Our toilet flooded and ServPro of East Clackamas was so helpful. Dennis immediately answered my…read morecall and came out when other companies would not make the drive. Dennis got us set up immediately with dryers and fans and then helped us understand how the insurance process works. I would recommend this ServPro location to everybody.

We had a water leak in our second bathroom. ServPro came the same day we called. Service is…read moreexcellent, the employees are very efficient and friendly. Everything was explained to us in plain English. When we called with questions, those were answered immediately. Should we need this type of service again, we WILL call ServPro.

I changed my review of Robinsons to a positive as they have resolved the issues we had. Once I was…read moreable to deal with a different manager they quickly addressed the issues I have and I would now use them again. They also were the only company that came out at midnight in a weekend to help us and that was awesome service.

**Avoid this company if you don't like headaches.**…read more The actual restoration work was good, but the billing experience was extremely frustrating. My four main complaints: **1. Poorly detailed invoice:** The first invoice had only two vague charges: "Water Mitigation Per Xactimate Summary" and "Agreed upon discounts with insurance and/or customer." No breakdown, no explanation of how the amount was calculated. I had to request a detailed invoice to understand what I was actually being charged for. **2. "Emergency Service Call" charge:** I never requested emergency service. The water leak was not extreme, my house was still livable, and there was no immediate danger. They chose to respond quickly, which I appreciated, but I don't think customers should be charged an additional emergency fee for something they never requested. **3. "Temporary Electric Setup" charge:** They hired a third-party company to install a temporary electrical distribution box, but the company repeatedly rescheduled until the affected areas were already dry and the service was no longer needed. Robinson then tried to charge me a cancellation fee. They only removed the charge after I questioned it. If no work was performed at my house, why should I pay a cancellation fee between Robinson and their contractor? Their justification compared it to an ambulance being dispatched and canceled. Seriously? An emergency ambulance service is not comparable to a scheduled installation that was repeatedly rescheduled. **4. Payment deadline suddenly changed:** The first two revised invoices had a due date of **10/03/2026**. The latest one suddenly says **09/08/2026**, along with a warning about late fees. This was especially frustrating after I had been disputing charges. I have no problem paying for legitimate services, but the charges need to be **fair, transparent, and properly documented**. Black Hills Inc., who recommended Robinson Restoration to me, provides invoices that are **1,000 times clearer**. The restoration work may have been good, but the billing experience has been unacceptable.

We are so lucky to have Gorge Restoration in The Dalles. Nick comes from hurricane territory and…read moreknows how to advocate for you and your insurance claim, an agate in the basalt! We are so happy our friend recommended him - can't recommend Gorge Restoration enough - definitely call them if you are even considering filing a claim!

From the owner: We specialize in the abetment & remediation of common hazardous materials such as asbestos, mold,…read moreand lead. We also provide support when you are dealing with the aftermath of damaging events such as fires, floods, and more. Services include photo documentation of the damage and items lost in order to aid you in your insurance claim.

our water pipe broke during the last ice storm and they came out to assist us. very easy to work…read morewith and friendly

We had a tree fall on our home during a storm in January of 2023 and 1-800-Boardup had two crews…read moreout the next day to both remove the tree and board up our home with OSB and tarps. We still had a few small reoccurring leaks and the crew readily came back to fix without issue. Both crews also easily provided the necessary information needed for reimbursement from our home owners insurance. Highly recommend especially during a stressful time.

Doesn't deserve even 1 star!!!! Terrible company awful people completely unprofessional…read moreargumentative liars dishonest lacking in any credibility or integrity. I consulted them to do a restoration job on my clothes that my fire salvage company couldn't handle it was all going to be out of pocket which is as not a problem I waited patiently for 5 weeks b/c they assured me they could do the job had worked with this other company before and that picking up and delivering wouldn't be an issue b/c they were always in my area. They went ahead and inventoried my items and sent an invoice and even told me they were all set on working with my salvage to start work day after labor day and would keep ke posted as things progressed yet the second I had concerns and questions about billing storage handling of my items certain items I didn't want cleaned they became passive aggressive making false claims about communication that never occurred claiming they never committing to do any job and it was my own fault for waiting around 5 weeks and at that point it should have been obvious to me they weren't gonna do the job. they actually said this!!! Even After texting just two weeks previously that they were starting the process to pickup my clothes the next day and would keep me informed and sending an itemized work order/bill and picture with an estimate of total cost. All the sudden the trip back and forth . was an issue and was going to actually have to be billed seperate in addition to the estimated costs of cleaning and since it wasn't discussed (which it actually was and that it would be included as part of the service it was one of the 1st things we discussed) and the large nature of the bill and number of items that they felt they aren't the company I'm looking for. Where do you get off making that determination for me. I get to decide who is right for me. Don't place blame on me Take accountability and state you don't want the job don'"t pull that passive aggressive B.S. with me. Treating me like I'm a child!! Very patronizing and became defensive and hostile threatening to hang up when I called them on their crap!! They're one of the only companies that does textiles in my area and they know this that's why the can afford to be so rude Terrible way to treat people and a terrible way to do business keep someone waiting weeks on end and then basically call them stupid for waiting. She said " we gave you every opportunity to go with another business" When? I have the text messages saved!!!! So don't dare ask questions or express legitimate concerns b/c you'll be labeled a problem client and they'll cancel the job. 5 weeks they kept me and my clothes waiting knowing full well I was being billed to keep the items stored until their company picked them up. Both Service Master and myself were appalled. ( Service Master handled this much better than CRDN b/c it was their referral they took accountability and are sending my stuff home w/o being billed for storage or transport a second time) I also repeatedly asked CRDN not to communicate with me via email or during my work hours which they repeatedly disregarded. It may not seem like a big deal but due to the fire internet and email was not a viable option of communication for me at the moment I asked to be texted or called or left phone messages and if documents needed to be sent I simply asked them to communicate with me first via phone message but they couldn't even follow a simple request that they assured me was not a problem and claimed to me they completely understood . The communication is sporadic at best You have to constantly chase then down for information and then they ate only accommodating until it's no longer convenient or relevant for them to be then they're just rude and disrespectful when it no longer suits them to be nice. Horrible customer service. Horrible attitudes and no accountability whatsoever. I'm actually glad they didn't end up doing the job because from what I've read online they are also a bunch of thieves according to several online reviews and complaints. Steer clear of this place go with Service Pro Or ServePto ot anybody but these people.They're a nightmare. It's too bad because supposedly Chad who does the cleaning is very good at his job....he just works with or for horrible dishonest people. If you tell someone your going to do a job Do It don't waste their time or money not after a heart breaking event like fire....second not wanting to answer a few concerns a customer expresses sounds like your trying to hide something or know your doing something wrong or dishonest and is a complete unprofessional disregard for the client and smacks of corrupt business practices. DON'T SAY YOU WEREN'T WARNED.

I am still working with Steve and Laura from CDRN Portland after a house fire, but I'm sorry to…read moreread the reviews here now as my experience with them thus far has been really good. Steve came out right away and his communication has been great, and I've found Laura in their front office to be absolutely exceptional, patient, understanding, and helpful as I've worked her to get a number of items cleaned and returned (of which weren't initially put in my "urgent"/need back asap pile. The house fire has been beyond-words-tough to deal with, am always short on sleep and tired, but being able to communicate with people who care and have demonstrated they're here to help me out has been invaluable. Thank you CDRN.

Slovick did a great Job on siding ! Very good quality work and on time. Would highly recommend and…read morereasonably priced . We would hire him again .

From the owner: I am a licensed contractor and have 10 years of experience in this field. Please call to get a free…read moreestimate.

I cannot express enough my gratitude for having Olimpiia and Sam come out to assess my home for…read moremold. I had a previous company come out who gave me a bid for mold mitigation and felt I needed another bid for the "assumed" problem. Olimpia and Sam assessed the areas of concern and found there were no issues that needed to be mitigated. The other company was going to charge me for work that did NOT need to be done. I am so grateful for them. I was given a full explanation of what the mold issue should look like and they found nothing to indicate that there was a problem. Again, she would be the first person I would call with any issues I have around my home, and so should anyone else who needs her services. Please check out her website before making the mistake of going with another company.

Thank you to Olimpia's keen attention to detail and commitment to a job that is completed with the…read moreclient's 100% satisfaction. Olimpia works tirelessly to ensure that her clients are communicated with clear expectations and that her team is working at the high-quality standard she expects. Thank goodness we found her because we had originally hired a mitigation/restoration company that completely took advantage of us, who over-mitigated our water damage and actually caused more harm than good to our home. When I first met Olimpia, I had been through the ringer with the company who I had to fire, and I felt so hopeless and unsure if I could trust anyone with my home. Meeting her was a breath of fresh air and I quickly learned that she pours her heart into her work and her client's home. When Olimpia gives you her word, you can trust that she means it. As an example, upon her inspection of the first day of her team's work on the tile in our bathroom, we were not thrilled about the grout spacing between the tiles, nor the color of the grout. She not only agreed, but she did not even hesitate and immediately had the work stopped and removed. This cost her both supplies and labor fees, but she sticks to her word and truly cares about the quality of the work and the client's satisfaction. Going through a huge loss of the use of your home is such a stressful experience and Olimpia really brought back the hope and reassurance we needed to get through a really hard time. Thank you Olimpia for doing the work that you do and for doing it with such heart. From here forward, we will only trust you with hired projects on our home. I will be referring you to anyone and everyone I know who needs your services! You are amazing.