I had water damage in my basement from heavy rains. Flood Doctors (Patrick In particular) responded…read morequickly and effectively. He explained everything that had to be done and why. He is a very hard worker as was his staff. He removed what was needed and cleaned what we could salvage. He saw the job through, from initial evaluation to debris removal. He was effective in his communications and worked around my schedule.He helped make a stressful situation less painful! I would definitely recommend Patrick and Flood Doctors.

I've had flood restoration specialists work in my basement 3 times prior over the years. I have…read morenever had anyone as thorough, willing to work with me as much as Patrick and Flood Doctors. I cannot recommend him enough. He is an extremely detail oriented and thorough. I trust him implicitly with my basement. Patrick gets back to you every time promptly. He is the hardest working man in the industry. I cannot recommend him high enough.

I'm writing this after our original, fully documented review was removed...rather than this company…read moreaddressing the issues we raised. We are now approaching a year since Servpro North turned what should have been a straightforward mitigation job into a prolonged, expensive, and still-unresolved situation. I am a master carpenter who personally designed and remodeled our home. I understand industry standards, and the work performed here fell well below them. After Servpro placed equipment in our home, we spent three full weeks requesting its removal. We received no response, despite repeated, documented outreach from both us and our insurance company. The equipment then failed, releasing significant amounts of water from our top floor through to our basement. The result included: Newly installed hardwood floors permanently warped and discolored at the seams Sagging ceilings and compromised drywall Damaged personal property Materials impacted that raised asbestos-related concerns Ongoing disruption to our home and daily life What followed was equally concerning. Throughout the process, Brad did not provide accountability, a clear plan for remediation, or consistent communication. Multiple outreach attempts went unanswered. Instead of addressing the damage, we received a lien-related document that had no valid basis, which required us to retain legal counsel at our own expense to resolve. This added unnecessary cost and stress to an already difficult situation. Even after legal involvement, attempts to reach a resolution have not been successful. Months later, after Servpro had already been paid by our insurance company, we were presented with an additional invoice that had not previously been discussed or agreed upon. The insurance obviously company declined this submission. This invoice also included cleaning-related charges that had originally been described to us as complimentary due to unsanitary and unsafe site conditions created during the work. We also made multiple requests (well over a dozen) for MSDS documentation and did not receive it. This was thoroughly documented by our insurance team. During this time, I experienced a severe contact dermatitis reaction requiring medical treatment (Prednisone for an entire month). In an effort to resolve the matter and move forward, we offered to settle for a portion of the total damages (approximately $4,000 compared to an estimated $12,000+ impact). That proposal did not result in a resolution. We are reasonable and patient homeowners who made repeated good-faith efforts to communicate and resolve this situation directly before writing public reviews. All of the above is documented. At this point, the concern extends beyond the initial damage. It is the lack of communication, absence of accountability, and difficulty obtaining resolution that has made this experience so challenging. If you are considering hiring this company, it is important to understand not only the work itself, but how situations are handled if something goes wrong.

I had a leak in my kitchen. (1) During the mitigation work, one of the Servpro mitigation workers…read moreasked for my number while in my house which was inappropriate. I feared the repercussions of declining his advancement due to his knowledge and accessibility of my home. (2) Servpro installed a temporary sink without asking my permission or obtaining approval from insurance and then charged $1,322 for it and the temporary sink leaked and caused more property damage which Servpro refused to rectify. Before they started work, Servpro was provided with Travelers estimate of the mitigation work which did not include a line item for a temporary sink. Prior to mitigation, Servpro did not request approval for a temporary sink. Servpro did not ask the homeowner if they would like a temporary sink. Servpro installed a temporary sink. A week later, there were leaks from the temporary sink which resulted in the homeowner having to pay $339.71 out of pocket for dehumidifiers to rectify the issue after Servpro refused to. Homeowner was then billed $960 for a temporary sink and $362 for the hook up of the temporary sink for a total of $1,322.

I was with them for 4 years. They raised their rates to $55 and hour which i questioned. Some guy…read morenamed Randy, who appeared unhinged, wrote me a disgusting email. I would never use these people.

I recently hired Lake Country Maid Service to clean my home. I thought the quote was reasonable,…read moreand Camille was very helpful in navigating what services would be best for our needs. And man, the house was AMAZING after their visit. I can't wait to have them back next month! :D Highly recommend!

Marinko and Ivica were great. Professiona,l courteous, friendly and very concerned about doing a…read moregood job. Excellent communication and very considerate of our needs. I am hiring them for another project at our home, and would highly recommend them to anyone. Our new siding looks fabulous, and we are very pleased with the results of this project. You will not be disappointed.

After experiencing water damage in basement from sump pump backup during August's historic storms,…read morewe found the original 9x9 asbestos containing tile (with asbestos-free mastic) under the LVP of our recently purchased home. We contacted a few contractors to get quotes but Juan Carlos and his team were the quickest to respond, always communicative, competitively priced and most importantly licensed by WI's department of health. Most abatement service providers had minimal online presence, so we had to trust our gut. In the end, the end took 2 days to complete the job, 1 day for air testing (optional service with additional fee) and 1 day for minor cleanup/touch points from our walkthrough. They followed proper procedure with filters, containment, property projection and so on.

Juan Carlos was communicative, prompt, and his team followed protocol to the T for the abatement…read more Highly recommend!

We asked Brilla Max to carry out a deep cleaning of our 1,300 square foot basement in our Wisconsin…read morehome, which was extremely dusty and had plenty of dried grout after being renovated. Brilla Max came in with a full team as scheduled, and did a fantastic job of removing all the dust and scaping off the grout. They were completely professional and answered all our questions to our full satisfaction. Highest recommendation!

Great and outstanding work! Whenever you need a place cleaned whether it is your place of business…read moreor personal home, Brilla Max always comes through. Great quality cleaning and great customer service as always. I have been recommended to get my cleaning done by them and I will recommend anyone to get their cleaning done by Brilla Max in the southeastern Wisconsin area.

I would highly recommend Castle Rock. Our project ran very smoothly and on time. communication was…read morealways prompt. They were great to work with!

Worked closely with Gary, the company owner and he's an upstanding guy. We had hail damage back in…read more2019 and Gary and his team did an excellent job with the repairs. I'd recommend their service without reservation of any kind!

I was referred by a great friend of mine. I texted them. With-in 2 mon. Kyle had called me back…read more Had people out to me with in 16 hours (Not an emergency). BEST communication I have ever had. Been a GREAT experience. Highly recommend.

Two years ago, my pipes burst in my home and my insurance company. Referred me to emergency…read moredisaster recovery. During the recovery process I thought that it was going well until I moved back in my home last December and the first week my closet door knobs fell off. My kitchen cabinets are not on correctly and they are also falling off. Both of my bathrooms in the inside of the shower is bubbling up (the walls). They also put an actual vent inside of my shower and when I'm taking a shower, it blows out cold air. They also never completely finished the wiring for my AC unit and I was forced to live in my house for weeks at 90° weather with no AC even though I was being charge a high electricity bill of 430.00 and not being able to use my AC. I end up having to spend $200 on fans so that me and my family won't be in the heat. For the whole process, to cost me $120,000. You would think that everything will be running smoothly. Definitely not a happy customer, considering I have to fix those issues myself, even though That's what they got paid for.