I had an excellent experience with the operator of the store…read more He was fast, accurate and great value for money. I needed help diagnosing my phone's issue and then submitting a corresponding receipt to my insurance. Not only was he able to do it, he was thorough with the diagnosis and documentation, allowing my claim to go smoothly and I finally have a working phone. Throughout the process, he was friendly and honest. I highly recommend everyone to this store. [Not my real name due to Internet privacy reasons, but review is factual]

Super quick response time,…read more The owner was sweet and gave clear prices on the phone, with no haggling. Go during the day is my concern. As it is in downtown.

My phone screen was cracked. Walking down melrose I saw Ash…read morean the shop, he said he would try to fix it. 10 minutes later and my screen was on again working faster too! Glad I met Ash. He sure knew what he was doing. I'll definitely be back thanks! Absolutely recommend these guys for all phone repairs. Thank you brother.

Ash was great. Swapped out my display for me in 15 minutes or less and I'm about my way! Thanks!…read moreI'll be back if I have anymore cracks...

Dropped off my 12" tablet off They repaired it less than…read more24hrs later. Fast service and great communication Awesome prices If your looking to get a tablet fix come here

I smashed my new iPhone 17. I immediately thought I was out a new phone cost, with no hope of…read morerepair. I took the phone to repair world and was surprised that they were not only able to repair it, but did it at a great price. They really saved me from losing everything on the phone and being out a tone of cash. Great service, value and quality Thank you repaired world. 10 out of 10!!

Friendly and helpful crew. They were slammed with a line out the door, but they processed each…read moreperson efficiently and in a friendly way. In addition, based on the circumstances of our request they made it a priority to get it done quickly and to be very communicative along the way. Great teamwork!

Initially I thought the value of the service if you have their plan is pretty good. They repaired…read moremy water damaged MacBook for only $80 (technically 2 months of a $40 subscription to their insurance) when Apple likely would have charged me $300+. Although it now had physical malfunctions occurring that they never informed me, of I was still appreciative of the repair. After returning for what I thought would be good service is where the nightmare began. I brought in a pair of headphones since it's in their list of repairables yet immediately the guy turns me away. He says that they don't do work on AirPod Max's and to go to a different store. He wasn't willing to tell me which store to try or why they can't work on it; he seemed like he wanted me to leave so he could go back on his phone. Afterwards, I tried to get a free PC tune up. I scheduled an appointment and when I arrived instead of being treated properly the guy wanted to argue with me and try to explain to me that my appointment isn't showing up in his system while I'm showing him my confirmation messages. I understand technical difficulties but the guy was just being a weirdo. He snatched my phone out of my hand and then took it to the back multiple times. Eventually it popped up. If the guy could pick up on any social cues it could've went so much smoother. On the receipt is a pickup date, so I return 2 days after it. The laptop still isn't ready. It shouldn't take 7+ days to tune up a PC...The same guy from before helped me and he just blankly told me that they're still working on and it's not ready. They didn't even do a whole lot to the laptop I have no clue why it took them over 7 days to return it. It didn't even look like they wiped it down after using it nor did they remove their barcode sticker. Just terrible service I realized that after 1 positive experience, I got lucky and this place sucks. If you're looking for good customer service. If you enjoy helped at their convenience and lowkey screwed over this place is for you (ex. They will offer you a non-oem quality screen replacement for your iPhone.). Pretty sure they incentivize positive reviews as well so take the other ones with a grain of salt.

My service center was out of Merritt Island, Florida. James was on time, and repaired my iPhone…read morequickly

I'm usually a DIYer. When my charging port failed to work, I saw a YouTube video and tried to clean…read moreout the port myself. After being unsuccessful, I found the Cellphone Guys and read the reviews. I was pleasantly surprised that the reviews were spot on---they greeted me professionally and assured me that they could clean out the port. Within minutes, my phone was as good as new AND, they refused to take any money! I can't say enough good things about this place, and I will definitely be back for phone issues---no more DIY for me, and I'll be trusting the professionals at Cellphone Guys! Thanks!

For all the complaints people have about living downtown, I think what they often miss is just how…read moreaccessible life can become if you actually keep your eyes open. I live on the corner of 3rd and Broadway, and one day I happened to notice a small repair shop across the street called Sky Fix. Not just phones either; computers, software issues, hardware issues, all of it. It made me realize how many hours of frustration I waste trying to Google solutions, watch YouTube tutorials, or use AI to generate step-by-step fixes that somehow never actually work. In my case, my charging ports constantly get clogged with dust and dirt, and instead of simply fixing the problem I end up spending hours stressed out, fighting with cords and restarting devices. At some point you start asking yourself: how much is your time worth? One of the things I love about Sky Fix is how accessible it is. I live right across the street, but even if I didn't, there are multiple parking structures surrounding it and none of them cost more than about ten dollars max. You can park and be at the front door within seconds. It's also directly off the Broadway & 2nd Metro stop, which honestly makes it one of the most accessible tech repair stores in the city. But the real reason I'm writing this review is Eric, the owner and manager. I work in tech myself, so I know what real intelligence in that world looks like, and Eric is one of the most adept minds I've been around in a long time. But what impresses me even more is something most people probably never notice. I see how he treats the homeless people who walk in with broken phones. I see how patient he is with people who are confused, stressed, or just trying to get a dead device working so they can contact somebody safe. I've watched him help people without charging them. I've watched him treat everyone in the neighborhood with dignity regardless of what they look like or whether they can pay. That kind of humanity is rare. Everybody around here knows Eric, and after getting to know the place a little better, I'm honestly proud to support a business like this in our neighborhood. Downtown can feel chaotic sometimes, but places like Sky Fix remind me why I still love living here. I mean I will tell you this downtown gets ridiculous finding a really cool spot with people you can trust is a bigger deal than you might think I don't have a lot of of those people in my life actually so thank you Eric for being one.

Came to drop review!…read more They fixed two PlayStation controller stick drift in a couple hours. There isn't much places that do this in LA. Highly recommend!

The best I always come to him for my repairs he does it…read morequickly and i never have any issues after always satisfied :)

The owner is really kind and nice! He helped me with my broken screen protector, and the new one he…read moreinstalled is perfect. Definitely recommend!

great service 10/10 will come again and will recommend services! Great customer service fast…read moreservice many things in store that will come in handy. really great place 10/10

great and quick service. i came in to ask for a screen replacement and he gave it cheaper than what…read moreother stores are asking for. would recommend.