Dan Chavez provided me with a thorough and professional overview of a mold issue in a studio/office…read morespace that led to a practical plan of action. I recommend him to anyone who face such an issue.

From the owner: 24-Hour Emergency Response available for: Flood Water…read moreExtraction - Basement Drying - Water Damage Restoration - Fire Damage Restoration - Smoke Damage Restoration - Mold Remediation Professional Cleaning Services: Air duct cleaning, commercial & residential carpet cleaning, upholstery & rug cleaning

This was Topeka/Lawrence Ks (not sure why the review says California)…read more Tenant flooded the carpet at our rental property. Servpro came within 2 hours of when we called them. Lucas was friendly and helpful. He not only did the water extraction, but he did some spot cleaning that the previous company had missed. He also tested the walls for water and showed us how to set up fans and dehumidifiers to prevent damage. As a bonus, he was kind and friendly with my young kids' many questions about how all the equipment works.

From the owner: SERVPRO of East Topeka is Here to Help. Let us take the worry for you, and make it "Like it never…read moreeven happened."

We called Rainbow International for a mold remediation estimate and received an appointment a few…read morehours later. Steve was on-time and very professional. After reviewing our issues he determined that his company wasn't what we needed for the job. He walked me through some DIY options and gave me a list of local service providers that were more appropriate for the mold issue at our property. Going into this I was very overwhelmed and Steve helped me come up with a plan that seems manageable for our budget and time. Not every company would have taken the time to listen to the problem and consider the customer's needs. He did both and I am extremely grateful. If we ever have an emergency situation that requires full restoration services, Rainbow International will be the first place we call and recommend to others! Thank you Steve and Katie (via phone) for your assistance today.

We had a mold issue that was covered up by a poor tile installation for years. Rainbow came in and…read moretook care of the problem quickly and professionally. We were very happy with the service they provided.

I suffered water and smoke damage to an offsite storage unit - due to fire elsewhere in the…read morebuilding. Jeff Goldman of PDR implied that PDR was an approved vendor for my insurance company. That turned out to be not true. On March 25, 2021 I executed an authorization (not a contract) for Paul Davis to negotiate with insurance, and to remove the remainder of property and inventory it for valuation purposes. The move was completed on March 30. Over the following three weeks there was back and forth communication with my Insurance Adjuster, and Shelli Thompson of Paul Davis Restoration, mostly about inventory and valuation. The adjuster said she needed: Book Titles, authors, publishers, editions, and ISBN#. All I got was more pictures, sometimes of a hardback book front with no visible printing whatsoever! When I protested the lack of inventory, Paul Davis sent my insurance a bill for over $6500, (which I never saw), and told me verbally though the adjuster that Paul Davis would not release our contents until they were paid in full. Shortly thereafter, Paul Davis sent a revised bill for $2,985.65 which did not cover cleaning, since Paul Davis now wanted out of the situation. Since I could not find a willing attorney in a timely manner, I relented and paid the ransom. When I got my property back, I discovered they had failed even to photograph several boxes of heavily damaged property. They charged $137 for a day of moving van when it took them less than one hour to move the contents. They charged $3-$4 each for boxes and only filled them half full. They removed phonograph records from sleeves, and unceremoniously tossed them into boxes en masse, possibly damaging the records further. Over $2,400 to take a bunch of useless pictures! IMHO, these people are con artists and scammers. Proceed at your own risk!

I have PDR come out to clean our carpet and upholstery, rugs and even the Grout in our kitchen…read morefloor every six months. They do an outstanding job and are easy to work with on my schedule and their technicians are personable and get the job done quickly

Called them on Saturday and they were able to have someone out by Monday…read more He arrived promptly at the time he said and did a great job! He explained what he was doing and made some recommendations for future. All in all a great experience and I appreciate the good service! Thank you Matt.

Great customer service and best carpet cleaning. Would highly recommend. Service techs were very…read morehelpful. Thanks