Wow. Service Hardwood Floors (SHF) is a five star operation through and through. They exceeded my expectations on all levels-- service, professionalism and results. I have worked with a lot of contractors through the years (as I rehab the old condo that I bought) and I can easily say that SHF is amongst the best team with whom I've worked. I had the unique experience of having the same floors worked on twice in one year so I can compare the work of two flooring contractors--apples to apples. My floors are complicated because my home is over 100 years old and there are no subfloors; the floors lie on a pretty peculiar structure. The first flooring company that I hired clearly did not know how to handle the job and the results were disastrous. Not only did the resulting floors have structural issues, the stain and finish were all wrong. The flooring team splashed stain on my walls and dripped polyurethane throughout my house! The floors looked terrible; all that money down the drain. When it was determined that my floors were too weak to be redone a second time, the only option was to have them all replaced. Enter Scott of Service Hardwood Flooring. Scott is absolutely amazing. He is professional, knowledgeable and clearly cares about his work. He walked me through the replacement and finishing process, step by step. I knew the job would be a tough one but Scott went the extra mile to make sure my floors went down correctly. He spent all morning helping me pick out just the right stain and didn't complain once that I was taking up his time. All he would say was, "Take your time. We want to get this right." He is a perfectionist and someone you can really trust to take care of your home. The end result with Service Hardwood Floors is brilliant, beautiful, structurally sound floors. Even my other contractors have been commenting on how beautiful the floors are! One went so far as to say, "These are the nicest floors I've seen." When I heard that, I was smiling ear to ear. Needless to say, I recommend Service Hardwood Floors without hesitation. read more

I am pleased to give Service Hardwood Floors their first positive review on Yelp; however, if you're looking for corroborating testimony, you can also read about them on ServiceMagic.com (where we found them) and Angie's List. My wife and I recently decided to put down new flooring in our condo. We did the bedroom ourselves and were then convinced that the rest of the unit should be finished by professionals--not that we did a bad job, it was just much more difficult and took far longer than we anticipated. We got six quotes from reputable businesses, all of which fell within $100 of each other. What set SHF apart was their senior installer (and owner, I believe) Scott Callejo. He was polite and professional. He made sure he understood our vision. He explained, in detail, every step of his work process, from demolition to finishing touches. He complimented our effort on the bedroom floors and offered to fix up some of our small errors for no extra charge. He also discussed the variables that could increase cost and work time so there would be no surprises. Finally, he promised to leave our home clean at the end of every work day. Scott also said we could save money if I was home to help move furniture around. This was the week between Christmas and New Year's and I happened to be off work. We asked if he could come in the next day and do the job while I was home. Luckily, he was able to move his schedule around to accommodate ours. Scott was true to his word. The first day was only a half day (due to our short notice) but he and his staff were able to complete the demolition and still leave our home clean and orderly. To offset the time lost on the half day, Scott and his crew came early the next morning. I should mention that the rest of the crew had the same polite and professional demeanor; they were great. Anyway, I could not believe how fast and efficiently they worked. They actually finished the job that day. From getting a quote to the finished job, it was only three consecutive days. And our floors are beautiful. It's like we have an entirely new home. In short, Service Hardwood Floors delivered outstanding work. They were incredibly proficient and hard working. Their prices were competitive. And they were nice! I can't say enough good about them. Hire SHF. read more

I had a great experience with Service Hardwood Floors, both Scott and Jay were very professional and did not leave until I was completely satisfied. I would recommend to another. They took payment in 2 intervals, once to start and balance at end. Service hardwood floors was also the best quote of the 3 I received. read more

I hired Service Hardwood Floors to remove all carpet throughout the house and install hardwood floors in my living room, closet, small bedroom/den, upstairs hallway and to refinish my stairs. The work they did was excellent. However, Scott changed the terms of the written contract midstream - he did not remove all the carpet, he charged me for installing 390 sq feet of flooring and installed approximate 340 sq feet of flooring. He did not remove the carpet from the closet or install the flooring in the front closet. He had me to buy 5 threseholds, installed 2 and took the other 2. He wanted me to pay him in full prior to completing the work. When I refused, he asked why not? I told him, because the work was not completed. Who pays in full prior to completing the work? In addition to the 50 sq ft of flooring left over that I was charged $3 per square foot to installed, I lost another $60 on the threseholds that they took, plus another an entire closet that was never completed. This job cost me an extra $450. I would never use them again or refer them. read more

fast service...completed our 600+sf bedrooms (including 6 closets) in under 8hrs. being a contractor myself, i was very impressed!!!! oh and did i forget to mention that our floors look absolutely flawless! thanks again scott for a wonderful job. read more