Called them on Saturday and they were able to have someone out by Monday…read more He arrived promptly at the time he said and did a great job! He explained what he was doing and made some recommendations for future. All in all a great experience and I appreciate the good service! Thank you Matt.

Great customer service and best carpet cleaning. Would highly recommend. Service techs were very…read morehelpful. Thanks

Needed a sewer line cleaned out. Adam cleaned it out the same day. Service was great and I felt…read moreprice was competitive with everyone else.

Good service and quality. Arrived promptly. Caught a dripping line, which was appreciated…read more However, as of Dec 15, 2025 it seemed very expensive to pay $388 to replace three one-way valves under the kitchen sink... Only 3 out of 5 stars because of the price.

We called Rainbow International for a mold remediation estimate and received an appointment a few…read morehours later. Steve was on-time and very professional. After reviewing our issues he determined that his company wasn't what we needed for the job. He walked me through some DIY options and gave me a list of local service providers that were more appropriate for the mold issue at our property. Going into this I was very overwhelmed and Steve helped me come up with a plan that seems manageable for our budget and time. Not every company would have taken the time to listen to the problem and consider the customer's needs. He did both and I am extremely grateful. If we ever have an emergency situation that requires full restoration services, Rainbow International will be the first place we call and recommend to others! Thank you Steve and Katie (via phone) for your assistance today.

We had a mold issue that was covered up by a poor tile installation for years. Rainbow came in and…read moretook care of the problem quickly and professionally. We were very happy with the service they provided.

I suffered water and smoke damage to an offsite storage unit - due to fire elsewhere in the…read morebuilding. Jeff Goldman of PDR implied that PDR was an approved vendor for my insurance company. That turned out to be not true. On March 25, 2021 I executed an authorization (not a contract) for Paul Davis to negotiate with insurance, and to remove the remainder of property and inventory it for valuation purposes. The move was completed on March 30. Over the following three weeks there was back and forth communication with my Insurance Adjuster, and Shelli Thompson of Paul Davis Restoration, mostly about inventory and valuation. The adjuster said she needed: Book Titles, authors, publishers, editions, and ISBN#. All I got was more pictures, sometimes of a hardback book front with no visible printing whatsoever! When I protested the lack of inventory, Paul Davis sent my insurance a bill for over $6500, (which I never saw), and told me verbally though the adjuster that Paul Davis would not release our contents until they were paid in full. Shortly thereafter, Paul Davis sent a revised bill for $2,985.65 which did not cover cleaning, since Paul Davis now wanted out of the situation. Since I could not find a willing attorney in a timely manner, I relented and paid the ransom. When I got my property back, I discovered they had failed even to photograph several boxes of heavily damaged property. They charged $137 for a day of moving van when it took them less than one hour to move the contents. They charged $3-$4 each for boxes and only filled them half full. They removed phonograph records from sleeves, and unceremoniously tossed them into boxes en masse, possibly damaging the records further. Over $2,400 to take a bunch of useless pictures! IMHO, these people are con artists and scammers. Proceed at your own risk!

I have PDR come out to clean our carpet and upholstery, rugs and even the Grout in our kitchen…read morefloor every six months. They do an outstanding job and are easy to work with on my schedule and their technicians are personable and get the job done quickly

Dan Chavez provided me with a thorough and professional overview of a mold issue in a studio/office…read morespace that led to a practical plan of action. I recommend him to anyone who face such an issue.

From the owner: 24-Hour Emergency Response available for: Flood Water…read moreExtraction - Basement Drying - Water Damage Restoration - Fire Damage Restoration - Smoke Damage Restoration - Mold Remediation Professional Cleaning Services: Air duct cleaning, commercial & residential carpet cleaning, upholstery & rug cleaning

Extremely dissatisfied with service received!! We had a rental home in which a two year tenant has…read morejust moved out. Due to our busy work schedule we decided to hire someone to clean the carpeting. They also offered professional home cleaning so we thought we'd try that as well. My husband spoke with someone from the company who stated they had cleaned and deodorized the carpet. A few days later when two ladies were to come back out and clean the residence, my husband decided to pop in on them. He found one in each bathroom cleaning. Not even a full week afterwards, I visited the residence with a potential renter and was very embarrassed. The home was NOT deodorized; in fact, there was a horrid smell lingering in the air. The two ladies had spent 4.5 hours cleaning the empty house of 3 bedrooms and two baths. Dead flys remained in the window sills. Some windows had not been cleaned. Cobwebs still remained in numerous areas. Floors were only lightly mopped, not scrubbed which left food, mud, etc on the floor. Fixtures were not wiped down, nor were the appliances leaving remnant dirt and food splatter. I could go on but I'm sure you get the picture. Normally, it would take only myself two hours to clean this house. They had a four hour minimum. For 4.5 hours of two ladies time, I expected near perfection and a clean smelling home. Especially at a cost of $450. Never again!! I can hire someone local looking to make a few extra dollars who would do a better job. Save your money and look elsewhere for professional cleaning.

Service Master was AMAZING!! They were excellent to work with and took care of us when a plumbing…read morecompany flooded our kitchen and living room. They made sure we didn't receive a bill and assured us they would work with the plumbing company. Their office staff and technicians all deserve a 5 STAR rating for how well they took care of a new customer! If I need your services again, you definitely have my business!

Ben and Andy were absolute lifesavers when our sewer backed up into our basement on a holiday…read moreweekend. I was able to get a consultation scheduled right away, and Andy showed up, explained what the cleaning process would entail, and responded promptly when it was time to do the job. Cleanup was fast and efficient, and at a fair price too. Communication was fast, efficient, and helpful- I felt like I was collaborating with a team rather than translating contractor speak. A+, would hire again (though I hope I never have to)!

Ben was very responsive,his partner Andy was at our house just a few days after I reached out to…read morethem. Andy was great, we showed him the issue, and explained what we were needing,He provided detailed information on what he would do to resolve the issue. The price was great, and the scheduling was quick. We will be recommending Ben and Andy to our friends and family.

5 Stars all around, Great customer service, quick to come out, inspection was detailed and complete.read more

We suffered a major loss due to a malfunction in our washer. Our insurance adjuster recommended…read moreNCRI. From our initial call with Mary to the mitigation with Thomas and Tony to the restoration with Jerrell we couldn't be happier Their workmanship and attention to detail is outstanding. We could not recommend them more highly.

I called early on a Saturday morning after our dog had peed on our sofa…read more They came out later that day and did an outstanding job cleaning the sofa. Both technicians were very polite and kind. My husband and I were very pleased. They will be called back for any other carpet or upholstery cleaning we may need! Donita Bouton

Do Not Use Stanley Steamer, Use Any Other Company In Lawrence. They Lie About Their Prices and…read moreMisrepresent themselves. Our Carpet was perfect only lived in the place 8 months and a Stanley Steamer Representative Was cleaning the neighbor townhouse, the exact same floor plan as ours- he told us the price would be $159 and that they clean all the units in our complex. So based on his quote we set up the cleaning for the end of the month, without even checking out competitors pricing (which I always compare) but base on what we were quoted we went ahead and set the appointment. They get there today and say. It is now $207.00. I was very confused and upset by this change of price. I called the owner Pat and he said too bad,this is how it is and it does not matter that we were quoted a different price by one of His Employees. I told Pat this I will be filing with the better business bureau, which he said he is a member of- I am sure with a bad rating with this kind of scam going on, he said ok. So I will be filing and doing reviews on any and every website including Angie's list to prevent future customers from getting ripped off by this shady business. Just save your self the headache. Gregory James Strzelecki