the door frame and told me it would most likely require replacement of the hinges. He quoted me 350$ for all the work to be done. In the end, he simply sprayed some oil into the hinges and that seemed to solve the issue. I felt a bit ripped off that he did not actually replace the door hinges, but I guess what's fair is fair, since the door issue did indeed seem to be corrected. Unfortunately, a few days later, the door started creaking just like before. I called Service2000 to resolve this issue and to perform the door hinge replacement I was promised and they refused to do so. I would stay away from this company. These are shady billing practices all done in order to squeeze an extra 100-200$ out of me and I do not believe this is not how one ought to be conducting business. Please look at the other 1 star reviews here before you ask them to look at your appliances. It appears I am not the only one who has suffered from "miscommunications" with regards to billed services. You have been warned. read more

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Amy T.

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More info about Service 2000 Electroménagers

2285 Rue Michelin
Laval, QC H7L 5B8
Canada
Laval
Directions
(450) 473-3003
Call Now
Visit Website
https://www.service2000.ca

From the Business

Specialties

We have been installing and repairing electric and natural gas appliances since 1985. We cover Montreal, Laval, and the North and South Shore. We also sell parts so you prefer to repair your household appliances yourself. What we offer : a fast and reliable service, within two business days, often the same day if possible. Our technicians will visit your home in a two to three-hour window. In most cases, repairs require only one visit. A one-year warranty on parts and labour and a quick follow-up are offered, in case the problem reappears after our visit. Our certified and experienced technicians regularly complete training sessions and are always up-to-date with new technologies. They will also take the time to explain your appliance's problem and give you maintenance and usage tips as well. Objective advices : we will only recommend repairing your appliance if it is worth it. For a fast and reliable service, don't hesitate to contact Service 2000.

History

Established in 1985.

We believe that treating you the way we'd like to be treated is the way to go and we walk the walk. Period! Founded in St-Eustache by Gino and Joceline Mattioli, Service 2000 Mission has always been to provide good service: same day or next day visit, solid guarantee and respect. Now located in Laval evolved from a mom and pop shop to a more structured business without losing its ADN. We go the extra mile to offer you high quality service with a smile. Whether the customer representative, the technician or the admin staff, we all want you to be happy doing business with us. Why? We want to give you every reason to trust us now and in the future so the next time you have an appliance problem, you'll choose the company that takes care of you. Try us if you never did before and if you did, call us again! If you want some referrals, go on our web site and read some testimonials (we have over three hundred customers that did take a moment to let us know what they think of our service.

Meet the Business Owner: Luigi B.

With more than 20 year in the industry, Luigi started his career as a Maytag repairman. Maytag produced the best technicians because they were trained, skilled, empathic and driven to solve your appliance problem no matter how long it would take. As the year passed by, Luigi always carried this service philosophy. This is why he decided to buy Service 2000 in 2008 which had the same quality of service philosophy. Although the company grew tremendously since then, he makes sure that all the staff focuses on providing the same high level of quality service.

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Service 2000 Electroménagers Reviews in Other Languages

French
5 Reviews

Reparation HelioTronix

(1 review)

Notre-Dame-de-Grâce

they took my board to try to repair it but after 2 weeks I could not and to this day cannot get an…read moreanswer from them. AT first I thought they would give it an honest try but now I'm wondering why they wont answer my calls. it frustrating!!!

From the owner: Looking for fast, reliable electronics repair? We fix everything! From phones, tablets, computers,…read moreand gaming consoles to TVs, small home appliances, kitchen appliances, data recovery, water damage repair, and more—our expert technicians have you covered. Quality repairs with a robust warranty. Visit us today!

Moderne Éléctronique

(4 reviews)

Saint-Léonard

Broke the door latch on my microwave oven. It was in great shape otherwise and I knew I'd feel bad…read moreto just throw it away. What to do? Moderne Éléctronique! Their location is a bit out of the way, but I made the trip out and dropped off the microwave. They got back to me in a couple of days with a quote and within a week it was ready to be picked up. The microwave is as good as new, and I don't have a new piece of landfill on my conscience. Thanks Moderne Éléctronique! Good service. Clear estimates. Timely turnaround. Good prices. Will definitely bring them the next thing I break. Recommended.

Steve and his team are very knowledgeable about electronics, they advised me not to repair a tv…read more Charged a reasonable fee for checking unit. But was to expensive to repair, so it was not worth fixing. Antonio.

AG International

(1 review)

Laval

In August of 2016 I purchased a Wine Cooler for under the kitchen counter. The appliance was…read moredefective and needed to be replaced. The store in Toronto where the Cooler was ordered, Canadian Appliance Source, was somewhat helpful in solving the problem. An exchange was arranged and a new cooler ordered. Since my original model was no longer available, the exchange was for a different model which set me back an additional $350.00. AGI was disinterested and inflexible in helping absorb some of the cost. Their attitude was 'take it or leave it'. When the appliance was delivered by Canadian Appliance, it was the wrong size. I needed to arrange for a contractor to make changes to the island in my kitchen and had to wait several days with a wine cooler taking up most of my kitchen space. Nothing was assembled and a phone call to the store went unanswered. Very disappointed in this extremely poor customer service. Stay away from these businesses!

Réparation Flash

(9 reviews)

Plateau-Mont-Royal

Ils ont réparé mon lave linge très bien. Ils ont du revenir une 2eme fois car la premiere fois, ils…read moren'avaient pas la piece adaptée, mais la 2eme fois s'est faite très bien. Ils avaient même un systeme à air pour soulever le lave linge et le seche linge par dessus, pour éviter de les porter. Rapide et efficace, je ne peux que recommander leurs services!

J'avais une machine à laver et un lave-vaisselle, le technicien qui est venu a effectué les…read moreréparations, il a répondu à mes questions. Je vais recommander Réparation Flash.

Réparation Flash

(1 review)

Ahuntsic-Cartierville

My parents' fridge stopped working and I was given courteous and helpful information on the phone…read moreby Peter. Other companies didn't even answer their phones! I got an appointment within 2 days. The repairman (Alex) was very nice and was able to fix the fridge on the spot. Thankfully it was exactly what Peter guessed it would be based on my description and they charged me exactly what was quoted (less than another company). I was extremely satisfied and would recommend them to anyone.

KMS Enterprises

(1 review)

My fridge wasn't cooling. The repairman came the next day I believe his name is Jason. He did some…read moretestes and decided we needed a defroster kit, in total we paid $500+ ( parts & labor). We had to call them twice after that because the problem still exists. He then did more tested and decided we needed a timer which would cost us another $288+. We never replied. We are still defrosting the fridge every 3 days and out $500+... thieves.

From the owner: We specialize in the repair/service of all major household appliances such as,Refrigerators,Washing…read moremachines,Clothes dryers,Dishwashers,Stoves,Freezers,and AirConditioners. We repair/service such brands as,Whirlpool-Maytag-Inglis-Kenmore-Amana-Kitchenaid-JennAir-Bosch-Brada-Frigidaire-General Electric.....and many more.

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Ted F.

6 years ago

TERRIBLE! SERVICE 2000 à envoyer deux techniciens à ma maison et aucun d'entre eux n'a pu trouver le MODÈLE du four et le numéro de SERIE. Ils ont cherché pendant au moins une demi-heure et un technicien a appelé son superviseur aussi. L'unité a été légèrement sorti du mur afin que je puisse être dit qu'il est vieux et les pièces ne sont pas disponibles. Ils n'auraient même pas pu trouver le MODÈLE du four et le numéro de SERIE !! Il y avait aussi deux morceaux qui ont tombés du panneau intérieur alors qu'il était à la recherche du MODÈLE du four et le numéro de SERIE et tout ce qu'il pouvait dire était cette unité est vieille et il a remis le panneau sans le réparer! Après tout cela, j'ai été facturé pour un appel de service de deux techniciens. Complètement Ridicule. SERVICE 2000 m'a également dit qu'ils seraient en mesure de me faire un prix de réparation complet afin que je puisse décider si cela valait la peine de réparer et on m'a dit, et je cite " Je ne sais pas, il pourrait coûter quelques centaines de dollars ou plus de mille dollars et nous ne savons pas si cela va fonctionner''. S'il vous plaît ne m'insultez pas plus loin avec une réponse générique comme, ''Je suis désolé d'entendre parler de votre expérience, MAIS ............'' Vous rendez-vous compte que les deux techniciens et superviseur ne pouvaient pas trouver le MODÈLE du four et le numéro de SERIE !!! Quand ils sont partis, j'ai appelé une autre entreprise de réparation et la personne à qui j'ai parlé, a été en mesure de m'expliquer exactement où trouve le MODÈLE du four et le numéro de SERIE juste en lui disant qu'il s'agit d'un vieux four double THERMADOR, et par téléphone !!! J'ai trouvé le modèle et le numéro de série en quelques secondes. FACILE !! SERVICE 2000 à envoyer non pas une mais deux techniciens et ils ne pouvaient pas trouver le MODÈLE du four et le numéro de SERIE.... Et ils étaient là, sur place !!! Comment pourraient-ils penser à me charger. Si cela ne suffisait pas, quand j'ai reçu ma facture VIA EMAIL, ça disait qu'il a été signé par moi et il y avait même une signature, mais ce n'était pas moi qui l'ai signé !!!! Wow, s'il te plaît ne perdez pas votre temps, votre énergie et votre argent avec SERVICE 2000, je ne comprends même pas comment la CAA est derrière eux. Ils n'ont pas pu trouver le MODÈLE du four et le numéro de SERIE.... WOW !!!! read more

Krys D.

10 years ago

Actually better than one could ever imagine! The two front burners on the stove went out on Dec. 24 right in time for the big Christmas Eve dinner and Christmas Day. I called for service not really expecting an appointment until after the holiday but the lady on the phone was super helpful and found a technician who was willing to come see what the problem was. Mr. Ahcene arrived soon after, diagnosed the problem but unfortunately didn't have the parts to fix it. He then offered to see if he could find them and fix the problem. He succeeded!!!! 6pm, in the nick of time, the stove worked!!! Service above and beyond -- truly exceptional. I can't thank Mr. Ahcene and the Service 2000 Electromenager team enough. read more

Marisa G.

7 years ago

Horrible service. First techinician who came to repair dishwasher said it was a connection problem and my dishwasher is 5 years old. Charged 173$ next day was not working. Came back and said 3 parts had to be changed and quoted me 877$....almost more than dishwasher!! Called Bosch who after many attempts and phone calls agreed to pay half parts and send me their technician. The technician said only one part had to be changed for a total of 145$$$ Can you imagine if I would have had this company come back...they would have charged me 877$$$ Incompetent technicians who just want to rack up bill....will never use them again read more

Suzanne V.

11 years ago

Diagnostic, commande de la pièce et réparation de ma laveuse Maytag dans un temps record par le super technicien Jean-François Marinier ! Professionnelle, courtois et ponctuel ! Les prix sont très raisonnables. Super tech, Jean-François Marinier made the diagnosis, ordered the part, installed it in record time! I now have a brand-new Maytag washer! Professional, courteous and punctual. Their prices are very fair. read more

Normand O.

11 years ago

Problème avec laveuse Amana, pièce importante défectueuse. M. Christian Labine a su donner bon diagnostique et effectuer réparation adéquatement. Technicien poli, gentil et professionnel tout au long des visites. Merci. read more

Cla B.

9 years ago

Fast service, punctual, friendly, and most importantly knows what they are doing. Doesn't waist time trying to find the problem. Would highly recommend them. Had my fridge up and running in no time. read more

Pierre L.

7 years ago

Service rapide lors de la réparation de ma sécheuse, le technicien très courtois et professionnel, il ma donné de judicieux conseils. Félicitation a toute votre équipe. read more

Ingrid C.

8 years ago

Best service ever. Professional from start to finish. From the first phone call to the completion of the repair. Will happily use them again and again. read more

Marjorie L.

12 years ago

Excellent service de la part de Mathieu Foster qui a été efficace, professionnel et gentil. Un réparateur qualifié et expérimenté! Bravo! M. Lebreux read more

Margaret