I had a positive experience with servpro, but had many issues with the "subcontractors" they used…read more They did an amazing job cleaning up after a burst pipe and flooded house. They dried it out quickly and worked with my insurance to make the process easy. I also used them for the rebuild services because they had the quickest turnaround, and that is where we ran into issues. The "plumber" did not properly attach the new sink and it is loose and not properly bracketed. This was never resolved. The floor installers set my AC to 58Degrees, removed my inside garage door, and left the AC on max for several days straight while it was 100degrees outside. They also spilled mortar and grout all over my driveway. I asked them to clean it up but they did not understand english. It left permanent stains. The painters got paibt all over my trim and light switches and lightswitch covers. I'm pretty sure they also punched or kicked my dog, we had to put her down. Don't leave any of these subcontractors alone in your house.

Great service, communication, and professionalism! Our basement flooded and the wonderful team at…read moreServpro were attentive to our every need. They provided quick clean up and mitigation. Would not hesitate to give them a call! A+ service!

I've been using AAA Rooter for many years now. Trust me they are an excellent company to call for…read moreall your plumbing needs. Cody and his team are noligable at their craft. They are always respectful of your property and their prices are lower than they should be. Please don't hesitate to call them in need.

The company I hired yesterday and scheduled an appointment for 9am this morning bailed out on me at…read more9:30am this morning. I had to call another company. "Matt" the new owner of AAA Rooter in Meriden CT is highly unprofessional and a very "petty" individual. Matt remembers servicing my house 3 years ago and didn't like that my son requested that they use pads on the floor to limit the excessive mud that was being tracked in. Matt the "employee " at the time was "offended" by this request. Matt the "now owner" of AAA Rooter, is childish and petty. I am providing a NEGATIVE" review of this company and sharing with the public. If he didn't want to service my home he should have declined yesterday, not at the moment of his expected arrival.

it took place in the city of Waterbury - pipes erupted , water leak - the workers from Master…read moreRooter were called, Great thing to say they showed up right away and solved the problem immediately. guys where very friendly and very detailed about the situation . will recommend to family friends . job well done!

We used Master Rooter in February 2025 for a sewer back-up. They came quickly and the job was done…read morewithin an hour. Unfortunately. the problem happened again in March so we called again. This time they sent a man named Cord. He redid the job and suggested we occasionally call and have a "Blow Bag" done, to eliminate the frequency of the problem. We were very satisfied with the work, the professionalism and knowledge of this employee and the company he represented.

I am in the middle of a very stressful home sale, and we just found out we have a septic issue…read more John has been incredibly helpful. He's returned my calls very promptly and was able to fit us in within a few days. I'm so impressed by this company and will recommend to anyone needing septic service.

We have hired Cahill many times over the years. They have always been friendly, prompt and…read moreprofessional. From septic work, digging, replacing a broken septic pump, everything was done quickly, neatly, and correctly. We recommend them to anyone who asks!

The plumber that showed up to install the faucet was grossly inexperienced, wasted almost an hour…read moretrying to interpret the instructions, did not put the parts in the right place and asked for my help numerous times. Subsequently the owner threatened me after I questioned being charged for the time spent while the plumber figured out their mistake. It's been a horror show with these people.

We've had Chris here four times this year from George A Green Inc to do various plumbing fixes and…read moreupgrades for us. (Once was an emergency, and the response was really quick.) We're so pleased with the work! It was done perfectly in each case. Very professional, very knowledgeable. We highly recommend this company.

I highly recommend Servicemaster Apple Valley for carpet cleaning. The technicians are very prompt,…read morecourteous and thorough. Having two children and 4 cats puts a lot of traffic on your carpeting. I had all my carpeted areas done and they look clean and smell fresh...Great job!

Absolutely one of the worst companies there is. First, it's very important note that I was a…read morerestoration project manager for over a decade working for some of the largest restoration companies in the state of Connecticut. I've seen it all and I've heard it all. We only used this company because when we had a claim, we allowed the insurance company, State farm to choose the mitigation company as I didn't want any accusations of bias or unethical anything since, as I said, I was in the Insurance restoration business for over a decade. This company came out, the team lead they sent was as lazy as you could be, literally was standing in the water(which was sewage) then decided to sit on our brand new white couch. He talked to my wife about firearms and how he carries a firearm, then the next day as they were cleaning out our basement they came across a box that had a fake gun in it, a gun we use for a smokeless shooting range. He decided to freak out and no coincidence at 3:30 the whole entire team took off left everything unsecured, left our gate wide open and our doors wide open. Then the excuse they gave was that they didn't like how they were talked to. We had simply went down and asked them to take a beat for a minute because they were just thrown everything in the dumpster with zero accountability for it all so obviously we were a little nervous that insurance wasn't gonna cover it since they weren't documenting properly. Even things that we said don't throw away we noticed we're getting thrown in the dumpster so of course we were gonna stop them for a minute, again we know how the industry works. They damaged our fridge, we had to contact the owner of their company to get a replacement. It took probably three weeks of back-and-forth to finally get a fridge replaced that was essentially brand new. No shocker when it came to the contents portion of our claim they couldn't provide a full, comprehensive list of all items thrown out, saved or cleaned. Even our adjusted had a nightmare of a time trying to get photos from them or a proper list, we still haven't to this day. When it came to get our contents back, that was a nightmare in and of itself, the couch came back damaged. The owner of the company wanted to make accusations and not cover it. We finally just gave up it wasn't worth going back-and-forth, with her knowing her personality and how she is this company charged our insurance over $17,000 for the mitigation job and content manipulation. They were here for maybe a total of three days and stored our stuff for about three months. Their mitigation manager didn't do his job properly. They never came out to check the hours on the machine, run the numbers daily as you're supposed to do with mitigation instead, he would call me everyday and have me go down into my basement to use my moisture meter to check the numbers and check his machines for the hours and send him pictures. I have the pictures back it all up too, yet they charged the insurance company for supervision and the mitigation, despite the fact that he was calling me every day to check his equipment this is something any good mitigation company should be doing daily. Getting back to the contents when they finally brought them back, we were going through boxes and they'd have huge boxes with two items in it or boxes with stuff just thrown in it See The pictures I've attached to this review. This company is absolute hacks and I wouldn't recommend them to anybody. They could have a fire extinguisher while my house is burning down and I would let the house burn down before I let them use the fire extinguisher to put the fire out. When I say DONT use this company, I mean it RUN from them. I've been in the construction industry for over twenty years, this companies lacks integrity, professionalism and proper leadership.

Had a great experience with Decolas Plumbing. Hot water valve broke and couldn't shut water off…read more Called Rich explained to him what happened. Sent him some photos. He then gave me an estimate for the repairs and gave me an appointment for the following day. They arrived on time and did the repair it looks beautiful. I would recommend Decolas Plumbing to all my friends and family.

Used to be good. Founder turned over to son and it's gone downhill…read more It's like the workers just don't care.

After receiving an egregious and questionable estimate from another company, I called this team for…read morea second opinion--and I'm incredibly glad I did. From the first phone call to the completion of the work, every employee I interacted with was professional, polite, and genuinely helpful. Communication was clear and consistent throughout the entire process, which immediately set them apart. Their technicians took the time to thoroughly inspect my sewer line using a camera and had me watch in real time as they scoped the pipe all the way to the city connection. They explained everything as we went--pointing out pipe materials, joints, and areas of minor root intrusion--so I fully understood the condition of my system. There was no pressure, no scare tactics--just honest, transparent information. They confirmed that my line is structurally sound and only requires routine maintenance, which was a huge relief and a stark contrast to what I had previously been told. I also really appreciated how communicative they were while working in my basement, providing updates and walking me through each step. It's clear this company values transparency and customer trust. It's now been a couple of months since the work was completed, and I've had zero issues with my pipes since--everything has been working exactly as they explained it would. Overall, they did an exceptional job. This is exactly how a professional service company should operate, and I would absolutely recommend them to anyone--especially if you want an honest assessment and clear explanations.

This is a family-owned business with quality service, fair prices, and professional staff. They…read morecame out and solved my problem with good humor and excellent prevention advice. I highly recommend this company.