we had a water leak coming from the second floor to the first floor. Had to get this addressed very…read morequick. Called these guys late at night. They responded right away and I had someone at my house within 45 minutes to look at it. They help me prevent a much bigger damage and did a job quickly and efficiently. They worked with my insurance company and got everything resolved and save me a bunch of headache as well. Will definitely recommend them for others!!

*** Updated Review *** Initially, we were unhappy with the…read moreunsafe mold removal practices in our home. However, Neier from One Stop Restoration visited today, took full responsibility for his workers' lack of adherence to industry guidelines, and apologized profusely. He offered to leave equipment to eradicate spores in the entire house, oversee future work personally (or someone of his level), and send a third party to test the air for mold to ensure full abatement has been achieved. We appreciate his efforts to remedy the situation and make us feel safer! Some of the best customer service we have received. Thank you Neier & One Stop Restoration for following up on our concerns.

Horizon Homes built a lovely home for me.The build team is very knowledgeable and skilled in their…read morecraft. They are all very professional and communicated with me on an ongoing basis regarding any questions I had along the way. I would definitely recommend Horizon Homes to anyone looking to build their dream home and have confidence knowing they picked the right team to get the job done right

Worked with Mason on our basement renovation project and very pleased with the results. Mason is…read morealways attentive, responsive and professional. Project was completed on time and well within budget. Would recommend for any construction or renovation project.

Beware of Flood Masters and Pronto Plumbing! I had a water…read moreheater burst and so I called First American home warranty, they dispatched Pronto Plumbing, and Pronto Plumbing sent someone, who is supposedly is representing on behalf of my home warranty, gave out my personal information without permission to a questionable business (Flood Masters), who had Quartius call me and fast talk me into allowing people into my home to start ripping up my floor and cabinets within 24 hours after Pronto plumbing left, under the pretense that I would have to pay nothing. Then Quartius told me to say nothing while he called and filed a claim with my home insurance and fooled me into believing, I would have to pay nothing at all. I will unwittingly participate in insurance fraud as Flood Masters presented a stack of lies and false claims under our name, all while incurring a $5000 bill that was denied by our home insurance. And after we were swindled, Flood Masters called us and threatened to put a lien on our house if we don't pay them $5000. Before my home insurance could get involved and inspect the truth, Flood Masters had already destroyed half of our home so that all truth of the situation was unpresentable, Beware! Pronto Plumbing will sell your information and Flood Masters are criminal con artists, they are doing shady business and for any unsuspecting homeowner (Especially for anyone with cognitive challenges), they will put you in a legal bind with their fast scheming and extortion tactics. I've researched the owners of this criminal racket, by doing a secretary of state Search for Flood Masters: Dan W, Nicole M, Noel W at Mountain View, CA, as well as the Owner of Pronto Plumbing George M T in Norcross Georgia. I'm reporting these companies to better business bureau and taking them to court and reporting their fraudulent business tactics and attempts at extortion. This was an exploitative scam. We were taken advantage of through deceitful and unfair practices, Manipulation and potential financial exploitation was involved. The actions of Flood Masters were unethical and predatory, aiming to benefit at our expense under false pretenses and promises. I called Quartius and asked him to collect his equipment from my home and he refused. I have a recording of our conversation.

My bathroom flooded from a loose pipe. Floodmasters arrived quickly and immediately stopped the…read moreleak and began drying the mess. Unfortunately (or fortunately) the existing flooring couldn't be saved. They fixed the problem, dried the mess, and rebuild the damaged parts so that it looked even better than before. I recommended them later to my Mother for her flooded basement (2 bedrooms/2 baths, +den) It was covered ankle deep from a pipe bursting while she was out of town. Again, fast response and the bottom line that the results were better than new.... they even checked for mold. Oh, and they work directly with insurance... Neither me or my Mother actually knew what to do with the insurance, but Floodmasters did. We appreciated how they made a very stressful situation easy for us. My and my Mother's floods were a year or so ago, but I've recently recommended them to other friends who have thanked me for it. They can tell horror stories about other larger flood repair companies they used that didn't pay attention to details like Floodmasters does. Floodmasters makes sure that everything is truly dry so that mold can not develop... I highly recommend them.

They came out to look at an issue we had with our vents and mold spots. Their time and service…read morereviewing our home and all of our concerns was very thorough and professional. By the end of the discussion they gave us advice to work with an HVAC company to address humidity in the vents. There was no charge for his time or expertise and I was genuinely impressed with their service. Will call them back in the future if (fingers crossed we don't have to) we run into an issue again.

From the owner: Our company prides itself on customer satisfaction, which has always been our #1 Goal. We aim to…read moreexceed each customer's expectations; with our experience and expertise, we can guarantee your overall satisfaction as we value each job from punctuality to affordability. Call us today, and we'll assure you that you've made the right decision by doing so. We're only happy if you are.