Service Master of Eugene

I needed big help with my Eugene home I had just purchased…read more There was no place to put my dishwasher without restructuring the kitchen. The bathroom had the most awful, early 80's, peach colored shower enclosure, I could not live with - and the counter was much too short. The backyard had a large lawn and a small deck - it was crying out for a more useful space for entertaining. My street generates a lot of traffic noise and I needed something to help reduce it. I also wanted an attractive trash/recycling bin deck, close to the street, for convenience. I looked for reviews and Emerald Valley Home Repair popped up. I like licenses and BBB ratings - Ted has them. He was professional in his walk through and intelligent, creative and confident with his advice and ideas - that he quickly put me to ease with his clear rapport I chose Ted Colee. My new larger kitchen space includes my necessary dishwasher and a couple new cabinets and sparkles with quartz counter tops throughout. He also replaced the lighting. The bathroom shower panels were removed and replaced with new bright white tiles. The deck steps down to a circular stone patio that allows for more entertaining and several large potted plants. I worked with Ted on ideas for the front driveway and we came up with a spectacular walled in - shingled and planter deck. It looks fantastic and provides more privacy in my front yard and most importantly, has reduced the road noise. The shingled trash/recycling/green-waste bin deck has a drop down ramp gate: So convenient! This was a series of jobs that effectively have turned this house into my home. Knowledge, skill, dependability, trust and respect are all vital in building that working relationship and creativity and flexibility complete the package. Bonuses are his abundant experience - Ted even knows plants. I have worked with Ted since and highly recommend him!!

These guys are pros! Ted is the boss and he has two helpers. They are the cleanest, neatest…read morecontractors I have ever used. They did a roof job for me and now I am hiring them to do my floors in my house. Super nice guys, long time Oregonians, they are locals, so they know all the best places for construction supplies. Ted used to do architectural landscape, so he is ideal for outdoor projects. I shouldn't tell you how great he is, because he will get booked so much I won't be able to get him myself. 5 stars!

SERVPRO of South Eugene/Florence

3.7

We woke up to a ceiling that looked like a water balloon after a storm. We called a roofer who came…read moreout and fixed the leak the next morning, then we called Servpro to see what we needed to do about the water damage. They came out the day after we called, used imaging equipment to let us know where the water was, and gave us a quote and options immediately. The tech who came out (Elmer) was very friendly, professional and honest. He could have said the damage was worse--we wouldn't have known the difference--and charged us a small fortune in repairs, but instead he was honest and let us know exactly what was needed. The piece of mind he gave us was much appreciated. We were worried about mold but he said we did everything right by fixing the roof, pulling out the insulation and opening it up to dry. All we have to do is replace some drywall. I appreciate an honest company. If (God forbid) we have another issue with water, we will definitely use Servpro.

Servpro is amazing. They recently got new ownership and Edgar is very knowledgeable and reliable…read more He was able to clean up some water damage I had in my house immediately for 1/4 of the price I was quoted from toro rooter. I highly recommend ServPro.

Chris Rook Construction

(4 reviews)

Out of 8 contractors, 2- never responded, 2 are to busy and replied 3- days later, 3-responded but…read morenever followed up to my texts or emails. Chris was the first to reply, the first and only to submit an estimate. This morning he showed up early for a walk through. Is well dressed and friendly. He was honest with his estimate. I look forward to his work in the near future. I am disappointed with the majority of contractors not giving you the light of day. I hope he becomes my permanent contractor, because like others. I have more work in the future. Arizona registrar of contractors has Chris at zero complaints, opened, disciplined, settled. Before pictures posted. Thank you Pictures of his finished work to come.

Out of 8 contractors, 2- never responded, 2 are to busy and replied 3- days later, 3-responded but…read morenever followed up to my texts or emails. Chris was the first to reply, the first and only to submit an estimate. This morning he showed up early for a walk through. Is well dressed and friendly. He was honest with his estimate. I look forward to his work in the near future. I am disappointed with the majority of contractors not giving you the light of day. I hope he becomes my permanent contractor, because like others. I have more work in the future. Arizona registrar of contractors has Chris at zero complaints, opened, disciplined, settled. Before pictures posted. Thank you Pictures of his finished work to come. Job Finished, 3-hours of hard work. Thank you Chris and Crew. I am disappointed in 1/2 the contractors listed on Yelp, or Google, they are flakes. Don't worry, you'll find out. I already spoke to previous customers from other contractors I called. They described these fly by nights and how they got ripped off, very sad. Chris is always early to arrive, Returns calls, and answers the phone. Save your time and money and receive some honest and professional work. Hire someone that shows up early, displays expert craftsmanship and is patient and as easy going as Chris and crew. I wouldn't care if it takes a month to get this man. I will wait, and know the quality work and friendly service still respects the average Joe. We just want some construction work to get done. No, it's not too much to ask, so call this guy.

McKenzie Taylor Construction

4.3

Tim, Justin.Jason,Anthony and Scott restored our water damaged laundry room to perfection. It an…read moreinsurance claim and Jason worked his magic with State Farm and got us a fair settlement. Tim and Justin did the demo and dry out. Anthony and Scott did the reconstruction and finish work. All in all we got a better looking and functional laundry room in just two weeks. We highly recommend this company. Alan & Sherrie

McKenzie Taylor responds quickly and works hard to take care of your critical needs and restoration…read moreplanning.

SERVPRO of Lane County

1.0

(2 reviews)

Response to phone call was great, that being said, the first day, the two techs showed up late,…read morewere here a total of 4 hours which included a1 hour lunch. Second day they were here for 6 hours including a lunch and I let them know I was expecting a better cleaning. The following day, the tech that first bid the job came out, took pictures and said he apologized for them not meeting our expectations. 1 week later we get a bill for an additional $1000.00. When we first agree to have them clean they gave a maximum price with us paying 1/2 up front. No mention was made when he checked their work of money due.

Not happy with this company at all, nothing they said would be done, has been done in seven months…read morewould not recommend them to anybody.

Skyline Roofing Services

4.5

(2 reviews)

Will definitely hire again and already have hired for a couple of other jobs…read more Dependable, honest, problem solver, courteous and polite, knowledgeable professional.

Unlike the other roofers, Ian at Skyline made an excellent effort in making sure I understood…read moreexactly what he was going to do to fix the leak I had. His work was excellent quality and he showed me how the leak I had was properly fixed so it would not leak again, which gave me great confidence in his work. After finishing the work, everything was cleaned up spotless. He spent all the time I wanted answering my questions and even lowered the price as he did not need to use some wood he had put into the bid. I highly recommend Ian and Skyline Roofing to anyone who needs any roofing done. Ian addressed my problem instead of just trying to sell me a new roof!

Quick Restore of Oregon

(2 reviews)

The entire crew was great to work with. We had a pretty good mess in the basement from a water…read moreleak, came in and cleaned it up and coordinated with the trades that were needed and got the job done efficiently. They were also great at helping me navigate the insurance aspect. Highly recommend Becky Fickas

Close to Christmas my toilet overflowed and the plumbing co. recommended Quick Restore. Boy am I so…read moreglad they did!! They are knowledgeable, professional, they accommodated my schedule without any problems, and the owner is a really amazing person. Being a new homeowner it was a really scary learning curve water damage and mitigation. The owner helped me navigate my insurance issues and the entire crew was great to work with. I also want to give a big thank you to my first contact and the supervisor, Jimmy, who really helped me through making decisions to take care of my house and he also interacted with insurance company with skill as Foremost was really trying to give me the short end of the stick. Thank you Quick Restore!!

Sure Handyman Services

I haven't posted a review on Yelp, yet so here it goes, we've used Sure Handyman for about 7 years,…read morethe have complety transformed our house Jason and Don are professional, clean, prompt, reliable and courteous,. Most recently they installed 2 Toto Toilets they are amazing,, the also did the beautiful marble shower in the background

Jason & his crew are reliable & really care about the job they are doing. I had work done on my…read moreshed & steps. I recommend them to anyone who needs handyman services. They do it all. Reasonable prices as well.

Eugene Handyman Services

(5 reviews)

William came to the rescue and did great work. His rates are totally reasonable. I would call on…read morehim again for sure.

William did a fantastic job. He came and did an assessment. Gave me a very reasonable quote for…read morepowerwashing my deck and garage. He arrived on time. Did an excellent job. He was very personable, professional and self sufficient with his equipment. Im so pleased how clean the deck looks! Would not hesitate to recommend his services or rehire for another job. Thank you William!

Shaw Plumbing and Drain

4.8

(13 reviews)

I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

Shaw and their team are AMAZING! In my line of work I work with them almost daily and they never…read morefail to communicate, be timely, and be fair. They are a great service I would recommend. Call for all your plumbing needs!

Tidy Gnomes

(5 reviews)

I needed a move out cleaning for an apartment I was in. It was already pretty clean, but they came…read morein and really did a nice job of finishing it up.

Thank you Mariah & Rhaiza for a great cleaning job--so appreciated…read moreSo great to have a clean home.

Bessy's Cleaning Services

(1 review)

My bathroom was so clean I thought it was new bessy was polite and professional. The time it took…read morewas reasonable. My bathroom was very very much in need of cleaning. She didn't miss anything all surfaces, faucets,bi fold doors, window frames

From the owner: Welcome to Bessy's Cleaning Services where we provide top-notch, eco-friendly cleaning solutions…read morefor homes, offices, and commercial properties. Our dedicated professionals ensure your space is spotless, safe, and healthy, making us the trusted choice for countless satisfied clients.

Precision Plumbing

(4 reviews)

Precision Plumbers did a great job. They had an opening that fit my schedule. They are reliable and…read moreprofessional. I will use them again.

Excellent job all the way around. I initially spoke with the office who had Zach do an estimate for…read morethe project. It was good estimate and they were super fast in scheduling. I went with precision because Zach was so good. Not only did he inform me of all the details and confirmed the project but also offered cautions and suggestions. Really took his time to explain and be helpful and get the quickest response time. In fact it was the homeowner association who delayed the initial start to give 48 hour advisement to other condo owners that the water would be turned off during the project. They were prompt and professional. I was advised when they arrived and when it was completed and provided with pictures. This was even more important as we are out of town. Evan actually performed the work as Zach was out and also let me know when he was working and when it was completed. I will definitely keep their number for any future plumbing needs.

Mckenzie Roofing

4.4

(29 reviews)

Highly recommend. Very happy with my new roof. They were very professional, polite, and on time…read more I will definitely be referring them to friends and family. Thank you McKenzie Roofing crew for my awesome roof !

I had a very small gutter job I needed done in a custom gutter color. The original company that put…read morethem on didn't want to come do the job. So, ABC Buiding referred Steve at Mckenzie Roofing to me, he had some downtime and within 2 hours they came installed my new gutter at a very reasonable price and it looks Amazing. Fast, efficient and reasonably priced along with great customer service! Thats hard to find anymore. Thank you Mckenzie Roofing.

High Ridge Roofing & Gutters

4.7

(11 reviews)

I contacted High Ridge when I had a sudden slow leak coming from a recessed light in my ceiling…read more Not only did I get a response almost immediately, even at 9:30pm at night, but they were to my home first thing in the morning to access the situation. Luckily it turned out that the cause of my leak wasn't a leaking roof but actually caused by a build up of leaves and tree debris causing water to be backlogged and forced up under my shingles. They informed me of this and saved me from having to do anything besides jumping on my roof and clearing it all away. After a few hours of clearing everything, it was good as new and now I know not to allow this debris to sit on my roof during rainy season. I highly recommend High Ridge Roofing for all of your roof repair needs! Thanks for all your help!

My wife and I need to have our roof renewed. We were quoted a fair price. As the job progressed, we…read morecome to find out that part of the structure needed repair. Additional cost of course but needed to be done. All said and done we were quite happy with the new roof. Thanks to Tim and his crew for a job well done.

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6 reviews that are not currently recommended

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Randy W.

0

6

0

7 years ago

We were referred to Service Master of Eugene by our insurance company for help in getting furniture restored that had been damaged by our movers. Amie, the manager, immediately had her crew carry out all of the furniture and bring it to her warehouse. Once there they worked on organizing and itemizing all of the damaged furniture and getting the restorable pieces to the correct place to be repaired. Amie always answered our calls or texts promptly. She was very organized. Occasionally I had to meet people at her warehouse to go over the items. Service Master of Eugene was always very supportive and gracious in helping us get a satisfactory conclusion. We wouldn't of known how to proceed if we did not have their help! Thank you Amie, Holly, and your crew! read more

Sherrene W.

0

1

0

7 years ago

What a great company! After moving to Eugene and having much of our furniture damaged by movers, we selected Service Master of Eugene to help us through the process of getting our furniture restored. Amie and Holly were exceptional in helping us through a very stressful, emotional circumstance, guiding us to the proper companies to fix our furniture. Both Amie and Holly were very professional and organized, and always greeted us with respect. They stored our furniture while we were in the process and worked with the insurance company as well. I can't say enough good things about Service Master of Eugene and would definitely use them again! read more

Weird I.

0

3

0

7 years ago

Amazing! I have never been so impressed with restoration they are so efficient. Good service and got a girly decent price on it. I recommend coming here for any fire, smoke, or water damages to be fixed or cleaned. read more

Terry B.

0

1

0

9 years ago

Working with you guys has been easy. You bent over backwards to get my things and home back to better than before! People that I can trust and that's difficult these days. read more

Jill S.

0

2

0

7 years ago

Great job with everything they did, the water crew was great and the repairs went smooth. Love all of the guys and gals that worked in my home. read more

A D.

0

5

0

6 years ago

Fast response, quickly dried out the home and put it back together.

Service Master of Eugene - damagerestoration - Updated July 2026

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Allscape Construction

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Sure Handyman Services

I haven't posted a review on Yelp, yet so here it goes, we've used Sure Handyman for about 7 years,…read morethe have complety transformed our house Jason and Don are professional, clean, prompt, reliable and courteous,. Most recently they installed 2 Toto Toilets they are amazing,, the also did the beautiful marble shower in the background

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Marquense R Construction

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(5 reviews)

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SERVPRO of South Eugene/Florence

3.7

We woke up to a ceiling that looked like a water balloon after a storm. We called a roofer who came…read moreout and fixed the leak the next morning, then we called Servpro to see what we needed to do about the water damage. They came out the day after we called, used imaging equipment to let us know where the water was, and gave us a quote and options immediately. The tech who came out (Elmer) was very friendly, professional and honest. He could have said the damage was worse--we wouldn't have known the difference--and charged us a small fortune in repairs, but instead he was honest and let us know exactly what was needed. The piece of mind he gave us was much appreciated. We were worried about mold but he said we did everything right by fixing the roof, pulling out the insulation and opening it up to dry. All we have to do is replace some drywall. I appreciate an honest company. If (God forbid) we have another issue with water, we will definitely use Servpro.

Servpro is amazing. They recently got new ownership and Edgar is very knowledgeable and reliable…read more He was able to clean up some water damage I had in my house immediately for 1/4 of the price I was quoted from toro rooter. I highly recommend ServPro.

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3.7

(75 reviews)

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I appreciate Priority One's service for maintaining our HVAC. The technician today was…read moreprofessional, competent, friendly and respectful. He communicated well, asking questions and listening. Great service, over the phone or in person, gets high marks from me. Confidence in getting the job done right is in itself a good value. I also value how the business office addresses the negative reviews here. I feel like if I had a problem I would get results by calling them. Thank you for being a well run business. Five stars for service, competent and professional techs, and strong office support.

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I can not say enough good things about these guys! They really helped out my elderly mother in her…read moretime of need. They were so kind, respectful, polite, and professional! They really went above and beyond with her. She was so very grateful but she is not good at these types of app reviews so she asked me! If you find yourselves in a water or moisture damage situation you can trust Dry Pro to not only get the job done fast and thorough, but their prices are beyond fair for the work they do. Thank you so much for your help!!

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(29 reviews)

Highly recommend. Very happy with my new roof. They were very professional, polite, and on time…read more I will definitely be referring them to friends and family. Thank you McKenzie Roofing crew for my awesome roof !

I had a very small gutter job I needed done in a custom gutter color. The original company that put…read morethem on didn't want to come do the job. So, ABC Buiding referred Steve at Mckenzie Roofing to me, he had some downtime and within 2 hours they came installed my new gutter at a very reasonable price and it looks Amazing. Fast, efficient and reasonably priced along with great customer service! Thats hard to find anymore. Thank you Mckenzie Roofing.

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