I live here, not sure why it says CA. Run from this company because at least one employee who works…read morethere, the main one, had assisted us with drying wet floors. This employee is a dishonest, unprofessional, unethical, immoral person. He asked me if I wanted to commit Insurance Fraud by pouring water on my stairs from a water bottle so that the entire upstairs carpet could be replaced. Being the Godly person that I am, I told him no. He said that many of his customers break their own toilets and other things. He and his company is now flagged. Very bad company and person. UPDATE: First, I am a legal professional and work in the highest ethical offices in this state. I do not lie. Your employee, JP, for lack of revealing the name, Did in fact say out loud to myself and other witnesses to pour water on my stairs and that he would step outside. That again, is a blatant suggestion for me to commit insurance fraud. My insurance company was investigating the Over-inflated charges from his estimate and since the investigation was taking too long, JP told them he would put a lien on my home. My insurance adjuster and investigator told me to pay him because they didn't want any added stress to this situation. Your stating the number of high reviews does NOT negate the facts of what I experienced. And now you insinuate that as a victim, that I am lying? How extremely unprofessional and shame on your company. I will let everyone know on every social media platform what a dishonest company this is including the AG's office and the BBB. Instead of apologizing, you deflect and defend that dishonest person. I can assure you, Your employee DID say those things and I have witnesses. I am more than willing to testify to these facts in a court of law. Are you?

Amazing business inn general. Friendly, helpful staff. As good as it gets.read more

Warning! - Based on our experience I would recommend you avoid this company at all costs…read more We entered a contract with On Time Restoration on 12/9/21 for water mitigation and repair / rebuild due to water damage sustained in our home in November 2021. We are now one year into this project, and we have yet to have all items completed as billed. We have incomplete work, they have not closed out the claim with our insurance, and we have work performed in a poor workmanlike manner we will have to pay another contractor to repair. Both owners / operators Shawn and Whitney Huff have ignored any attempt to reach them over the last 3 months, since 8/16/22. Multiple emails, voicemails, and even a certified letter without so much as a response. There were several red flags in working with this group starting with lack of communication. We were never, despite multiple requests, provided with a detailed plan for repairs including dates, times and clarity on work happening in our home. There has been continual miss-information and lack of timeliness in responses. As an example, on 5 separate instances over the Summer, Whitney and / or Shawn committed to scheduling work in our home. In all 5 instances that was not complete, and we were provided no communication as to needing to reschedule they ignored any attempt to reach them. Lastly, we are highly concerned with their unprofessional behavior. On multiple occasions delays or concern brought to either's attention was met by hostility and / or finger pointing and excuses. Overall, based on our continued experience, I would recommend you save yourself the time and stress of working with this business. However, if you are unfortunate to work with this company, based on our experience, I would advise you not to pay in advance, get everything in writing with detailed line items for billing and request a detailed timeline in advance. I am attaching 2 photos- one is how our entry way sat for 7 months while waiting on Shawn to schedule repairs. The second is an example of the quality of work performed by this company.

pipe busted water flood in basement called @ 6am Shawn Huff was at my door within the hour!! This…read moreis my reason for leaving this review from cleanup to repairs communicated with me from the moment he started accessing damage.My insurance tried to recommend a restoration company I'm glad I went with my gut because On Time restoration has went above and beyond with work ethics and professionalism grateful

Predator Company from Indiana after Hurricane IDA. Did not provide estimate on verbal assurance…read more$2,500 deposit only monies needed that insurance will pay bill and refund $2,500 deposit. Billed $65k for a $6,945 job, was not licensed in LA, then sued personally after Insurance company went into receivership. Almost a 5 year battle and about to file a counter claim for punitive damages..

Absolute Restoration was an amazing crew to work with after Hurricane Ida in Louisiana. These guys…read morewere professional and performed excellent work, the whole crew was professional, trust worthy and took great care of my personal property during a difficult time. I would definitely rehire!

I have had the opportunity to work with the Amerestore team on more than one occasion. All were…read morevery positive experiences. They have an ethic to job completion and customer satisfaction that puts them at the top of their industry. I contracted their team for some new home carpentry work, as well as renovations. Hutch is a perfectionist. His attention to detail is among the best of the best... it's why I keep going back! 1000% pleased. I can't leave out Mike and Becky Adam's, owners. Owners/managers set the tone of the organizations. Their leadership is the driving force for the services they provide. Thank you Amerestore Team. Always a pleasure to work with.

"Jamie from Amerestore was incredibly helpful as the victim advocate after a major storm hit…read moreGreenfield. She responded quickly and made sure everything was handled smoothly. Her support was much appreciated during a stressful time!"

The owner is nice and got out some spots in our carpet that have been there forever and were not…read moreable to be removed by other methods. I would definitely recommend setting an appointment up with them.

Amazing and so professional!! Will be my #1 choice for carpets and upholstery! Definitely 5 stars!read more