We had a 9-liter dialysis liquid spill in our bedroom during the night- which we discovered in the…read moremorning. We had to leave for a doctor's appointment soon. I called Harris Cleaning. Amazingly about 20 minutes later they were at our door. I explained what had happened and that we had to leave soon. They figured out how they could do what needed to be done. And we left. When we returned the carpet had been thoroughly cleaned, and furniture was up on blocks. We were so grateful. It took some days to completely dry, but there was no odor. Now, 5 days later, the carpet is perfect. They called to follow up with us. The staff was very professional, the job was well done, and we are very appreciative of the unofficial senior citizen/emergency discount they gave us. We have used Harris in the past and would always recommend their service.

Would not use them again it was a pain having to call them to come back to finish job . They…read moreexpected me subcontract job. Or potions of it. Work that was done was sub standard. A lot had to be redone or needs to be redone. Not a good experience.

They did a terrible job, they didn't complete any of the work and left my mom with a mess then…read moretried to overcharge. I would avoid using these people whenever possible.

A little over a year ago, my fiancée and i were really struggling. our home was in a horrible state…read moreand we were so desperate for help. Kellis Clean Korners didn't judge, make us feel gross, offered help and travelled to make our apartment feel new again. On other occasions the same situation happened and they were there again. They are friendly, welcoming, and they do a damn good clean. It smelled amazing for days, it was spotless, cleaner than when we moved in. And the price was amazing. To this date it's the only cleaning service i'll choose.

I plan on having them do the rest of my house in the near future. I'm new to the area so easily…read moreget overwhelmed by the amount of choices here in a big city. I stumbled upon Thumbtack and found Hambly and Sons. So glad they responded to my request! It was super easy to hire them using Thumbtack and then their office contacted me to schedule the cleaning. They showed up on time, didn't take very long to complete the job and THEY moved the big "stuff" (furniture etc). When they were done the furniture was placed on foam blocks in the same position as before. The two gentlemen that showed up were very friendly and professional, didn't try to sell me on anything. Carpets look amazing and pricing is very reasonable!

Brant was extreme late by 2 to clean the carpets & can't give estimates on remediation so we both…read moretalked to his Boss & said they'd come back the next morning. David the product mgr. arrived & wouldn't do the job & refused to even give an estimate without going directly through insurance. I called the office afterward & spoke to a woman voicing my frustration & she said, " Well idk what you want me to do about it." I asked politely for (one of) the owners to call me back but they never did. Total waste of time. Due to the delay, I had to rip out all my carpet for fear of mold since it had been just over 48 hrs. Horrible communication, dishonest, obviously they care more about the money than the customer. I NEVER leave bad reviews & leave great reviews often. Totally baffled by a CHRISTIAN family owned organization..? Do better please!

only gave 1 star because I had to. took less than half an hour for a 1200sq ft house. takes me…read morelonger to vacuum. they didn't clean behind the doors and there were still marks on the carpet showing they didn't clean it at all. ran my robotic vacuum 2 days later, still full of dust(and house still smelled dusty after they left). Do NOT use them! waste of money. use a different company, I will!!

I give Stanley Steemer 0 Stars. I contacted Stanley Steemer to have all of my hardwood and tiled…read morefloors cleaned. Upon arrival, the workers did not have on anything that identified them as Stanley employees. After I asked for introductions, I showed them all of the areas I wanted cleaned. Worker 1 then recalculated and gave me a price nearly double what I was quoted online, but I agreed. He then told me that they no longer apply the protective coat on the hardwoods. I said fine. Then he told me they have to test the flooring to make sure they could clean it, I said fine. Then he told me they didn't have the testing kit with them and had to go back and get one. I said fine. So while worker 2 went to get the kit the other started cleaning the tile in the master bath. Shortly there after, the 2nd worker returned, they tested the floor and told me they could not clean my hardwoods. So I then told them that was the main reason I called them so once they finish the bathroom, lets end there. Some minutes later, the 2nd worker came and told me I "may want to get my floor regrouted soon". I rushed to see what he was talking about to find that the grout over 50%of my floor was gone. Worker 2 then said "I don't know. I didn't see that when we started." Long story short, I told him I was disappointed and to please wait outside while I called their supervisor. While I was on the phone with Bob, the 2nd worker re-entered my home, unannounced and uninvited, with a bill in hand. His demeanor had changed and I felt very uncomfortable. Bob was on the phone refusing to accept that there was damage done and demanded that I make a payment. So I did. I wrote a $95 check. Worker 2 told me that Matt would be calling me to set up an appointment to come see the problem. That was nearly two weeks ago. No Matt. So, I put a stop payment on that $95 check. Wendy calls me to demand payment and said that my "floor must have had loose grout". I asked her if it were loose, why did her workers do a service on it? Why didn't they check like they did for the hardwoods? She then said "it's not their job to inspect your floors" and I needed to pay them $95 or she was going to sue me. I had to have a tile company come out and strip all of the grout from my floor and re-do the entire floor. I am going to incur a bill far larger than $95. I would have not even submitted this negative review if Stanley Steamer would have sent someone out to just see what I was complaining of. This tells me that Stanley Steamer of Cedar Falls/Waterloo, IA isn't at all concerned with the care of your property or customer service. They will also use intimidation tactics on a woman who is home alone without her husband.