It's rare these days to be able to call a company where real people answer calls and have the…read morepatience to listen and take the time to explain the options. Alan, the Project Manager from Genesis was exceptional. He is knowledgeable, professional, and kind, and shows a genuine desire to help people. He came right at the appointed time and was thorough despite his busy schedule. He came to assess if there was too much moisture still in the ceiling drywall from water that had leaked into the suite below mine a week earlier and provide an estimate on the cost to do repairs. Alan double-checked and triple-checked using his various tools. He was very patient to answer all our questions to our satisfaction. I highly recommend Genesis and will use their services again.

Genesis Restorations provided thorough, accommodating, and overall excellent service throughout our…read moreexperience with them as they renovated our clinic. The additional considerations required to do renovation work in a clinical space were managed smoothly and Genesis was able to fit the work required into our limited time constraints. We were able to navigate the city, infection prevention, and other contractor needs with ease because Genesis took on the brunt of the coordination efforts. The space was left looking even cleaner than it was prior to the renovation and we never had to worry about the work interfering with our patient care. Much appreciated, genesis!

We had a flood so this was a difficult time for us. SAH was really amazing. They communicated…read moreclearly and showed us they really did care about our home. Everything was completed in a timely fashion. Thank you SAH. We are very grateful.

From the owner: S.A.H. Disaster Restoration Services Ltd. is an Emergency Water, Fire, & Flood Disaster Restoration…read moreContractor, Biohazard Hazardous Materials Contractor, & Repair Contractor for home and business owners, strata corporations, strata agents, property managers, building managers, & insurance brokerages or insurance adjusters. We are available 24 hours a day, 365 days a year, & always ready to respond to your emergency restoration service call. We provide full service emergency response. Our technicians specialize in water & flood damage response, sewage extraction, fire & soot cleaning, wind and hail damage, asbestos abatement, bio hazard cleaning, mold remediation, drug decontamination, carpet cleaning, break & enter repair, & trauma scene decontamination. We maintain certification through the IICRC and are an accredited Better Business Bureau firm.

These guys were exceptional, especially Kyle who oversaw the project. The communication was great…read moreand everything proceeded in a nice orderly fashion. I would use them again for sure.

From the owner: Established in 1971, we are the "Longest Running Insurance Restoration Company", servicing the…read moreGreater Vancouver & Fraser Valley area. We are locally owned & operated, offering full restoration services.

I had a major restoration due to a flood back in 2023 and they did an amazing job. Communication…read morewas great, project manager Aaron did an excellent job explaining the process and dealing with insurance, strata insurance, etc. I highly recommend them

When you are calling to inquire about pricing and other information, I can guarantee you service…read moreand everything will be good or ok. But beware..... everything from here goes down hill. They are a terrible project management company. Do not expect that they are the ones doing the work. They contract out a lot of their work. I was so frustrated dealing with their customer service and they charge 3 times more than other companies. Communication was horrible with this company. The project manager, Perry Rosen answers the phone quickly for new businesses but after that it would take over days to hear back from them. They would constantly provide excuses on when the job would start. But if you are looking for a conversation with no work done than Perry is the guy because he loves to talk and show off his expertise. We had water damage and my company hired them. They left the dehumidifier in the place for over a week and charged us for the entire duration that the dehumidifier was sitting on site which we don't need. We really needed 2 days. Then we wanted them to do repairs. It was excuses after excuses. Almost 1 month went by and no work was done. We got so fed up that we hired someone else. To have some fun, I followed up with them on when they can start and I finally heard back months later that they can start. I declined them and told them the work was already done. The project manager was not apologetic at all. He sounded like he had plenty of work and my job was nothing. I do not recommend using Paul Davis. When I got the other restoration company in to finish part of the work that Paul Davis started, they told me that they too are aware of Paul Davis and their practice. I then found out the reason why Paul Davis kept on pushing my work was because the other jobs they had on hand were with insurance companies. But I am glad I didn't hire Paul Davis because I later googled and found many complains about them on BBB and other websites. Not to mention many others have reviewed their workmanship being horrible. I am glad I didn't go with them or else I would be joining the numbers of consumers on BBB and other handyman review websites complaining about them. Also note, the project manager Perry Rosen enjoys talking about current and past projects working on to show off. I learnt about some of the other buildings that they were working on and the type of jobs that they were undergoing. I personally don't think that is correct due to client confidentiality. I just listen and yes I did report the incident to my boss regarding about the work that they were doing on our competitors and their past jobs. Not sure if that is their practice to talk about their current client jobs and issues. Or talk about how the owner at this X building insurance went up due to several floods and that they were hired several times and etc. If that is the way for you to show business knowledge at least not let me know where it is located and which building. But again, maybe Perry loves to talk. He talks too much.

Marco and Hugo were very well mannered and responsive to questions aftermath. They repaired my…read moreinside foundation cracks and addressed the water leakage issue in a tight crawl space. Marco gave me very professional advice on prevention and their rate was fair. They also cleaned up after their service. They did a very fine job.

From the owner: We work with any insurance company. Quick Emergency…read moreResponse, we arrive in 60 minutes or less typically. Very knowledgeable & professional project managers & technicians. Call 604-683-5663

Oh man, these guys are amazing! Joe has been so helpful and informative and Adam has kept me…read moreupdated pretty much daily on everything they are doing. I feel so blessed to have a company that cares about the work they're doing and the people they're helping. I will be recommending them to anyone in need of a restoration company. I've dealt with other restoration companies in the past but I've never had a group of people so invested in their quality of work and customer service like Epic! Thank-you, guy!

Great customer services - very knowledgeable staff all ready to help and will help you get your…read moreproject done not just safely but also within budget! Will be using them again as well referring them to family and friends!

This company did an amazing job repairing building leaks and overseeing repairs. I live in a strata…read morebuilding and had numerous " 6 or more " sprinkle leaks and building envelope leaks . Keith the project teams coordinator for circle arranged emergency drying and repairs for the Strata . He treated me very well and respected my space and property under very difficult circumstances. I would recommend keith and his team under circle I would be happy to speak to anyone needing verification of Kieth and circles professionalism. Craig

I had a water leak in my roof that came through into my primary bedroom ceiling and down the wall…read moreto the carpet. Circle was amazing, responding quickly, water testing to find the leak and then went to work cleaning up. They were thorough, efficient and coordinated the other trades that were needed. Yosef was the technician who did the final drywall and painting repair and he was so careful about covering everything up, matching and blending paint and great clean up after. I highly recommend Circle.

Move out cleaning job. Jackie, Yani & Janeth did a great job! Will def use them again.read more

I have used them a half dozen times and they do a good job. The only thing negative was once when…read morethe girls were late. It wasn't that late, but I was on a tight schedule. When I mentioned it, one of the gals gave me a dumb excuse and some serious stink eye. But that was just one gal, the others were fine. The rest of the time it was five stars. The guy in the office who books the cleaners is excellent. I would hire Kirei again.