We went to the realtor who helped us purchase the house and asked who you would hire to clean out…read morethe dryer vent and this is the company they recommended. In less than two hours, they discovered we had a totally clogged dryer vent. They cleaned it out and provided us with a solution that should work until they come back in a year and a half to clean out the dryer vent again. I cannot speak personally about the other services they offer. I can tell you dryer vent cleaning is a necessity.

Overpriced and aligned with insurance companies, not the customer. If you try to end their work to…read morecontrol what gets fixed and what doesn't, they will charge you premium and then write reports to throw you under the bus with the insurance company. But you'll also receive the minimum amount of correction for your home, while they charge premium prices for their service because they are so familiar with the industry. We would have been better off not calling them at all and having the work done on our own. In this case, we were just out 2K for them to tell us we had water damage, cut holes in our wall and install fancy drying equipment. Well, duh. We already knew that. They might work better for you if you don't care or you want someone to control the entire insurance claim process. But I guess it depends on what you're looking for. I'm not from the area, so Harris was a referral from a family member's girlfriend. My opinion is the service is almost scam worthy.

Look no further. SERVPRO, led by Cory and his team, were thorough, informative, confident and got…read morethe reclamation job done in a matter of a few days. The gear did what we could never have done: dried out our laundry room and adjoining bedroom before any lasting damage could occur. Good as new. Miracle workers!

John and his team went above and beyond with remediating the unexpected water issues under my home…read more They were honest in their evaluation of what it would take to remediate the area properly and their cost was very reasonable. I truly appreciate their responsiveness, thoroughness, and professionalism. If you need remediation services, I highly recommend ServPro of Bloomington.

Utilized Water Pro and they were Aa very efficient, timely, and friendly group of professionals…read morethat drained flooded water out of my basement in no time. Strong recommendation for any Bloomington resident that needs water damage related work done for their home.

I Called them and had guys at our door within two hours! Great, friendly service. Thank you for…read morecoming out so quickly in the midst of an emergency.

If you happen to find yourself losing your entire freshly finished basement to water, I Highly do…read morenot recommend using Michaelis Corporation for water mitigation. From the very beginning, we were put under pressure. The manager who came to give an estimate told us it was basically "now or never" and that if we didn't make a decision right then, he would leave because he had plenty of other other jobs lined up. When you're dealing with water in your home, that kind of pressure forces you into a rushed decision without really understanding what you're agreeing to. The work that followed did not match what we were told or what we were billed for. The biggest issue is they did not even touch the utility room, which is where the water originated from. According to their own photos, there was no extraction, or drying equipment ever in that room which is something we didn't notice until after we found water pooling under furniture weeks later during putting our basement back together. That alone makes no sense for a mitigation job. They told us they would come back the next day to check moisture levels and water percentages. They never came. Then they told us the same thing again the following days. After multiple excuses, instead of ever coming back, they told us to just shut the equipment off ourselves. They still charged us for 4 days. Not only did we find pooled water still sitting under furniture and items on the floor, mold starting, and damage to drywall and studs. Water had also gone underneath cabinetry and the island, and none of that had been removed or handled. So weird.... that's exactly why I called a mitigation company to catch and prevent. They also left a huge mess in our yard for four days that killed our grass, after telling us they would be back the next morning to clean it up. And this was not just debris from our home. It was trash from brand new equipment they brought in and unboxed at our house. We were charged for retrieving equipment from another job site to come to ours, which clearly did not happen as we watched them bring in new equipment and open it in our yard, then leave the packaging behind. EVERY TIME we called the manager he was rude and would say "I'm working 16 hour days you're gonna have to wait." When we were only holding him to what he said he would do. We were also charged for other services we did not receive, including water extraction (we never had water extracted only drying... "after hours" work that took place around 3:30 in the afternoon, extended run time fees when it was there fault they didn't come back to get their equipment, clean up and debris removal (that they left in our yard, charges for the square footage they never touched, and charged us for full scope mitigation even though they didn't touch an entire room or take out the wood tack strip under the carpet. We were charged for 8 things that did not happen. A year later, we are STILL dealing with the aftermath. What should have been handled correctly the first time has turned into more work, more stress, and even more money out of our pocket! We trusted them during a stressful situation and that was a mistake. I wouldn't consider allowing them to do work in your home, but if you do ask questions, document everything, and do not assume the invoice reflects what actually happened. These people don't care about you, your home or your safety.

Where do I begin...First a neighbor informed me that the contractor left my condo door open twice…read moreand he shit it for me. Second, I was told they would clean the flooring after the work was completed and I found dirt all over and metal shavings left behind. Those don't feel great when you step on them. Third, they trapped a water line that runs to the spray nozzle behind the other existing water lines inside the kitchen cabinet. Lastly, I requested the ceiling fan be turned on to expedite the drying process and they did not turn it on. Barely an apology given for any of this. Thankfully I didn't have to pay for any of this as I rent my condo. Unbelievable.

I have old Burber carpet that I'm trying to make last one more year. It needed a spring cleaning…read moreafter kids spilling soda and whathaveyou on it all winter so I decided on BPC after Stanley Steamer did such a Craptastic job last spring. Very happy with the job BPC did on a old warn out carpet. It looks at least three years newer and smells nice and I'll add the drying time was about 4 hrs wich is better then whe anyone else has done it. I'll call BPC again.

It's rare to find a company that has the policies, procedures & business acumen that focuses on…read moredelivering outstanding customer service! The employees and service provided by Indians Crawl.Space were outstanding. I called for an estimate to repair damage to my crawl space. Larry arrived exactly as scheduled to inspect & provide me with 2 viable options to repair the damage. After learning about the 2 options, the benefits associated with encapsulating my crawl space were obvious ... despite the increase in cost. The team leader assigned to my project, James Patton did an outstanding job and took the time to explain & actually show me the work performed. After completing the job, he went above and beyond by sending me a series of "before" and "after" photos of my crawl space. This review would be incomplete without mentioning the outstanding customer service provided by the office member, Erica. She called to initially schedule, confirm and provide a detailed outline of what to expect, including the name of the Team Lead and their arrival time. Every person associated with the company should be acknowledged for their commitment to quality service & competitive pricing!

I contacted Indiana Crawl Space Repair for some work I'm needing done in my crawl space. I listed…read moreon my request to be quotes for the following work: -Joist replacements -vapor barrier installation (never had one in) -old insulation removal (installed wrong) -new insulation installation -some work near the sill plate to fix a small leak Let me first say that all the staff I talked with were incredibly friendly! I will pay extra for companies that go above and beyond, and for that reason I was leaning towards Indiana Crawl Space Repair. Whoever mans the phone over there is very kind! I knew when I purchased my home that a few of the joists would need replaced. I confirmed what the inspector told me by getting a quote for the work with another company- about 4K was their estimate, which included a newly found issue, MOLD... I'm reluctant to pay that much, so I wanted a second opinion. So I called ICSR and informed them of the findings and requested an itemized quote for all issues now found. They were quick and polite ! We scheduled a visit only 2 weeks out, which worked fine for me. I allowed the technician to begin the inspection before I arrived back home. He was younger than I would have expected, but courteous none-the-less. The issue was the quote and it's amount. The quote work was exhaustive in the work he believed was needed, which included a very fancy drain system. It also included some other items that I didn't request that would "ensure my crawlspace not retain water"- although this isn't my issue because the crawl doesn't flood. The real issue I saw was that the biggest portion of my original requests- the joists- weren't even included in the cost estimation... when I asked him why he said because he could see no damage. After a few extra questions on how that could be, I discovered that he didn't remove any of the old insulation to check the joists, and only assessed what was visible to the naked eye. The total costs for work I didn't ask for, and for work that didn't address my biggest concern was $12k all in all!! I don't believe his intention was to sticker shock me; i'm just not sure he knew exactly what I was looking for with the work I requested. My rating here was hard to assess- in terms of employees, I would give 5 Stars... in terms of costs I would say more like 2 Star. I will mention, I've been told for all the work they quoted, the price really wasn't bad. Just not what I was looking for.