Jeff and his team should be mentors to other contractors on how to conduct business. Arrived on…read moretime for quote and complete reconstruction of my two chimneys. Truly professional, accommodating, along with perfection beyond my belief. I have dealt with many contractors in my thirty years and this company is one for keeps. I will not hesitate to refer them to my neighbors, friends, and associates. With appreciation, many thanks to a job well done! Mark

Prompt, great work, great price. Easy to work with. Understood what we wanted and delivered it…read more Highly recommended.

I've hired three companies in three years since moving into my home and Scott's team did the best…read morejob by far. They were on time, polite, careful, and my lawn's never looked better. Very happy with their service.

Scott,Kathy, and sons just completed a huge anti erosion project using designer wall, step, and…read morepaver bricks. Communication was great, and the final results were excellent and look great. Bill B Fitchburg MA

My elderly mother was wanting to buy a headstone for my fathers gravesite so we went out shopping…read more We first tried a more local monument store, but they were closed for vacation, so seeing it was our plan for the day we headed to Rex as it was the next closest place. We walked all around and checked everything they had on display and we were able to narrow down what we wanted before we sat with Lisa to make our final decisions (so many things to decide). We had a size limit as we bought a single lot, but we had decided on a color stone and design while we shopped. Lisa helped us make all the final decisions (you even have to pick a font). I would definitely recommend this place for buying a headstone. I'll update when we have delivery (probably in the spring, stones are backed up due to covid).

From the owner: Rex Monumental Works is a full-service monument dealer located in Massachusetts. Tom Rex currently…read moreoperates Rex Monuments, a fourth-generation family business that has operated continuously since 1892. Rex Monuments has 4 locations in MA. Rex Monumental Works offers a full range of granite and bronze memorials. We design, carve, and letter our memorials on site, which allows us to provide an extremely high level of customer service.We will provide sympathic counsel through the selection and design of your loved one\u2019s memorial. Then, we will craft a monument of the finest materials, ensuring your memorial will last for many generations to come.MemorialsMarkersMausoleums

Princeton Scapes incorrectly pruned our shrubs, trimming the bottom of our arborvitaes (see pics)…read more After contacting them, they refused to inspect them, claiming they were eaten by deer. We told them: * The shrubs looked great at 8am that day, and by 3pm, they were pruned on the bottom. * The shrubs are smooth and shaped, obviously done by machine. * We saw their landscapers working on the shrubs during the day, they spent a lot of time in that corner of our home, and there were substantial clippings in that area. There are more 100 arborvitaes in our condo development, and only our arborvitaes look like this (see pics). If they had sent a manager to look at these, they would have come to the obvious conclusion that their landscapers erroneously pruned these. It really ticks me off when a company refuses to investigate an issue like this. I'll be petitioning our association for resolution, and filing a Better Business Bureau complaint against this company. Princeton Scapes claims deer ate my shrubs, the only arborvitaes out of over 100. And they did so in one day! Check out the photo showing that the shrub is smooth on the edge, clearly shaped by a trimmer. The images they provided are from a distance, and even in those images, the bottoms of the shrubs are not smooth or shaped. I don't know what they are looking at, but I'd be happy to show them personally. We strongly recommend choosing a different landscaping and lawn service organization, than Princeton Scapes.

Jay was very promt in returning my call, and making himself quickly available for an estimate on…read morework. Of the 6 other landscapers I called, those that even bothered to call me back and give me an estimate, Princeton Scapes proved to be the winner. They did a great job on the agreed upon work and I strongly recommend them for any of your landscaping needs.

I attempted to hire this company several months ago to have the date put on my father's gravestone…read moreand they said they would clean it as well. My original conversation was pleasant and I thought uneventful. I was told it would be 2-3 weeks to complete and they would clean up the stone. Several months went by and I made several more phone calls- each time speaking with someone different! The last phone call I expressed my urgency to have the stone done by Father's Day. I was told they would "put a rush on it". I don't live near the cemetery so I assumed all was well. My father's 1 year anniversary was on Sunday. The family gathered to spread some ashes at his gravesite and imagine our surprise when the date wasn't on it and it was filthy!! I was so angry! If this company couldn't complete the job then tell me so! I would have hired another company! I highly recommend you look elsewhere for your loved one's monument needs.

I am dissatisfied with the lack of communication and transparency regarding the installation of my…read moremother's headstone. My mother passed almost six months ago, and my family and I went to Empire the very next day after she passed to purchase monument. We were told they only install headstones twice a year--Memorial Day weekend and Labor Day. Memorial Day weekend also corresponds with my birthday so I was very much looking forward to spending my birthday at the gravesite with my mom's new headstone. Well, two weeks have passed and when I texted Louis about when headstone will be placed, I got no response. My dad has also visited to see what the hold up is and we aren't getting very clear answers and being told the wrong color was ordered. What?? With the amount of money they are getting, I don't believe there should be room for these sorts of errors. I am not pleased with them for not delivering when they said they would. Tsk tsk. I would be doubtful to recommend.