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    Stanley Steemer

    3.0 (2 reviews)
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    Services - Stanley Steemer

    Carpet cleaning

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    5 years ago

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    Ask the Community - Stanley Steemer

    Ace Carpet & Air Duct Cleaning

    Ace Carpet & Air Duct Cleaning

    4.5
    (8 reviews)

    Ace cleaned my air ducts in April. Ever since then, when the fan kicked on, I got a whiff of…read moresomething musty. I finally called my HVAC company, since I was worried that they might have clogged the drain, and found that Ace had punched a hole in the sheet metal to access the duct in the garage, and the plug that they put in the hole did not fit tightly. So every time my air-conditioner kicked on it was pulling in stale air from the garage. It cost me $90 for them to put a 6 inch strip of duct tape on. I'm not very happy about that. Also, when Ace came they did not tell me that it would take them four hours. I went outside in the yard since there was equipment everywhere and got a terrible sunburn. A warning about the length of time would have been nice. After they left, I found an 8-foot scratch in my hardwood floors where something had been dragged. These employees definitely were not gentle or considerate of my home environment. Basically, my ducts are clean so I'm giving them a two. The additional $90 to cover a hole And The to-be-determined cost of repairing the scratch certainly do not put Ace in the economical a reasonable price category.

    We hired Ace to clean our ducts, and I was very impressed with their service. Of course, I cannot…read moreinspect the insides of the ducts, but I know that they worked very hard, using a very impressive air filter and a compressed-air device to go in and loosen the dirt. They discovered a length of duct about 8 feet long with deteriorating insulation on the inside; they came back and spent several hours cleaning that out and stabilizing the surface. All at no extra cost! This was after they were already the lowest quote by a good margin. 5 stars, definitely.

    Stanley Steemer - carpet_cleaning - Updated July 2026

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