Very professional and responsive. We had some water damage from an upstairs room leak into our…read morekitchen ceiling and they came out quickly and got the water dried up. Very courteous staff.

Very unprofessional business model. It is apparent that smaller jobs are not a priority if a…read morelarger job (more profitable) arises. I made an appointment for carpet cleaning 2 weeks in advance. The evening before the cleaning the crew called to say they would not be able to make the appointment time because of multiple water damage jobs that just came in (our area had a hard freeze). While I understand the water damage is more disruptive to families than dirty carpets (I have had 2 cases of broken pipes in the past myself), the cancellation of my appointment with no future appointment made is unacceptable. What is the use in making appointments? If you have a smaller job be aware that you will be passed over if a larger job arises.

If I had a choice, I wouldn't give this company a star at all. A one week to two week project took…read moreover a month to complete. They showed up on time for one appointment...to get the business. After that, they either no showed or showed up late without bothering to call. The earliest they showed up to work was 11AM and they were done by 3PM. They never bothered to return phone calls, especially after they did additional damage to the area they were fixing. This was the worst experience I've had with a contractor.

Very unprofessional. The price was 3 times higher than their "ball park" estimate and then tried…read moreto convince me I misunderstood. I would keep away from these guys

Best in town, thank you guys for a great work and communication,…read moreon time arrivals, quality workmanship and cleanup! Highly recommend!

we had a water leak coming from the second floor to the first floor. Had to get this addressed very…read morequick. Called these guys late at night. They responded right away and I had someone at my house within 45 minutes to look at it. They help me prevent a much bigger damage and did a job quickly and efficiently. They worked with my insurance company and got everything resolved and save me a bunch of headache as well. Will definitely recommend them for others!!

My wife and I had worked with Mason of Horizon Homes & Renovation for the last 10 years on various…read morerenovation projects and have had truly the most clear and positive experiences one could ever wish to have with a contractor. We reached out a few months ago to consult with Mason about a kitchen project, and always Horizon Homes & Renovation answered the challenge exceptionally successfully. Mason's commitment to understanding the customers needs and performing the best possible work with the utmost integrity was beyond our expectations. When all work was completed not only did we gain great confidence in his company's work, we also gained a trustworthy friend in the business.

Worked with Mason on our basement renovation project and very pleased with the results. Mason is…read morealways attentive, responsive and professional. Project was completed on time and well within budget. Would recommend for any construction or renovation project.

They came out to look at an issue we had with our vents and mold spots. Their time and service…read morereviewing our home and all of our concerns was very thorough and professional. By the end of the discussion they gave us advice to work with an HVAC company to address humidity in the vents. There was no charge for his time or expertise and I was genuinely impressed with their service. Will call them back in the future if (fingers crossed we don't have to) we run into an issue again.

From the owner: Our company prides itself on customer satisfaction, which has always been our #1 Goal. We aim to…read moreexceed each customer's expectations; with our experience and expertise, we can guarantee your overall satisfaction as we value each job from punctuality to affordability. Call us today, and we'll assure you that you've made the right decision by doing so. We're only happy if you are.

I had a small leak appear on the ceiling, no clear cause. One company came out and recommended…read moretearing out the entire ceiling to look for the issue. Aqua Flame traced the leak all the way to the attic and a likely faulty A/C unit, without cutting into any of the wall. They charged me nothing for diagnosing this issue and recommended we call an HVAC company. It was refreshing to know that Aqua Flame is not in the business of trying to sell you something for the sake of selling, but rather, they truly care about their customers and fixing their problems - even if it means the next call is to a different company.

I had a plumbing leak one evening after work and I looked online for an emergency plumber and found…read moreAquaflame. They were at my house in an hour. They stopped the cause o f the leak, calmed my nerves, because I was stressed, and scheduled a time to return the next day. They were very helpful throughout the process and communicated every step of the way. They gave me an overview at the beginning and checked in with me throughout the process. I had a lot of questions because I didn't know anything about plumbing leaks and water damage and I had never filed an insurance claim for my home. I appreciate the guys at Aquaflame!!